Front Desk Customer Service

Paola Pèrez

•Address: ** Jacob Street, Chatsworth, GA. 30705

•Phone: 706-***-****

•Email: ****************@*****.***

Highly organized and detail-oriented professional seeking a Receptionist/Clerical position to utilize excellent administrative and customer service skills. Committed to providing exceptional support and contributing to a positive and efficient work environment.

Qualifications:

- Proficient in managing front desk operations, including answering phones, greeting visitors, and handling correspondence.

- Strong interpersonal skills with a friendly and professional demeanor, fostering positive relationships with clients, staff, and management.

- Excellent multitasking abilities, capable of prioritizing tasks, managing calendars, and scheduling appointments effectively.

- Skilled in using office software and equipment, including Microsoft Office Suite, multi-line phone systems, and office administration tools.

- Exceptional written and verbal communication skills, ensuring accurate and effective correspondence with clients and colleagues.

- Proven ability to handle confidential information with discretion and maintain a high level of professionalism in sensitive situations.

Education

Murray County High School- Chatsworth, GA

• 3.2 unweighted GPA

• Coursework in advanced business and computer course studies.

• CPR certified.

Advanced Adhesive Tech (2018-2020),

- Managed front desk operations, greeted visitors, and answered incoming calls, directing them to the appropriate departments.

- Scheduled appointments and maintained calendars for staff, ensuring optimal time management and coordination.

- Handled incoming and outgoing mail, packages, and correspondence, distributing them promptly to the intended recipients.

- Assisted with clerical tasks, including data entry, filing, and document preparation, ensuring accuracy and efficiency.

- Collaborated with internal teams to facilitate smooth communication and efficient workflow within the organization.

Qcells (2020-2022)

- Supported administrative staff in various tasks, including managing files, updating databases, and organizing documents.

- Answered phone calls and emails, addressing inquiries, and providing information to clients and colleagues.

- Assisted in scheduling meetings and appointments, coordinating travel arrangements, and preparing meeting materials.

- Conducted research and compiled reports, ensuring accurate and timely delivery of information to support decision-making processes.

- Maintained office supplies and equipment, restocking inventory and coordinating repairs when necessary.

Skills:

- Front desk operations

- Customer service

- Calendar management

- Multitasking and prioritization

- Communication (verbal and written)

- Microsoft Office Suite

- Data entry and record-keeping

- Problem-solving

- Time management

- Attention to detail

-Bilingual (Spanish)

References:

Prisma López: 706-***-****

Eric Valenzuela: 706-***-****

Haram Lee: 470-***-****

Contact this candidate