Transportation Planning, Project Management Process Improvement
Resume:
PROFESSIONAL HIGHLIGHTS
** ***** ** ******* “Big Four” consulting and advisory experience across many administration and mission-critical functions
** ***** ** ********** ** a certified Lean Six Sigma (LSS) Green Belt professional
Security Clearance: Top Secret Clearance granted January 2017; Federal Open Market Committee granted March 2020
AREAS OF EXPERTISE/ SELECT SKILLS
Transportation Policy and Planning
Process Improvement
Project Management
Strategic Planning
Budget/Procurement
Workshop facilitation
Business Process Improvement
Change Management
Performance Metrics Development
EDUCATION
Master of Arts, Urban Planning, University of California, Los Angeles Luskin School of Public Affairs, Department of Urban Planning
Bachelor of Arts, University of California, San Diego
B.A. Urban Studies and Planning (Departmental Honors)
B.A. Psychology, Minor: U.S. History
CERTIFICATIONS
Lean Six Sigma – Green Belt, American Society for Quality (December 2011)
Federal Reserve Board – Division Excellence Award – Highest Award at RBOPS (December 2019)
MICHAEL IBAY
********@*****.***
A seasoned project manager with a background in process improvement, data collection and analysis, strategic planning and budget development, performance metrics, and project management
RELEVANT EXPERIENCE
CI International (Littleton, CO) 2021 – 2025
Senior Consultant
Provided consulting, strategic planning, project management and facilitation services to the following Federal Government leaders and organizations:
General Services Administration (GSA) – Developed process ‘playbook’ and process maps for Committee and Boards (CABs) team and service providers; facilitated process interviews and developed recommendations for efficiencies
Natural Resources Conservation Service (NRCS)- supported strategic planning efforts with Inflation Reduction Act (IRA). developed a communication tool that focused on success metrics and best practices around increasing staff capacity, driving participation.
US Forest Service (FS)- supported Workforce Planning effort related to organizational structure and workforce analysis with US Forest Service
US Federal Reserve Board (FRB)- Managed and supported strategic planning, resource allocation,budget, governance and performance metrics development for the Division of Consumer and Community Affairs (DCCA) and Division of Financial Management (DFM)’s Chief Financial Officer (CFO); supported project management activities as part of 2024-2027 Boardwide Strategic Plan
Health Resource and Services Administration (HRSA) and Bureau of Primary Health Care (BPHC)- Facilitated strategic planning and change management facilitation workshops
Supported internal performance management efforts and company business development efforts
US Federal Reserve Board (Washington DC) 2017 – 2021
Senior Business Analyst
Managed strategic and budget planning, procurement, BPI activities at the FRB including:
Facilitated current and future state planning sessions with Board stakeholders and government agency executives for Counterfeit Currency Processing Facility project
Provided business process improvement (BPI) and project management (PM) advisory and oversight for Federal Reserve Bank of New York
Led strategic planning, budget formulation/forecasting, and procurement processes for the Reserve Bank Operations and Payment Systems (RBOPS)
Developed standard operating procedures (SOP) manuals for internal procurement, budget formulation, and strategic planning processes
Led and managed reporting requirements for RBOPS including Diversity & Inclusion (D&I) scorecard and quarterly performance reports for senior management team
Developed and facilitated PM and BPI ‘Lunch and Learn’ (brown bag) seminars for Division employees; developed training and resource materials
Oversaw ten (10) Contracting Officers Representatives (CORs) for Division, representing over $1.5M in Contracts and Professional Services (CPS); served as liaison for Procurement Division
Managed and oversaw Procurement processes including invoices, purchase requisitions, and purchase orders through Oracle
R3 Govt Solutions (Ballston, VA) 2013 – 2017
Senior Manager
Supported Project Management and BPI tasks at the Federal Reserve Board:
Led BPI review and recommendations on four major workstreams within the DCCA at the Federal Reserve Board including: Records Management, Intranet Redesign, Office and Space Relocation, and Budget Forecasting, Strategic Planning and Operational Planning
Developed and updated Project Management artifacts, including Project Charter, Project Scope, Project Plan, risk tables and management reports
Identified and analyzed process efficiencies for various HR Administrative functions at the Federal Reserve Board, including onboarding, hiring and recruiting (Competitive and Non-Competitive), Staff Separation, Budget, Procurement and Strategic Planning for the Division of Consumer and Community Affairs (DCCA)
Developed performance metrics and reporting tools to track progress of future state recommendations
Work collaboratively with Senior Leadership and across the Division, as part of three Director-created Taskforces (Business Process Improvement, Business Analytics and Report, and Risk/Issues Management Taskforce)
Developed a Governance structure for the Web Advisory Team (WAT), as part of the Intranet Redesign effort
Developed and updated monthly division-wide newsletter for Records Management/Office Relocation projects
Supported the Environmental Protection Agency (EPA)’s Office of Environmental Information (OEI) in an agency-wide Human Resource skills assessment effort
Designed and administered a self-assessment electronic survey throughout OEI, facilitated four focus groups for Management, Administrative, Technical staff, analyzed the skills assessment survey results, and reviewed best practices in industry and government
Provided organizational development and human capital management support including performing organizational analyses and consultations to assist OEI in evaluating and restructuring organizational components, human resource investments, and programs in an effort to attain optimal benefit from their resources and assets
Created a staffing model and revised over one hundred position descriptions (PDs) in order to align with the organization’s new organizational chart
Provided additional HR support including organizational assessment and planning support); position description updates, skill assessments; design and implementation of training development programs; analysis of skills development tools; selection, acquisition, and implementation support for such tools; and OEI Honor Awards event support (awards program design)
PWC (Fairfax, VA) 2012 – 2013
Manager
Managed a seven-person team at the US Nuclear Regulation Commission (NRC) responsible for developing current and future business process improvement maps and recommendations, collecting system requirements, conducting interviews with regional users and identifying challenges/gaps within current internal reporting environment.
Supported overall Project Management efforts including leading weekly client and team meetings, developing briefings and reports, supporting the NRC Project POC, carrying out action items,
Prepared monthly invoicing and reports, project utilization, and budget tracking for management
Grant Thornton, LLC (Alexandria, VA) 2010 – 2012
Manager
Supported Operational Improvement/Performance Management at the Washington Headquarters Services (WHS)’s Financial Management Directorate (FMD) to develop and refine performance measures, collect, and analyze performance measures data on a monthly basis
Analyzed internal business processes; monitor and report on performance information in accordance with agency’s strategies, goals, and objectives requirements.
Identified gaps in performance data and provided recommendations on improving data quality and integrity.
Led and facilitated Subject Matter Experts (SME) workshops/interviews to refine and develop additional performance measures. Assist in developing FMD’s Executive Dashboard on a monthly basis, which included Human Capital, Customer Satisfaction, and Financial Management and Internal Operation metrics.
Deloitte Consulting (Washington DC) 2007 – 2010
Senior Consultant
Mike gathered and analyzed operational performance data for Department of Homeland Security’s (DHS) Immigration and Customs Enforcement (ICE) to develop an executive dashboard for the Office of the Chief Financial Officer (OCFO)
Analyzed and authored report on FY08 performance data trends for Directorate-specific Operational Performance Indicators (OPIs) for the Department of Interior’s National Business Center, Develop Directorate-specific Performance Reports and Performance Management Dashboard
Led internal audit compliance effort at Department of Energy’s CIO division. Led Information Technology Investment Management (ITIM) audit, using OMB’s “PART” methodology and developed performance scorecard
Developed OMB A-123 compliance checklist for National Science Foundation’s Purchase Card Program. Updated NSF’s Purchase Card Handbook and training materials
Analyzed performance metrics for Identity Theft Initiative at Internal Revenue Service (IRS). Authored Identity Theft Tracking reference manual for IRS
Assisted with business units within IRS in updating IRM (Internal Revenue Manual) procedures. Performed cost based accounting analysis for US Navy and USTRANSCOM Transportation Component Command, including Military Sealift Command (MSC), and Surface Deployment and Distribution Command (SDDC); identified and created cost allocation models, developed web-based survey data methodology, and identified short and long term solutions and recommendations and assessment for cost reduction.
Developed Standard Operation Procedures for US Army/ JIEDDO’s (Joint Improvised Explosive Device Defeat Organization) budget office and the National Science Foundation (NSF).
Booz Allen Hamilton (Fairfax, VA) 2003 – 2007
Senior Consultant
Led a systems development team responsible for delivering internal web application onsite at Pensions Benefit Guaranty Corporation (PBGC).
Managed requirements for Department of Defense (US Naval Space and Warfare), Egyptian Navy and Agency for Healthcare Research and Quality (AHRQ’s) Grants Management division, Assisted team with CMMi audit compliance effort at AHRQ; authored technical requirements client documents and deliverables, created User Manual for Department of Defense clients.
Worked with HTML graphics team to develop wire frame for application. Tested web applications for PBGC.
Briefed web-based reporting system to government program officers and managers.
Potomac & Rappahannock Transportation Commission (Woodbridge, VA) 2000 – 2003
Transit Project Manager
Managed agency capital transit projects including bus shelter and ride guide contracts. Served as agency liaison for monthly VDOT (NVTA) and Washington Council of Governments Transportation Planning Board technical planning committees. Wrote Jobs Access and Reverse Commute (JARC) grant for agency
Led annual ridership survey and financial subsidy analysis for Virginia Railway Express (VRE) for two years. Compiled demographic, land-use, and economic data used for agency
Ensured Federal compliance for transit agency
Developed GIS maps for Title VI and Triennial agency submission to Federal Transit Administration (FTA). Participated in the review and development of transportation projects for agency
Assisted in the interpretation and development of the Comprehensive Plan for Agency for Prince William County. Submitted CLRP and 2020 plan updates for agency
Created PowerPoint presentations for Executive Director and Board meetings
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