Staff Accountant / Accounts Receivable

Annette Schnelker

***** ********* **, *******, ** 20147 USA, 260-***-****, ****************@*****.***

www.linkedin.com/in/annette-schnelker-05409118a

SUMMARY Detail-oriented Associate with over 5 years of experience in general ledger accounting with a proven track record of improving operational efficiencies. Successfully streamlined payment application processes, which enhanced cash flow and reduced outstanding accounts by 15%. Adept at building strong customer relationships, managing customer accounts, resolving discrepancies, and implementing process improvements. Ready to contribute expertise and drive success in the finance sector.

WORK EXPERENCE

Nov 2023 – Present Self Employed–Sales/Creation/Delivery, Our Family Creations 20-40 hours Ashburn, VA, USA

* Craft and market homemade products through sewing, jewelry making. and macrame.

* Oversee inventory management to ensure optional stock levels and timely restocking.

* Establish and maintain a PayPal account for seamless transactions.

* Design and organize layouts for farmer’s markets and craft shows, showcasing products for maximum visibility and appeal.

* Administer cash management processes, including maintaining the starting cash box, reconciling sales with inventory, making deposits, and distributing funds to designated recipients.

Feb 2020 – Nov 2023 Accounts Receivable Clerk, Perfection Bakeries Inc. 40-70 hours Fort Wayne, IN, USA

(Temporary Placement via Creative Financial Staffing, 02/17/20 – 07/29/20)

* Monitored customer accounts by proactively contacting clients with overdue balances, providing requested information, verifying discrepancies, and securing deduction approvals.

* Executed comprehensive daily, weekly, and monthly general ledger balancing for accounts receivable and accounts payable.

* Processed payments while investigating discrepancies and resolving issues, often collaborating with customers to achieve satisfactory outcomes and generating statements.

* Developed and documented system processing procedures and updates enhancing operational efficiency.

* Compiled reports and fulfilled account requests for both customers and internal stakeholders.

Aug 2020 – Sep 2020 Enumerator, Philadelphia Regional Census Center 15-25 hours Antwerp, OH, USA

* Collaborated with residents to accurately complete and submit census forms based on provided list.

* Conducted follow-ups with residents to ensure completion of any outstanding forms.

Apr 2003 – Oct 2018 Accounting Assistant/ Senior Technical Processing Expert, Lincoln Financial Group 40-50 hours Fort Wayne, IN, USA

* Monitored, reconciled, and reported on pension product accounts, managing 25 to 50 general ledger accounts.

* Worked with nine distinct pension products throughout 16 years, acquiring extensive industry knowledge.

* Analyzed and investigated general ledger data to identify root causes and implement quality solutions for numerous out-of-balance amounts daily.

* Executed daily system balancing and processed early morning funds transfers with precise adjustments.

* Facilitated contract verifications, cost basis updates, and beneficiary changes for A&P 401K plans.

* Conducted Day 2 balancing and resolved discrepancies highlighted in True-Up and Tolerance Reports.

* Managed federal and state tax escrow account reconciliation and monitoring.

* Cultivated strong customer relationships to enhance process effectiveness.

* Identified and recommended process improvement opportunities, implementing approved changes.

Dec 1997 – Apr 2003 Financial Specialist/ Annuitization Financial Processor, Lincoln Financial Group 40-50 hours Fort Wayne, IN, USA

* Executed system balancing and morning funds transfer adjustments with precision.

* Processed numerous daily transactions for pension funds, managing both incoming and outgoing funds.

* Completed year-end financial statements for clients to ensure accurate reporting.

* Assisted in testing the conversion testing from ABE to E2 general ledger system for pension accounts.

* Investigated suspense issues and created journal entries to rectify discrepancies.

Sept 1995 – Dec 1997 Research Specialist, Lincoln Financial Group 40 hours Fort Wayne, IN, USA

(Temporary Placement via Lincoln National Temporary Services, April 1996 – Dec 1997)

(Temporary Placement via Flexible Accountants, Sept 1995 – April 1996)

* Developed, corrected, and maintained Lotus spreadsheets for comprehensive auditing tracking.

* Performed internal audits on 401K loans, implementing corrections as necessary.

* Facilitated written and oral communication with trustees and consultants to ensure clarity and compliance.

* Created amortization schedules and ensured balanced plan evaluations.

* Processed and disseminated new loan policies when required.

Aug 1998 – Apr 2003 Tax Preparer, H&R Block 20-25 hours New Haven, IN, USA

* Prepared individual federal and state income tax returns with focus on accuracy and compliance.

* Conducted researched and addressed client enquiries related to tax matters.

* Managed office operations by opening and closing procedures, along with balancing the cash drawer and processing nightly deposits.

* Engaged in effective communication with clients, teammates, and supervisors, both in writing & orally.

EDUCATION

Aug 1991 – Dec 1995 Ball State University Muncie, IN, USA

Bachelor of Science, Accounting

Minor in German

SKILLS: Bank Reconciliation, Journal Entries, Balance Sheets, Financial Transaction Processing, Microsoft Excel (Advanced), Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Microsoft Visio, Microsoft OneNote, Business Objects, Peoplesoft, SAP, Web Inquire, AWD, INFOPAC,

Research & Problem Solving, Organized, Timely Efficient, Independent, Fast Learner, Hard Worker Oral & Written Communication, Effective & Proficient Trainer, Detailed Procedure Writing, Attention to Detail, Inquisitive

ACHIEVEMENTS:

Yellow Belt Training and Green Belt Overpayment Project – preparing statistics on process completion rates

Project Compass: New system testing and training for Business Objects, PeopleSoft, E2, Accurate NXG.

Junior Achievement Teacher for 12 years for Pre-K through 2nd grade

Boy Scout Treasurer for 7 years ($4000 budget) - Assistant 1 year and Leader 13 years

Cardinal Neighborhood Association Treasurer for 2 years ($3000 budget), member 4 years

Completed basic and advanced accounting classes and seminars

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