Quality Assurance Data Entry
Resume:
Washington, USA
Washington, USA
ERICKA MCPHERSON
Personal Summary
Organized Records Management Specialist known for high productivity and efficient task completion. Skilled in digital records management, data entry accuracy, and compliance with regulatory standards. Excel at time management, communication, and problem-solving to enhance office efficiency and support organizational goals.
Skills
OPPIN
Documentum
SharePoint
FDMS
Regulations.gov
Outlook
TEAMS
HIPAA
SEMS
ICD-9 Codes
Microsoft Office
Salesforce
PowerPoint
Microsoft Excel
Microsoft Word
Active listening
Adaptability and flexibility
Complex problem-solving
Strong work ethic
Interpersonal skills
Analytical thinking
Data Analysis
Customer Service
Data quality assurance
Time management
Team collaboration
Attention to detail
Experience
Records Information Manager III
Environmental Protection Agency/ASRC
Conducted Quality Control and Quality Assurance on pesticide labels registered in the Product Pesticide Label System, ensuring accuracy and consistency. Orchestrated day-to-day operations as Task Order Manager, facilitating efficient workflow. Spearheaded the migration of the Registration Division from OPPIN to Salesforce, enhancing data management capabilities.
Provided technical expertise to troubleshoot and resolve system issues related to database queries. Indexed and abstracted documents in the Federal Docket Management System (FDMS) for organized access.
Engineered spreadsheets for documents and dockets to be entered into FDMS and regulations.gov, streamlining data entry processes.
Monitored files and compliance status to meet deadlines effectively. Established a comprehensive library of templates for improved knowledge access. Efficiently entered critical data into spreadsheets for review and finalization. Generated and maintained monthly reports to track progress and performance. Instituted procedures to ensure adherence to performance metrics and Standard Operating Procedures (SOPs).
Structured problems for systematic analysis, providing recommendations for actionable solutions. Conducted meticulous note-taking to ensure accurate record-keeping. Docket Coordinator
Department Of Transportation/ASRC
Managed docket operations pertaining to DOT proceedings and rulemakings, ensuring a smooth White Plains, United States 20695 *****************@*****.*** 07/2004 to 06/2017
Washington, USA
09/2003 to 07/2004
Washington, DC
05/2003 to 09/2003
Washington, DC
Washington DC
Princess Anne, MD
Washington, DC
workflow.
Scrutinized legal filings to verify the proper submission of documents for proceedings. Assisted the public and agency personnel in processing documents and acquiring copies. Executed Quality Assurance and Quality Control (QA/QC) on documents to maintain high standards. Developed and organized supplemental records as required for ongoing processes. Handled emails from electronic filers in accordance with established timelines. Created Dockets and Phase Sequences to facilitate document processing. Monitored documents through the Federal Register Feed for relevant updates. Accurately moved documents into the correct docket for appropriate categorization. Utilized the Work Queue to delegate documents to other users effectively. Records Management Specialist II
Environmental Protection Agency/ASRC
Assisted with document preparation for scanning and indexing, enhancing efficiency in record management.
Populated the electronic docketing system, FDMS, for effective evaluation of incoming documents. Monitored the Federal Register for pertinent announcements on upcoming rulemakings to stay informed.
Archived eligible dockets and program office records according to EPA standards for compliance. Evaluated program needs for Quality Control and Quality Assurance on dockets and documents. Maintained the database by entering and updating data to ensure accuracy. Provided assistance to patrons and EPA personnel seeking guidance and support. OBGYN Scheduler
George Washington University Hospital
Scheduled and confirmed appointments.
Coordinated support to facilitate general office operations. Greeted guests
Obtained documents and verified patient demographics, financial, and insurance information. Assisted organizational efforts by filing, entering data and answering phones. Case Management Assistant
Children's National Medical Center
Provided support services such as assessment, information and referral, advocacy, crisis intervention, and follow-up services.
Scheduled appointments for foster children.
Confirmed validity of health plan information.
Education
High School Diploma
Archbishop Carroll High School
Some College (No Degree)
University of Maryland Eastern Shore
Howard University-West Link Program-Former EMT-B
Certificates
HIPAA and Privacy Act Training
Records Management Training
Clearance
Public Trust
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