Human Resources People Operations

Claudia M. Oliveira

************@******.*** ● https://www.linkedin.com/in/claudia-m-oliveira ● 617-***-****

PROFESSIONAL SUMMARY

Entrepreneurial-minded Talent & Human Resources professional with expertise in diversified industries within start-up, pre-ipo, high growth and established environments. Consistent track record of managing growing and developing emerging business operations and talent base, including turnarounds and mergers/acquisitions. Well-versed internal advisor and partner to CEO and leadership teams to develop strategic initiatives that develop and retain people and foster growth.

SPECIALITIES

Talent Acquisition

Organizational Design

Employee Engagement

Change Management

Employee Relations & Conflict Management

Corporate Integration

Merger & Acquisition Planning & Integration

Performance Management

Leadership Coaching & Development

Compensation

Recognition & Reward

HR Operations & Process Redesign

HRIS/Employee Handbook

Compliance & Immigration

Benefits & Wellness Design

Workforce Reduction

HIGHLIGHTS AND COMPETENCIES

Results driven Human Resource Entrepreneurial Leader with established expertise in creating sustainable World Class People Strategies.

Building Human Resource Infrastructures and delivering Value Added Talent Initiatives to accomplish business objectives.

Demonstrated success in developing and launching high impact People Programs and Practices to champion culture change and successfully advance corporate priorities.

Proven ability to drive performance in various organizational life cycles including start up, turn around, acquisition, integration, high growth and optimization stages in various industries including: Internet, Software, E-Commerce, Pharmaceutical, Medical Devices as well as Manufacturing.

RESPONSIBILITIES

Strategy – Partner with the management team to set the mission, goals, values, and cultural standards that drive growth and development as individuals, teams, and, ultimately, an institution.

Programs – responsible for designing and managing leadership development and employee retention programs with an eye towards creating a positive work environment that stresses collaboration and reinforces entrepreneurial spirit.

Process – create and execute processes/programs around critical organizational functions such as recruiting, on-boarding, compensation, performance management, communication, and employee and team development that are customized and evolving to meet the needs of the teams.

Operations – ultimately responsible for the effective deployment of all administrative aspects of the function including payroll, benefits, training, policies, etc.

People – resource to help facilitate the dialogue, skills, and structures needed to strengthen the team.

Team Management – coach, mentor, and provide guidance to junior HR staff to provide daily HR guidance to corporate employees.

ACCOMPLISHMENTS

Key influencer, coach and advisor to Leadership teams

Established core values to support the development of the desired culture

Built comprehensive HR infrastructure that was flexible enough to scale

Developed programs to foster engagement and retention of key people

BUSINESS EXPERIENCE

Consulting October 2015 – Present

Independent, People, Culture & Human Resources Advisor

Talent and Human Resources Consultant for start-up and high growth companies in the Boston area. Focused on Talent Acquisition, Employee Engagement, Culture Initiatives, Employee Relations & Conflict Management, Recognition & Reward, HR Operations & Process Design, HRIS, Employee Handbook, Compliance & Immigration, Benefits & Wellness Design. Hands on implementation and strategic planning.

Engagements include: Paratek Pharmaceutical, Tracelink, Emogo Technologies, Thrive HR, FrontRunner HC, Skaled.

LAUNCH July 2014 – October 2015

VP, Human Resources

LAUNCH is devoted to reinventing multi channel consumer experiences. The firm is focused on maximizing consumer engagement through immersive experiences and powerful branding.

Myriant Corporation – a GC Innovation Company June 2012 – June 2014

Director, Recruiting & Human Resources

Myriant provides a proven technology platform and strategic feedstock selection that enables the company to deliver high-quality, high-performing, green chemicals at a competitive, more-predictable cost versus petroleum-based chemicals without the need for government subsidies.

Consulting April 2011 – May 2012

Independent Human Resources Consultant

BionX, formerly iWalk – Engagement July 2011 – April 2012

Retail Convergence November 2005 – April 2011

Director, Human Resources

Retail Convergence was a holding company created to run and operate Rue La La & SmartBargains.com. Oversaw Human Resources for both entities.

Rue La La (launched April 2008)

Rue La La is an e-commerce marketing partner for world-class brands. A leader in the online private sale space.

SmartBargains.com

Director, Human Resources

Jenzabar, Inc.

Executive Director, Human Resources January 2000 – September 2005

Jenzabar is the world’s largest provider of integrated administrative software, Internet infrastructure, and services devoted exclusively to higher education market.

Parametric Technology Corporation

Employment Manager May 1998 – January 2000

PTC technology helps companies to quickly unlock the value now being created at the convergence of the physical and digital worlds through the IoT, augmented reality, 3D printing, digital twin, and Industry 4.0.

EDUCATION

Bridgewater State College Bridgewater, MA

Bachelor of Science, Management

Contact this candidate