Project Management Java Developer

Daniel Gallegos Carrillo

Phone: USA 678-***-****

Email: ********.******@*****.***

LinkedIn: Daniel Gallegos LinkedIn

Skills & Abilities

KEY COMPETENCIES:

• Program & Project Management: Demonstrated expertise in overseeing and executing complex programs and projects, effectively leading and coordinating teams of 25-70 members across diverse geographical locations.

• Risk Management: Skilled in identifying, analyzing, and mitigating risks to ensure project success.

• Data Analysis & Reporting: Highly skilled in analyzing and presenting complex datasets using Power BI, Azure Data Explorer (ADX), and Kusto Query Language (KQL). Extensive experience in Power BI, including creating interactive dashboards, developing custom visualizations, and leveraging advanced data modeling techniques. Proficient in DAX (Data Analysis Expressions) for creating calculated columns and measures, and in Power Query for data transformation and cleansing. Adept at integrating data from multiple sources, optimizing performance, and implementing security measures to ensure data integrity. Proficient in requirement gathering, comprehensive documentation, and seamless process transitioning to ensure data-driven decision-making

• Technical Acumen: Extensive experience in software development lifecycles, Power Automate automation, and Java technologies.

• SCRUM/Agile Methodologies: Certified in SCRUM fundamentals, development, and management, with practical experience in Agile project management.

• Service Management: Proficient in continual service improvement, incident management, and service delivery coordination. ITIL, CMMI

• Leadership & Communication: Proven ability to lead cross-functional teams, conduct comprehensive business reviews with senior executives, and deliver impactful presentations to large audiences. Demonstrated expertise in fostering collaboration, driving strategic initiatives, and effectively communicating complex ideas to diverse stakeholders. Skilled in active listening, providing constructive feedback, and aligning team efforts with organizational goals.

• Systems development: Industry standard methodologies like Software Development Life Cycle (SDLC), SCRUM, WaterFall.

Work History

Microsoft

Senior SRE - Azure CXP AzRel RED FLAG TEAM July 2024 - Present

• Senior Site Reliability Engineer: Leading critical initiatives within the Azure CXP AzRel RED FLAG TEAM to enhance operational performance and financial efficiencies.

• Spearheaded initiatives to optimize engineering processes, resulting in significant improvements in operational performance and cost savings.

• Directed risk management and incident response efforts for critical Azure services, ensuring robust operational stability and swift resolution of issues.

• Managed cross-functional teams to address imminent risks to Azure and Microsoft brand security and reliability.

• Implemented proactive measures to prevent and mitigate risks, contributing to high service reliability and customer satisfaction.

• Developed and executed comprehensive incident response plans, minimizing downtime and ensuring rapid recovery.

• Collaborated with domain and business owners to plan and execute risk remediation projects, ensuring predictable and consistent outcomes.

• Delivered detailed reports and presentations to senior leadership, highlighting key achievements and areas for improvement.

Senior Program Manager - Azure CXP AzRel May 2022 – July 2024

• Senior Program Manager: Led cross-functional teams to deliver complex technical programs, ensuring alignment with organizational goals and timelines.

• Directed cross-functional teams to successfully deliver complex technical programs, ensuring alignment with organizational goals and timelines.

• Conducted data-driven risk management and performance tracking, leveraging analytics to identify potential issues and optimize program outcomes.

• Managed risk assessments and mitigation strategies, ensuring robust operational stability and swift resolution of issues.

• Collaborated with domain and business owners to plan and execute risk remediation projects, ensuring predictable and consistent outcomes.

• Delivered detailed reports and presentations to senior leadership, highlighting key achievements and areas for improvement.

Tech Mahindra – Google Project Manager August 2021 - May 2022

• Managed global business operations for Google Cloud projects, overseeing strategic initiatives and ensuring operational excellence.

• Coordinated on-call services and led teams across the USA and Portugal, fostering collaboration and maintaining high service standards.

• Successfully implemented innovative solutions that enhanced remote banking services and fraud detection systems, leading to improved customer satisfaction and reduced operational risks.

• Spearheaded the development of new modules and reports for GE Shares, significantly improving data accessibility and decision-making processes.

• Directed account management and the development of communication interfaces, ensuring effective client interactions and seamless information exchange.

Aptonet – Norfolk Southern August 2018 - August 2021

• Project Managemer for diverse technology teams, ensuring seamless collaboration and successful project delivery.

• Implemented service management and continual improvement processes, driving operational excellence and enhancing service quality.

• Led a cross-functional team of 30+ members across multiple locations, including the USA and Portugal, to deliver high-impact projects on time and within budget.

• Developed and executed strategic plans to optimize project workflows, resulting in increased efficiency and reduced operational costs.

• Fostered a culture of continuous improvement by implementing best practices and innovative solutions, significantly enhancing service delivery standards. Softtek – Inter American Development Bank (IDB) February 2016 – August 2018

• Service Manager for teams located in the USA, Mexico, and India, handling development, support, and database administration (Oracle and SQL Server) teams, ensuring seamless operations and high service quality.

• Coordinated on-call services and managed customer interactions, maintaining strong communication and support across different time zones.

• Successfully implemented service management processes that resulted in a 20% reduction in incident response times and a 15% increase in customer satisfaction.

• Spearheaded the development of automated monitoring tools, which improved system reliability and reduced manual intervention by 30%.

• Coordination of regular training sessions for team members, enhancing their skills and knowledge in service management and database administration, leading to a more efficient and effective team. Softtek – Scotiabank September 2015 – February 2016

• Project Manager: Coordinated a project for enhancing the Actimize Remote Banking Solution for Scotiabank in Mexico DF and Proof of Concepts (POCs) for SAM and Fraud Detection and Prevention in Cloud Platforms.

• Led initiatives to enhance remote banking solutions, significantly improving user experience and accessibility.

• Spearheaded the implementation of advanced fraud detection systems, resulting in increased security and reduced fraudulent activities.

• Managed cross-functional teams, ensuring seamless collaboration between various departments and stakeholders.

• Conducted risk assessments and developed mitigation strategies to ensure project success.

• Delivered comprehensive project reports and presentations to senior management, highlighting key achievements and areas for improvement.

Softtek - GE Capital November 2013 – September 2015

• Coordinated multiple projects, including customer visits and collaborations with the database administration

(DBA) team, ensuring seamless project execution and client satisfaction.

• Managed end-to-end project lifecycles, from planning and initiation to execution and closure, while maintaining strong communication with stakeholders and team members.

• Facilitated cross-functional team meetings and workshops to align project goals and deliverables, fostering a collaborative work environment.

• Implemented best practices in project management to enhance efficiency and effectiveness, resulting in successful project outcomes and improved client relationships. Softtek - GE Corporate July 2007 – November 2013

• Led the development and support for various Java-based applications, ensuring high performance and reliability.

• Managed end-to-end project lifecycles, from requirements gathering and design to implementation and maintenance, delivering robust software solutions.

• Collaborated with cross-functional teams to integrate new features and enhancements, improving overall system functionality and user experience.

• Implemented best practices in software development and support, resulting in increased efficiency and reduced downtime.

SATV February 2010 – June 2011

• Directed account management and led the development of communication interfaces, ensuring effective client interactions and seamless information exchange

Softtek - GE Money March 2008 – February 2010

• Software Developer: Played a key role in the development and enhancement of the GE Shares system.

• Developed new modules and reports, significantly improving the functionality and performance of the system.

• Collaborated with cross-functional teams to gather requirements and ensure seamless integration of new features.

• Conducted thorough testing and debugging to maintain high-quality standards and system reliability.

• Delivered comprehensive documentation and user manuals to facilitate ongoing system maintenance and user training.

Softtek - GE Corporate February 2005 – February 2008

• Designed and developed new modules based on requirements, ensuring alignment with business needs and enhancing system functionality.

• Collaborated with stakeholders to gather and analyze requirements, translating them into technical specifications and actionable development plans.

• Implemented best practices in software development, resulting in efficient and reliable solutions that met project deadlines and quality standards.

• Provided ongoing support and maintenance for developed modules, ensuring their optimal performance and addressing any issues promptly.

Digital Access July 2003 – February 2005

• Systems Administrator: Played a crucial role in maintaining and optimizing the company's IT infrastructure.

• Maintained servers, ensuring high availability and performance of critical systems.

• Managed network administration tasks, including configuration, monitoring, and troubleshooting to ensure seamless connectivity.

• Collaborated with cross-functional teams to implement IT solutions that supported business objectives.

• Provided technical support and training to staff, ensuring efficient use of IT resources. Ddemesis – GE Treasury January 2001 – January 2003

• Business Analyst: Played a pivotal role in gathering requirements and automating testing processes for SAP and SQL queries.

• Conducted comprehensive requirements analysis to ensure alignment with business objectives and stakeholder needs.

• Collaborated with cross-functional teams to ensure seamless integration and functionality of SAP and SQL systems.

• Provided detailed documentation and reports on testing outcomes, facilitating informed decision-making.

• Delivered training and support to team members, ensuring effective use of automated testing tools and methodologies.

Education

Instituto Tecnológico de Aguascalientes

Bachelor’s in Computer Science

Certifications

• SCRUM Fundamentals Certified

• SCRUM Developer Certified

• SCRUM Master Certified

• SCRUM Product Owner Certified

• Six Sigma Yellow Belt Certified

• Six Sigma Green Belt Certified

• Big Data Professional Certified

• Oracle Certified Foundations Associate

Languages

• Spanish: Native

• English: Fluent

• French: Basic

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