Operations Program Manager
Resume:
SKILLS
Leadership
Strategic Planning
Problem-solving
Global Collaboration
Training and Mentoring
Procurement
Inventory Management
Logistics Planning
Supply Chain Optimization
Process Improvement
Risk Management
Analysis
Supply Chain Management
Process Optimization
EMPLOYMENT HISTORY
APR 2021 - PRESENT
Officer, US Army NC National Guard
Leadership and Command: Provide leadership to soldiers within their unit. Command and control units, ranging from platoon to battalion level. Make decisions that impact mission success and the well-being of personnel. Planning and Operations: Develop and execute military plans and strategies. Coordinate and synchronize the efforts of units under their command. Ensure that operations align with the overall mission and objectives. Training and Development: Plan and oversee training programs for soldiers under their command. Mentor and develop the professional skills of subordinates. Ensure that soldiers are well-prepared for their assigned roles. Administration and Logistics: Manage administrative tasks, including personnel assignments and evaluations. Oversee logistics to ensure the availability of resources, equipment, and supplies. Maintain accountability for personnel and equipment within their unit.
Communication: Facilitate communication between different units and echelons. Relay orders and information down the chain of command. Communicate effectively with higher-ranking officers and staff. Tactical and Technical Proficiency: Maintain a high level of proficiency in military tactics and techniques. Understand and employ the latest military technologies and equipment. Contribute to the planning and execution of tactical operations.
Adaptability: Demonstrate the ability to adapt to changing situations and environments. Make quick decisions in dynamic and complex operational scenarios.
Ethical Leadership: Uphold the Army Values and the Officer's Code. Set an example of integrity, professionalism, and ethical behavior. Foster a climate of trust and respect within the unit. Mission Analysis and Risk Management: Conduct thorough mission analysis to identify risks and challenges. Develop risk management strategies to minimize potential hazards. Welfare of Soldiers: Ensure the well-being of soldiers, both physically and mentally. Address personal and professional issues to maintain morale and unit cohesion. JAN 2022 - SEP 2023
Equipment and Logistics Manager, SmartSky Networks, Morrisville, NC Inventory Management: Oversee the tracking and control of all equipment and materials in inventory. Implement inventory management systems to monitor stock levels and reorder supplies as needed. Conduct regular audits to ensure accuracy and prevent discrepancies. Procurement and Acquisition: Develop and implement procurement strategies to obtain necessary equipment and materials. Evaluate suppliers and negotiate contracts to secure favorable terms. Ensure compliance with procurement policies and regulations.
Asset Maintenance and Repairs: Establish maintenance schedules and procedures for equipment and facilities. Coordinate repairs and maintenance activities to minimize downtime. Monitor the condition of assets and recommend replacements or upgrades as necessary. Logistics Planning and Execution: Plan and coordinate the transportation of goods and materials. Optimize logistics processes to reduce costs and improve efficiency. Work closely with transportation providers to ensure timely deliveries.
Warehousing and Storage: Manage warehouse facilities, including layout, organization, and security. Implement efficient storage practices to maximize space utilization. Ensure proper handling and storage of sensitive or hazardous materials.
Supply Chain Management: Collaborate with suppliers, manufacturers, and distributors to streamline the supply chain. Monitor and analyze supply chain performance to identify areas for improvement. Mitigate risks related to supply chain disruptions.
Budgeting and Cost Control: Develop and manage budgets for equipment, materials, and logistics operations. Identify cost-saving opportunities and implement measures to control expenses. Provide financial reports and analysis to support decision-making.
Compliance and Regulations: Stay informed about industry regulations and compliance requirements. Ensure that all logistics and equipment management activities adhere to relevant standards. Implement and enforce safety and environmental regulations.
Team Management and Training: Lead and supervise a team of logistics and equipment staff. Provide training and development opportunities for team members. Foster a positive and collaborative work environment. Technology Integration: Implement and leverage technology solutions for inventory management and logistics tracking. Stay current on advancements in logistics and supply chain management technologies. Evaluate and recommend software or systems to improve efficiency. 2241 Valley Drive, Clayton, USA, 27520
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ERIC HILE
OPERATIONS AND LOGISTICS
PROFESSIONAL SUMMARY
Experienced Operations and Logistics professional with over 15 years of success in leadership, analysis, and strategic planning. Proven track record of delivering projects of varying scale and complexity. Skilled in supporting and driving objectives for diverse workforces and establishing global collaboration. Strong problem-solving abilities and a result-oriented mindset. Adept at overseeing tactical, personnel, and operational planning to meet dynamic needs. Experienced in delivering training and mentoring junior team members to optimize knowledge and performance.
EMPLOYMENT HISTORY
OCT 2020 - DEC 2021
Project Manager, Ameresco, Fort Bragg, NC
Project Planning: Define project scope, goals, and deliverables. Develop a comprehensive project plan outlining tasks, timelines, and resource requirements. Identify potential risks and develop risk mitigation strategies. Team Leadership: Assemble a project team with the required skills and expertise. Clearly communicate roles, responsibilities, and expectations to team members. Foster a collaborative and motivated team environment. Stakeholder Communication: Communicate with project stakeholders to understand their expectations and requirements. Provide regular updates on project progress, milestones, and potential issues. Address stakeholder concerns and ensure their satisfaction. Resource Management: Allocate resources effectively to ensure project tasks are completed on schedule. Monitor resource availability and adjust plans as necessary. Optimize resource utilization to maximize efficiency. Budget Management: Develop and manage the project budget. Monitor expenses, track financial performance, and ensure adherence to budget constraints. Seek approvals for budget changes when necessary. Risk Management: Identify potential risks and uncertainties associated with the project. Develop risk mitigation plans and contingency strategies. Regularly assess and reassess project risks throughout the project lifecycle. Quality Assurance: Define and enforce quality standards for project deliverables. Implement quality assurance processes to ensure project outcomes meet specified criteria. Conduct regular quality reviews and audits. Timeline Management: Develop a project timeline and schedule. Monitor progress against timelines and adjust plans as needed. Ensure that project milestones are achieved on schedule. Issue Resolution: Identify and address issues that may impact project success. Implement solutions to mitigate the impact of problems. Escalate critical issues to higher management as needed. Change Management: Manage changes to the project scope, schedule, and objectives. Assess the impact of changes and communicate adjustments to the team and stakeholders. Ensure that changes are documented and approved.
Closure and Evaluation: Develop and execute a project closure plan. Conduct a post-project evaluation to assess successes, challenges, and lessons learned. Share insights and recommendations for future projects. Continuous Improvement: Identify opportunities for process improvement. Implement best practices and lessons learned from previous projects. Foster a culture of continuous improvement within the project team. OCT 2006 - OCT 2018
Operations and Training Manager NCO, USMC
Leadership and Mentorship: Serve as mentors, helping develop the professional and personal growth of subordinates. Set an example by demonstrating the highest standards of professionalism and conduct. Training and Readiness: Participate in the planning and execution of training exercises. Assess and address training needs to maintain a high level of combat readiness. Discipline and Standards: Enforce military discipline and standards. Uphold the Marine Corps Values and the Code of Conduct. Correct and counsel Marines when necessary to ensure adherence to regulations. Administration and Logistics: Manage administrative tasks, including personnel records and reports. Assist in logistical planning and support for unit operations. Ensure the proper accountability and maintenance of equipment and resources.
Tactical and Technical Proficiency: Maintain a high level of proficiency in military tactics and techniques. Provide expertise in the operation and maintenance of weapons, equipment, and vehicles. Contribute to the planning and execution of tactical operations.
Communication: Facilitate communication between officers and enlisted personnel. Relay orders and information down the chain of command. Foster a culture of open and effective communication within the unit. Welfare and Morale: Look after the well-being of subordinates, including health and morale. Address personal and professional issues to maintain a cohesive and motivated unit. Advocate for the needs of Marines within the chain of command.
Accountability: Take responsibility for the actions and performance of the unit. Ensure that orders and directives from higher-ranking officers are carried out effectively. EDUCATION
JAN 2015 - JUN 2018
B.A. Intelligence Operations, American Public University System
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