Inventory Management Automotive Parts

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+1-514-***-**** *******@*****.**.** Canadian Permanent Residency

Mauritian 86 Dundas St E, Mississauga, Canada, L5A0B1 MITRADEV ITTOO

PROFESSIONAL

SUMMARY

Experienced and dependable automotive parts professional with over 15 years of hands- on expertise in parts identification, customer service and inventory management. Skilled in operating advanced parts catalogues to support both retail and commercial clients. Fully bilingual in English and French, with proven success in Canadian and international automotive retail and parts advisory roles.

KEY SKILLS &

COMPETENCIES

Parts Identification & Sourcing: Experienced in using electronic parts catalog tools including Toyodiy, ETK, Bosch Esitronic, Tecdoc, Tec Alliance, Auto Data, Zexel and others. Customer Relationship Management: Skilled in providing technical advice, product recommendations and solutions that align with customer needs. Inventory & Stock Optimization: Experienced in stock rotation, catalog management, and order processing using Sicorax, Costar, and IRF. Proficient with Microsoft Word, Excel, and Outlook for daily operations.

Technical Expertise: Profound understanding of automotive systems and components, including brakes, filters, suspensions, diesel parts and electrical systems. Bilingual Communication: Proficient in English and French for smooth customer interactions.

WORK HISTORY

Automotive Clerk 10/2024 to 03/2025

Canadian Tire 218, St-Eustache QC Canada

Advise customers on the necessary parts based on the model and brand of the vehicle and guide them through the best available options. Handle orders for parts, whether in person, by phone, or online. Sell spare parts by processing billing and suggesting additional accessories or complementary products based on customer needs.

Oversee the management and organization of the automobile parts inventory, including receiving deliveries, checking quantities, and report discrepancies. Monitor returns and complaints.

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BRAND MANAGER 08/2016 to 08/2024

AT.io Mauritius Ltd Bosch Mauritius, Bagatelle Motor city Mauritius Launched targeted sales and marketing campaigns to drive product awareness and fuel revenue growth.

Conducted in-depth market research and brand analysis to refine product positioning and messaging within the competitive automotive aftermarket. Monitor service and provide training for Bosch equipment like BAT 131, BAT 115, ACS 611, ACS 653P, KTS 560,590

Coordinated with dealerships and workshops teams to align product knowledge with service quality and technical support.

HEAD OF SALES 04/2014 to 08/2016

Mascareignes Automotive Services Bosch Mauritius, Bagatelle Motor city Mauritius Developed and implemented incentive programs to increase sales and customer loyalty.

Managed key accounts effectively, ensuring ongoing satisfaction while identifying up sell opportunities to drive additional revenue growth. Supported sales and workshop staff by identifying correct part numbers for a wide range of brands including Toyota, Honda, BMW, Mercedes, Renault, and others. Managed product lifecycle, stock control, and ordering timelines (Air, Sea, Express shipping) to ensure parts availability.

SALES REPRESENTATIVE 02/2012 to 04/2014

Mascareignes Automotive Services Ltd Bosch Mauritius, Socota Phoenix Mauritius Maintained and grew a portfolio of key clients by delivering personalized support and after-sales service.

Manage questions, complaints, and issues.

Monitored local market trends activity to identify opportunities and adjust sales strategies.

Developed strong rapport with customers and created positive impression of business.

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TRAINING

EDUCATION

EV CPCPA Training, Mécanique 360 4755 Boul Lévesque QC Canada 2025 Trained in EV Safety Procedures (Theory & Practical Modules) Canadian Tire Training & Certifications,218 St-Eustache QC Canada 2024 Completed over 30 certifications covering Auto Centre Operations, Technical Parts Support, Tire Sales Programs, Customer Service, Online Order Handling and Automotive Product Knowledge.

AT.io Mauritius Ltd, Bagatelle Motor city, Mauritius 2018 Bosch Power Tools Training

MATERAUTO, Antananarivo, Madagascar 2014

Bosch Vehicle Systems Training

MATERAUTO, Antananarivo Madagascar 2012

Bosch Systems Training Solutions

Polytechnique Sir Guy Forget, Centre De Flacq, Mauritius 2005 Shell Lubricants Training

Eden College Dublin 2, Ireland 2010

Accredited FETAC Major Award E-business course level 5 Swan Training Institute Dublin 2, Ireland 2007

Accredited Upper Intermediate in English Language

Lycée Polytechnique Sir Guy Forget Centre De Flacq, Mauritius 2006 Accredited Brevet Technician Diploma in Motor vehicle Mechanics Curepipe College, Mauritius 2000

Accredited Cambridge General Certificate of Education I understand what it takes to keep things moving. I combine product expertise with strategic thinking and hands- tackle real challenges,

and deliver meaningful results.

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