Business Development Team Leader
Resume:
Lawanna Jones
**** ************.**@*****.*** Bold Profile
PROFESSIONAL
SUMMARY
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
SKILLS
● Portioning
● Staff Leadership
● Portion Control
● Waste Reduction
● Performance Management
● Business Development
● Financial Management
● Expense Tracking
● Customer Retention
● Data Analysis
● Logistics Management
● Revenue Generation
WORK HISTORY
CENTER COORDINATOR/ADMIN ASST/FOOD MGR 03/2023 to 01/21/2025 Reliable Childcare 4U Spring, TX
● Organizing the Operations of the Center, Filing Necessary Paperwork, Handling Clients Concerns, Answering Calls, Making Outbound Calls to potential Clients, Handling Events, Making & Creating Student Weekly/Monthly Calendars.
● Resolving small conflicts of any sort.
● Maintaining Client/Potential Contracts.
● Developing ongoing Relationships with Clients/Potential Clients and reaching the needs of their request.
● Enhanced customer satisfaction by implementing new food safety protocols and ensuring proper food handling procedures.
● Reduced food waste by closely monitoring inventory levels and adjusting purchasing decisions accordingly.
● Streamlined kitchen operations for increased efficiency by implementing standardized recipes, cutting down prep time.
● Improved employee retention rates with thorough training programs and ongoing professional development opportunities.
●
MANAGER OF OPERATIONS 01/2010 to CURRENT
Chozen Hand's Event Planning Parma Hts, OH
● Streamlined operational processes by implementing efficient workflow management strategies.
● Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
● Managed cross-functional teams for successful project completion and timely delivery.
● Developed strong relationships with suppliers, resulting in reduced costs and better-quality products.
SCHOOL BUS DRIVER 05/2006 to 06/2008
Hogans Transportation Euclid, OH
● Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
● Reduced vehicle maintenance costs by conducting daily pre-trip inspections and promptly reporting any necessary repairs or concerns.
● Improved on-time performance with efficient route planning, taking into consideration traffic patterns and weather conditions.
● Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior. MANAGING DIRECTOR 06/1995 to 06/2000
So Fine Beauty Salon Cleveland, OH
● Increased overall company performance by implementing strategic management initiatives and streamlining operations.
● Optimized resource allocation for improved efficiency and profitability across all departments.
● Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
● Expanded market presence through successful negotiation of key partnerships and acquisitions.
EDUCATION
High School Diploma 06/1991
. Max Hayes, Cleveland, OH
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