Operations Manager Business
Resume:
JESSE ZAPATA
SKILLS
• Organization Problem-
• Solving Networking
• Relationship Building
• Transportation coordination
• Logistics planning Customer
• Relations Supply positioning
• Team management
• Warehouse operations
• Fleet oversight
• Compliance optimization
• Shipping and receiving
• PROFESSIONALSUMMARY
Successful Business Manager effective
in independently planning
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And overseeing busyoperations.
Experienced in keeping workers
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Safe, customers satisfied, and
schedulesmaintained using proactive
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Leadership style. Expert in managing
logistics and goodsshipments.
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Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives. WORK HISTORY
January 2023 - May 2023
Supervisor of Operations DHL International Logistics, Austin Texas February 2019 - December 2022
Ground FedEx
April 1993 - December 2018
Operations Manager BUSINESS MANAGER DIRECTOR, UPS, Austin Texas
• Identified and resolved unauthorized, unsafe, or ineffective practices. Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
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Devised processes to boost long-term business success and increase profit levels.
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Established and administered annual budget with controls to prevent overages, minimize burn rate, and support sustainability objectives.
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• Established weight and balance of air craft to avoid flight concerns Coordinated logistics management functions for supplies and accountable equipment and property
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Led multi-functional team to continuously improve compliance initiatives, drive cost control initiatives, and maintain on-time service delivery
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Identified and implemented cost-effective distribution strategies effectively handling the logistics of obtaining, storing, and transporting materials and merchandise
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Oversaw fast-paced distribution center operations and consistently achieved schedule and productivity demands.
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Held associates accountable for meeting established operational guidelines, brand standards, customer service expectations, and company policies
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Maintained an onsite presence to ensure operations departments and teams met all company operational standards
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Oversaw daily operations with practiced eye, focusing on efficiency, team collaboration and process improvements
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Managed the performance of team members, conducted performance appraisals, and managed promotion recommendations
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Managed business operations, working closely with senior management to develop KPIs, build operating dashboards, and monitor performance
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CONTACT
Austin, Texas 78739-1990
***************@*****.***
Resolved problems, provided open communication, and recommended discipline and terminations.
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EDUCATION
April 1997
Associate of Applied Science Business Law
Austin Community College, Austin, Texas
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