Audrey S. Fitzpatrick
Holbrook, NY ***** • 631-***-**** • *********@*****.*** • www.linkedin.com/in/audrey-fitzpatrick PROFESSIONAL SUMMARY
Versatile and detail-oriented administrative professional with extensive experience in a variety of office roles, including reception, scheduling, data entry, customer service, and executive support. Known for adaptability, strong organizational skills, and the ability to manage multiple tasks efficiently in fast-paced environments. Proficient in office software, document management, and effective communication across teams. A reliable team player with a proactive approach to problem-solving and continuous improvement. Committed to ensuring smooth day-to-day office functions and enhancing team efficiency.
STRENGTHS & QUALIFICATIONS
• Office Administration • Office Support • Accuracy • Accounts Receivable
• Records Management
• Document Preparation
• Account Reconciliation
• Expense Tracking
• Time Management
• Confidentiality
• Multitasking
• Scheduling
• Adaptable
• Answering Phones
• Front Desk Support
• Invoice Processing
TECHNICAL SKILLS
Microsoft Office Suite Microsoft Word Microsoft Excel Microsoft Outlook Adobe Acrobat QuickBooks PROFESSIONAL EXPERIENCE
Edge Electronics, Bohemia, NY 2002 – 2025
Served simultaneously in various roles throughout tenure of employment. These roles and specific duties included: Accounts Receivable Clerk / Credit Analyst
● Audited and reconciled daily bank statements to verify credits and incoming electronic wire transfers.
● Authorized and approved credit card invoices and mailed invoices to the appropriate clients.
● Requested lines of credit for insurance purposes as well as received and reviewed customer credit checks.
● Analyzed various company accounts and reported outstanding invoice balances.
● Worked with the Credit, Sales and Purchasing departments as well as the President and various Vice Presidents.
● Resolved billing discrepancies and disputes professionally, ensuring customer satisfaction and prompt resolution. Public Relations Specialist
● Responsible for meeting and engaging with customers and prospective clients upon arrival.
● Responded to client inquiries in person, via phone, and email with prompt and courteous service.
● Maintained a detailed notebook to remember key information about each customer, ensuring a personal touch.
● Served 10 years on committee that organized a company golf tournament in support of breast cancer awareness.
● Attended dinners with visiting customers to strengthen relationships and foster long-term partnerships.
● Referred to as “The Voice of Edge” by owner of company highlighting role as a key representative of the brand. Receptionist
● Performed front desk duties including greeting clients, answering phones and processing incoming mail.
● Managed multi-line phone system, routing calls and taking messages efficiently.
● Assisted with administrative tasks including data entry, filing, and document preparation.
● Maintained a clean and organized front desk area to ensure a professional appearance.
● Utilized Microsoft Office and database systems to maintain efficient operations and recordkeeping. EDUCATION
Associates of Business Administration, Suffolk Community College, Selden, NY