Customer Service General Labor

Highly motivated and adaptable General Worker with over 2 years of experience in general labor,

caregiving, housekeeping, and food service. Committed to maintaining clean, safe, and organized environments. Skilled in multitasking, teamwork, and providing excellent customer service. Open to relocation opportunities, particularly in the Netherlands, and holding an open work permit. Ready to contribute to team success and grow professionally. Attention to detail and accuracy

Customer service and interpersonal skills

Hygiene and sanitation standards

Food and beverage handling

POS system handling

Multicultural adaptability

Strong work ethic and dependability

General labor and manual handling

Housekeeping and caregiving assistance

Team collaboration and communication

Adaptability and problem-solving

Time management and multitasking

General Laborer / Caregiver

Self-employed, Kampala, Uganda

Delivered housekeeping services: cleaning, laundry, and meal preparation Provided personal care including bathing, dressing, and mobility support Maintained hygienic and safe environments for clients Communicated effectively with clients and their families Adapted flexibly to household requirements

Accomplishments:

Waitress / Customer Service Attendant

Café Aroma – Kampala, Uganda

Served beverages and meals to customers in a busy café setting Ensured tables were clean, organized, and ready for new guests Provided menu recommendations and answered food-related inquiries Worked closely with the kitchen and cashier teams

Employed under Hays General Agency

Accomplishments:

Recognized for improving client satisfaction and retention through quality service Streamlined housekeeping routines, improving efficiency by 25% Assisted elderly clients in maintaining independence and dignity Recognized for achieving a 99% accuracy rate in quality checks, contributing to reduced waste and increased customer satisfaction.

Played a key role in meeting tight production deadlines during peak seasons by working overtime and adjusting work pace accordingly.

January 2021 – Present

March 2018 – December 2020

GENERAL LABOURER/WORKER

Phone: +256-***-***-*** Email: ************@*****.*** Address: kampala uganda NAKAWEESI NISHA

PROFESSIONAL EXPERIENCE

SKILLS & COMPETENCIES

CAREER OBJECTIVE

References are available on request.

AREA OF EXPERTISE AND KNOWLEDGE

WILLINGNESS TO WORK

Highly motivated and flexible, with a strong commitment to meeting organizational goals. Willing to work various shifts, including night shifts, weekends, and holidays, as required. Ready to adapt to new challenges, locations, and schedules to support the team’s objectives and contribute positively to the company’s success.

EDUCATION

High School Diploma

Waitress / Customer Service Attendant

Sky Bites Lounge – Entebbe, Uganda

Key Responsibilities and Achievements:

Greeted customers and handled seating arrangements Delivered meals and drinks quickly and efficiently Helped organize special events and group reservations Resolved guest complaints in a calm and professional manner Maintained health and safety standards in food handling

.

December 2017 - March 2018

VOLUNTEER EXPERIENCE

Community Volunteer: Actively involved in

local community programs, assisting in

organizing events and activities aimed at

community development.

Environmental Initiatives: Participated in

neighborhood clean-up campaigns and

local charity events to improve community

well-being.

TECHNICAL SKILLS SOFT SKILLS

Computer Proficiency: Basic knowledge of

Microsoft Office (Word, Excel, PowerPoint)

and general computer operation.

Office Equipment: Familiarity with operating

standard office equipment (printers,

scanners, photocopiers).

Driving: Valid driver’s license with safe

driving practices and basic vehicle

maintenance awareness.

General Administration: Data entry, record

keeping, and effective time management.

Strong work ethic and dependability

Team collaboration and

communication

Adaptability and problem-solving

Time management and multitasking

Attention to detail and accuracy

Customer service and interpersonal

skills

LANGUAGES

English

Luganda

DRIVER’S LICENSE Valid driver’s license-planing to get one. Food & Beverage Service – Skilled in serving meals and drinks efficiently while ensuring guest satisfaction. Customer Service – Friendly, attentive, and professional when handling guest requests and resolving issues.

Order Management – Experienced in taking accurate orders and coordinating with kitchen staff for timely delivery.

Dining Etiquette – Knowledgeable in proper table settings, serving sequences, and hospitality standards. POS System Handling – Familiar with point-of-sale systems for billing, order entry, and handling payments. Cleanliness & Hygiene – Maintains high standards of personal hygiene and cleanliness of workstations. Team Collaboration – Works effectively in diverse teams and supports colleagues in a fast-paced environment.

Multicultural Adaptability – Experienced working with people from different nationalities and cultures. Upselling Techniques – Ability to suggest menu items and increase sales through friendly recommendations.

Health & Safety Compliance – Follows food safety, sanitation, and workplace safety regulations.

Contact this candidate