Data Entry Clerk

Nikita McDaniel

**************@*****.*** 773-***-**** Lombard, IL

SUMMARY:

• Experienced professional with 9 years in administrative and clerical roles, including as a Document Clerk and Data Entry Clerk.

• Proven skills in document preparation, distribution, and annotation, as well as adherence to established policies and regulations.

• Skilled in reviewing and verifying document accuracy, completeness, and adherence to established protocols.

• Expert in Microsoft word, Excel, PowerPoint, Outlook, Invoicing and Accounts payable/receivable.

• Experienced in coordinating document revisions, approvals, and archiving procedures to ensure document integrity and accessibility.

• Seeking to leverage these skills and experience in an Administrative Clerk role. EDUCATION:

• College Of DuPage

• AAS, Business Administration/Management, Glen Ellyn, IL, Present

• High School Diploma, 2001

SKILLS:

• Microsoft Office Specialist (Excel, Outlook, PowerPoint, Word)

• Customer Service & Relations

• General Accounting (Payable/Receivable)

• Project Management

• Data Entry

• As400

• Cash Handling

• Exceptional Verbal, Written, and Communication Skills

• Cerna & Epic Database/Account Management

• Merchandising

• Payroll.

WORK EXPERIENCE:

Administrative Assistant/Office Manager

family Dollar Stores Cicero, IL Sep 2021 - Jun 2023

• Collaborated with the general management team in strategizing, planning, and executing operational initiatives which enhanced overall efficiency.

• Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry.

• Review data for deficiencies or errors, correct any incompatibilities if possible and check output.

• Create spreadsheets with large numbers of figures without mistakes.

• Verify data by comparing it to source documents.

• Managed daily operations, orchestrating schedules to ensure smooth functioning and customer satisfaction.

• Conducted interviews and recruitment procedures, alongside providing training to new employees, fostering a skilled and competent workforce.

Claims Adjuster (Workers Comp)

The Hartford Aurora, IL Sep 2021 - Jul 2022

• Conducted thorough investigations, evaluations, and settlements of insurance claims, ensuring accuracy and fairness in all cases.

• Implemented stringent verification procedures to confirm the legitimacy of claims, effectively minimizing the risk of fraud.

• Facilitated clear and efficient communication with claimants' medical providers and employers to gather necessary additional information.

Claims Fraud Specialist

Insight Global Chicago, IL Oct 2020 - Jun 2021

• Managed the processing of unemployment insurance claims, ensuring accuracy and compliance with all relevant regulations.

• Underwent specialized training to identify fraudulent documentation, including tax documents, passports, IDs, social security cards, and birth certificates.

• Upheld high quality assurance standards, meticulously verifying the correctness of each processed claim. Document Clerk

Advocate Aurora Health Oakbrook, IL May 2019 - Oct 2020

• Managed the preparation and distribution of incoming and outgoing mail, ensuring accurate dissemination from various sources.

• Updated patient accounts with critical information using Cerna & Epic, improving data accuracy and reliability.

• Diligently followed established policies, procedures, and guidelines, while maintaining strict adherence to HIPAA regulations, ensuring patient confidentiality and data security. Mail Clerk

United States Post Office Carol Stream, IL Jul 2017 - Jan 2019

• Managed the daily preparation, sorting, and scanning of incoming and outgoing mail, ensuring efficiency and accuracy.

• Implemented safety measures by vigilantly monitoring packages for hazardous or suspicious materials to mitigate risks.

• Coordinated the loading process of mail on trucks for distribution, contributing to the timely delivery of items. Loan Processing Clerk

Van Ru Credit Corporation Des Plaines, IL Jul 2013 - Feb 2017

• Ensured adherence to federal and state regulations concerning defaulted student loan accounts, promoting legal compliance and risk mitigation.

• Calculated borrowers' taxable income to establish affordable payment plans, enhancing customer satisfaction and loan repayment rates.

• Regularly updated borrower’s loan account annotations and initiated contact with those on the rehabilitation program, contributing to the successful transition of accounts from default status.

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