Human Resources Talent Acquisition

Gertha Billinger

404-***-**** ***************@*****.*** www.linkedin.com/in/gertha-billinger-2b80ab1b/

HUMAN RESOURCES GENERALIST

Human Resources professional with extensive Generalist experience supporting multi-state, multi-location client bases. Results-driven leader with success in balancing roles of business partner, talent acquisition, benefits administrator, employee relations, and employee advocate. A value added collaborator with outstanding interpersonal and facilitation skills, recognized for superior customer service and support, employee engagement strategies, retention and process improvement. Experience additionally encompasses finance and accounting and administration. Multi-state HR experience.

CORE COMPETENCIES

Strategic Vision and Leadership Talent Acquisition Succession Planning Instructor-Led Training

Compensation Alignment Benefits Administration Employee Relations Mergers and Acquisitions

PROFESSIONAL EXPERIENCE

Mercy Care/Trinity Health, Atlanta, Georgia August 2016 –July 2024

Healthcare Industry − supporting the poor and underserved (FQHC-non-profit).

Sr. Human Resources Generalist

Partnered with business leaders on strategic people initiatives to implement and optimize HR programs and processes, as well as identify and drive appropriate solutions aligned with HR policies, processes, and

business goals. Supervise HR Generalist and Talent Acquisition Coordinator. Service 6 locations.

●Implemented various HR processes to include performance management, retention and succession planning.

●Guided operations, risk management, safety and security and employee relations teams with establishing policies and procedures to enhance the process and drive change.

●Act as interim HR Director. Managed 2 HR staff members.

●Accomplishments: Implemented Workday Applicant Tracking and Employee Self Service system. Successfully transitioned in-house Clinical Health Assessment process for new hires pre-boarding process, Moving the process from a 3rd-party vendor, saving the organization 30% of the cost. Developed Standard Operating procedures for Human Resources processes and advised and developed employee retention procedures with department managers.

InComm, Atlanta, Georgia 2010 – 2016

Transaction processing − retail merchants.

Human Resources Manager HR Business Partner

●Supported all employee relations functions: Advised managers and colleagues for all departments to include finance/accounting, IT, sales, fraud department, call-center and international locations. Served 30 locations.

●Managed the employee relations committee for more than 30 locations: Purpose of committee was to encourage employee cohesiveness, build morale, give a voice to the colleagues via surveys, town-hall events and planning company events.

Gertha Billinger ***************@*****.*** Page 2

SourceCorp BP, Atlanta, Georgia 2006 – 2010

Outsourcing.

Human Resources Coordinator Generalist

Sourced and recruited candidates to hire for all departments. Coordinated timekeeping process with managers and payroll department, completely new hire orientation and onboarding process.

●Completed Worker’s Compensation process through 3rd- party vendor.

●Completed termination process and prepared DOL separation documents.

●Conducted unemployment meetings.

●Partnered with GDOL to recruit candidates with disabilities and for an opportunity to diversify the workplace.

EDUCATION

Bachelor of Science (B.S.) − Business Administration Human Resources

Strayer University, Morrow, Georgia

Affinity Real Estate and Mortgage Services-Mortgage Loan Originator Training

Completed 20 hour -mandatory NMLS training 10/2024

Preparing for State Exam June 2025

NMLS ID: 2657577

Contact this candidate