Quality Assurance Control

Linda Ronke Olowo-Jones

**********@*****.*** 917-***-****

PROFESSIONAL SUMMARY:

Dedicated and results-driven Quality Assurance Supervisor with six years of experience in leading quality control teams and ensuring the highest standards of product excellence. Adept at implementing quality assurance strategies, overseeing testing processes, and optimizing workflows to deliver superior product quality. Proven track record of successfully managing cross-functional teams, implementing continuous improvement initiatives, and enhancing operational efficiency. Possesses strong analytical and problem-solving skills, an in-depth understanding of quality control methodologies, and a commitment to delivering products that meet or exceed customer expectations. Seeking to apply my expertise and leadership in a dynamic organization dedicated to quality and customer satisfaction.

PROFESSIONAL EXPERIENCE:

CORDX Jan 2024-Present

Quality Assurance /HSE Specialist

Maintain the Quality Management System (QMS) in accordance with ISO standards and other regulatory requirements.

Conduct internal audits to ensure compliance with QMS procedures and regulatory standards.

Manage nonconformance reports and corrective and preventive action (CAPA) processes.

Coordinate with cross-functional teams to ensure quality standards are met in production, supply chain, and product development.

Prepare and present quality performance metrics to management.

Facilitate management reviews of the QMS and drive continuous improvement initiatives.

Implement and maintain health and safety programs and policies in compliance with OSHA regulations and other relevant standards.

Conduct regular safety inspections and audits to identify and mitigate risks.

Investigate accidents, incidents, and near-misses; document findings and implement corrective actions.

Provide safety training and education to employees, including new hire orientation and ongoing safety awareness programs.

Maintain accurate records of safety incidents, training, and compliance activities.

Coordinate emergency response plans and drills.

InGenesis

Quality Assurance Inspector

Client: Georgia Department of Public Health - Atlanta, GA Feb 2022 – Dec 2023

Job Description

•This includes processing information obtained via paper, electronically, CD, fax, or mail.

•Conduct onsite visits to gather, review, abstract, and enter medical record data for groups requiring an onsite visit.

•Abstract and accurately enter medical records and data obtained through various channels.

•Conduct onsite visits to gather, review, abstract, and enter medical record data for groups requesting an onsite visit.

•Electronically name and file medical record documents while maintaining the confidentiality of member PHI and PII

•Provide quality assurance by reporting any discrepancies or issues with data or practices.

•Maintain regular communication with support staff to review and adapt daily expectations as needed.

•Collaborate with other departments to meet the needs and requests of members.

•Demonstrate the ability to multitask and efficiently manage workload to meet deadlines.

Georgia Department of Community Affairs (DCA) Feb 2022- Jan 2023

Georgia Rental Assistance Program (GRA), Atlanta GA

Sr. Processor/ Underwriter

Responsibilities:

Evaluate credit worthiness by processing applications and documentation within specified limits.

Collect and prepare all necessary documentation for the program package.

Review applicant documentation and current financial position.

Prepare and maintain all paperwork for existing and new program approvals.

Interview applicants to determine financial eligibility and feasibility for program.

Review active application files each day to determine if any documents are missing or what can be done to help the process along.

Communicate with clients either to request or to provide information.

Operate in compliance with laws and regulations and adhere to lending compliance guidelines.

Chemence Inc Alpharetta GA Apr’2019 – Feb 2022

Role: Quality Assurance Inspector

Responsibilities:

Responsible for physical testing, visual inspection and functional testing of incoming materials using appropriate laboratory methods there by maintaining quality standards.

Conducted thorough visual and physical inspections of raw materials, in-process items, and finished products to verify compliance with quality standards, specifications, and regulatory requirements.

Performed a range of tests and measurements on materials and products, including adhesion, viscosity, curing times, and other relevant properties to confirm product quality and performance.

Maintained accurate and organized records of inspection and testing results. Ensure that all data is properly documented, recorded, and traceable for compliance and audit purposes.

Identified and report non-conforming products or materials promptly. Collaborate with production teams to initiate corrective and preventive actions (CAPA) to address quality issues.

Ensured that Chemence Inc. adheres to all relevant quality standards, regulatory requirements, and industry best practices. This includes compliance with ISO 9001 standards and other applicable quality control guidelines.

Actively participated in continuous improvement efforts to enhance the quality control process. Provide insights and suggestions for reducing defects, improving efficiency, and optimizing quality control procedures.

Performed regular calibration and maintenance of testing equipment, instruments, and tools to maintain accuracy and reliability in measurements.

Collaborated with cross-functional teams, including production, research, and development (R&D), and engineering, to address quality concerns and support quality improvement initiatives.

Executed quality control procedures in line with Chemence Inc.'s standards and policies. Ensure that all quality control processes are followed consistently.

Stay informed about advancements in quality control techniques and standards. Participate in relevant training to enhance your skills and knowledge.

Prepared detailed reports summarizing inspection and testing results, as well as any identified quality issues. Communicate findings to relevant stakeholders.

Adhered to Chemence Inc.'s quality assurance policies and contribute to the development and refinement of these policies.

Followed safety guidelines and environmental compliance measures to ensure a safe and sustainable workplace.

Stratix Corporations Norcross GA Feb 2018 – Mar 2019

Quality Assurance Lead

Responsibilities:

Inspected all DOA (Dead on Arrival) of all the bad device.

Lead and manage the quality assurance team, providing guidance, support, and mentoring to team members.

Assign tasks, set priorities, and oversee workload distribution among team members.

Fostered a collaborative and motivated team culture that emphasizes excellence and accountability.

Establish and evolve formal QA processes, ensuring that the team is using industry-accepted best practices.

Leveraged Oracle to coordinate the split, unpack and transfer of devices using the LPN and send to service departments.

Performed RMA on each device and troubleshoot DOA causes.

Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met.

Acted as key point of contact for all QA aspects of releases, providing QA services and coordinating QA resources internally and externally.

Developed and implemented comprehensive test plans, test strategies, and testing methodologies for various projects and product lines.

Collaborate with project managers, product owners, and development teams to align testing with project goals and timelines.

Oversee the creation and maintenance of detailed test cases, test scripts, and test data sets that cover all aspects of product functionality, performance, and security.

Coordinated and supervised the execution of tests, ensuring that test cases are executed accurately, thoroughly, and within project timelines.

Monitored and reviewed test results to identify defects, discrepancies, or issues.

Managed the defect tracking and resolution process, including defect identification, reporting, prioritization, and verification of fixes.

Ensured that defects are properly documented, and feedback is provided to development teams.

Drove continuous improvement initiatives within the quality assurance team, identifying opportunities for process enhancements and efficiency gains.

Implemented best practices and quality assurance standards to elevate the overall quality of deliverables.

Oversaw the development and maintenance of automated test scripts to streamline testing processes and improve efficiency.

Collaborated with automation engineers to expand test automation coverage.

Generated detailed test reports and documentation to communicate testing progress, results, and findings to stakeholders.

Scuf Gaming Johns Creek GA Dec 2017 – Feb 2018.

Quality Assurance Supervisor

Responsibilities:

Presented test findings to project teams, management, and other relevant parties.

Ensured that the quality assurance processes adhere to industry standards, regulations, and compliance requirements as applicable.

Identified and assessed risks associated with quality assurance processes and testing activities. Develop risk mitigation strategies.

Served as a liaison between quality assurance, development, and project management teams, facilitating clear and effective communication.

Collaborated with cross-functional teams, including development, product management, and customer support, to address quality concerns and promote a culture of quality.

Evaluate adequacy of quality assurance standards

Devise sampling procedures and directions for recording and reporting quality data

Review the implementation and efficiency of quality and inspection systems.

Planed conducted and monitored testing and inspection of materials and products to ensure finished product quality.

Documented internal audits and other quality assurance activities.

Investigated customer complaints and non-conformance issues.

Analyzed data to identify areas for improvement in the quality system.

Developed, recommended and monitored corrective and preventive actions.

Prepare reports to communicate outcomes of quality activities.

Identify training needs and organize training interventions to meet quality standards.

Coordinate and support on-site audits conducted by external providers.

Evaluate audit findings and implement appropriate corrective actions.

Monitor risk management activities.

Responsible for document management systems

Assure ongoing compliance with quality and industry regulatory requirements.

EDUCATION & CERTIFICATION:

Bachelor of Science in Health & Safety Delta State University - Nigeria

Certified Scrum Master - CSM (https://bcert.me/shhuaqpob)

OHSAS 18001:2007 Requirements (2016)

BSI Training institute

Chicago IL

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