Product Manager Quality Assurance

LURINE BARNES

Wheeling, Illinois ***** 585-***-**** ****@****.*** www.linkedin.com/in/lurinebarnes SUMMARY

A versatile and top-performing global product manager with progressive experience in Project, Product and Program Launch Management. Experienced in managing critical milestones, implementations, business requirements, quality assurance, risk mitigation, field sales, product delivery, and training and development. Utilizes forward thinking and a keen attention to detail to deliver measurable product launch solutions and operational improvements. A resourceful and exceptional producer who employs strong communication and analytical skills while working with cross-functional teams and key stakeholders to complete complex projects and redefine expectations. SKILLS/COMPETENCIES

Launch Strategy and Plan Development

Program and Project Management

Cross-Functional Leadership and Influencer

Mentoring, Training and Team Building

Facilitator of Internal and External Team Meetings

Microsoft Office Suite (Excel, Power Point, etc.)

Managed customer Beta Testing for SaaS

Launch Playbook Development

Team Collaboration: Local, Regional & Global

Supervision of direct reports

Business Operations Management

Communication and Negotiation

Program Execution and Implementation

End-to-End Program & Software Management

KEY ACCOMPLISHMENTS

Drove quality programs to market while working with Business Development Managers (BDMs) and other program managers to develop valuable projects and services with specific criteria that outlined who, what, when, and why with clarity to deliver positive results.

Developed strategic processes and steps that defined how to drive end-to-end operational completion towards successful delivery of outcomes.

Influential with direct and cross-functional teams based on clear understanding from a diverse perspective of project interdependencies that directly impacted critical milestones of program portfolios and organizational structures. Teams included: Sales, Marketing, Testing & Lab Technicians, Engineers, Program & Project Managers, Safety & Quality Management and others to drive consensus and ensure alignment.

Experience as a Global Program and Product Launch Manager to deliver by planning and execution and delivery of multiple concurrent projects and programs with implementation for long-term goals and objectives for immediate results.

Skilled at development of key concepts, criteria, and requirements needed to plan process steps and deliver tasks within scope while identifying barriers and mitigating risks.

Known for “fixing the airplane while flying,” eliminating barriers to implement business goals and objectives by outlining with documentation and developing key road maps for success.

Demonstrated field sales experience with performance incentives and budgetary impacts of territory-driven requirements.

Led and implemented customized solutions of high dollar value product lines of over $1 million per unit cost and delivered and impacted launch revenue of over $400 million while managing global launches throughout career.

Acquired two (2) UL Mark of Excellence Awards for Launch, the highest award given to employees for delivering successful quality work with both teams.

PROFESSIONAL EXPERIENCE

LAUNCH TO MARKET ENTERPRISE, LLC

Founder/Program/Product/Services Launch Manager, 2021-2025 Professional Business Development of Programs

Developed and launched enterprise programs, leveraging ASANA and Microsoft Office Suite (MS Project, Visio, Excel, Word).

Created LaunchToMarketEnterprise.com to showcase expertise in product release strategies.

Designed customized client services to enhance customer engagement and brand sentiment. Lurine Barnes, Page 2

Consulted across industries—including gymnastics, electronics, communication, and small industrial firms—to identify growth opportunities. This included: Donnah’s Gym-nastics; Arbinton Care Givers Inc. and Church Lease USA Special Events.

Led new program launches, driving marketability and commercialization efforts.

Provided strategic business consultation tailored to unique client program needs. UNDERWRITERS LABORATORIES, INC., Northbrook, Illinois Program/Product Launch Manager, 2015-2021

Worked on future myUL service platform with various teams to acquire customers for beta test and compliance lifecycle management design sprint. Collaborated directly with customers to deliver UL’s Verified Mark program. Developed, documented, and cascaded go-to-market (GTM) plans with key outline of products’ benefits and features. Authored and owned product launch strategy detailing product production release, key specifications, field rollout, and Voice of Customer

(VOC) objectives. Oversaw cross-functional teams, including production, configuration, EHS, tax and accounting, and others to maintain FDA regulations, e.g., Section 508, Material Safety Data Sheets (MSDSs), and other key criteria for product launch. Directed time-to-market (TTM) reviews that incorporated critical program/product updates; changed plans as required for launch with senior-level managers, field managers, and production stakeholders to ensure full alignment prior to product launch; and managed quality reviews of programs. Planned and facilitated meetings to meet criteria of tax, customs import/export laws, and trade regulations for global and regional in-country standards. Developed extensive training sessions for field sales on product build and delivery. Presented key operational process steps to stakeholders to minimize and expedite products and solutions for delivery as needed.

Led extensive professional sales training on product knowledge, product sales, prospecting, and key enablers to meet product delivery.

Trained in Lean Six Sigma principles and Total Quality Management (TQM) process steps. MICROSOFT CORPORATION, Redmond, Washington

Global Product Launch Manager, Global Launch & NPI Team, 2013-2015 Oversaw all aspects of multiple products for launch and met scope, budget, and timeline objectives to enable successful coordinated product delivery for business growth.

Utilized Microsoft Project and Visio to showcase daily tasks, risks, delivery outcome & on-going status of team against expected timelines.

Facilitated weekly status meetings with key stakeholders to align on program progress and next steps.

Initiated a process through collaboration with key organizations to develop and capture critical end-to-end operational systems flow that aided in more seamless delivery of programs from concept to production.

Identified and mitigated program risks to deliver worldwide to drive and contribute towards over $400 million in revenue for Surface Pro 3 product family.

XEROX CORPORATION, Rochester, New York

Product Launch Manager, 2005-2012

Spearheaded new program and product launches within North America for field sales across all sales channels. Directed integration of operating company requirements with functional managers and program development teams to effectively deliver and communicate launch of new products and services.

Facilitated weekly cross-functional team meetings to capture via project management tools specific deliverables towards launch

Developed Launch Strategy development and Process Steps to ensure accurate depiction of goals and objectives

Motivated and influenced others to meet milestones, and enabled order flow system changes within five months of strategy development against expected timeline of 12 months.

Managed both color and mono devices to drive revenue within U.S. of over $200 million.

Initiated and executed strategies to implement key launch requirements for new products and services. EDUCATION

ROCHESTER INSTITUTE OF TECHNOLOGY, Rochester, New York: M.S., Marketing Communication SUNY COLLEGE OF BROCKPORT, Brockport, New York: B.S. in Health Science

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