Customer Service Medical Receptionist
Resume:
Kasey Davis
Circleville, OH *****
*************@*****.***
Professional Summary
I have A few years of experience in accounting but my strong points are in customer service, working with people and social services. I have 10 plus years in clerical type employment and receptionist employment as well.
Authorized to work in the US for any employer
Work Experience
Medical Receptionist
ARBOR VIEW FAMILY MEDICINE-Lancaster, OH
November 2024 to April 2025
I was responsible for checking in all patients for their appointments, verifying their insurance and making all appointments. I handled refills for prescriptions for patients, answering all phone calls and taking messages.
Patient Registration Representative
Ohio Health-Circleville, OH
May 2022 to September 2024
As a patient registration representative I was responsible for greeting and checking in all patients, making sure all their information was up to date, complete the registration process, schedule all appointments, process cancellations and rescheduling, and answer phone calls. I also was responsible for verifying insurance, calculate and secure patient liability, and ensure insurance goes through for appointments. HR Assistant
Picca-Circleville-OH
September 2021 to May 2022
At my time at Picca I was able to work in the HR department when they were short staffed. As a HR assistant my duties included the hiring and interviewing process, administrating pay, managing employee benefits and leave while enforcing company policies and practices. Employee orientation, development and training were also some of the roles I took on. Regulatory compliance and reporting, working one on one with employees. I would get to know them and their situations and offer out any help our company could provide. Organizational and space planning while also leading some meetings. I also was in charge of taking money for any shirts or uniforms that were bought by employees. I had to have excellent verbal and written communication skills. Advanced computer skills including, data entry data processing and communication tools. I put together company events as well. I handled disciplinary actions and did my best at always creating a safe work environment. I also was in charge of keeping track of who called off and fitting the gaps where they were needed. Handling the time sheets from employees were also part of my duties. I have 3 years of FMLA experience along with 4 years of HIPPA experience. Housing Assistant
Picca-Circleville-OH
September 2021 to April 2022
I provided a wide range of inquiries from tenants, residents and other clients by providing advice and information at the first point of contact through assessing clients needs, in a prompt, efficient and courteous manner. I answered a multi-line phone system, inquiries and responded to requests for information about our units by other means such as e-mail, fax or voicemail. I took care of scheduling appointments, working with clients and tenants daily face to face and on the phone handling a variety of different issues. Data entry on the computer was a main role in my work day so I am very knowledgeable with different programs for example Outlook and Microsoft Word were just a couple. I handled taking rent and security deposits in the form of money orders & checks and writing out receipts. I also dealt with a variety of different situations daily, some with emotionally distraught tenants where I had to act fast on how to effectively handle whatever the issue may be with compassion and never pass judgement. I multi-tasked daily and I am very proficient with working my way around on a computer, typing and very knowledgeable working in an office setting. I managed & tended to 3 separate apartment complexes, all together 95 units. I worked hard and took pride in trying to make sure the living situations at each property and complex was a positive, safe and enjoyable environment to live in and encouraged potential tenants to want to move in. I also was in charge of showing the properties, listing available units and finding prospective lessees. I would forward on any complaints that may need to be sent on to maintenance or if there were a bigger issue I would schedule the correct workers to come out and fix the problems. I would schedule and make sure inspections were done in timely manners. I would draft and sign legally detailed lease agreements with tenants.
Server
Roosters-Chillicothe-OH
January 2012 to December 2019
My primary responsibilities were attending to guests before, during, and after their meals by helping them place, receive, and pay for their orders all in a prompt, positive and friendly manner. I also ensured the timely delivery of food and drinks by communicating with the kitchen staff, checking on their tables periodically throughout their time with us and making sure they had a memorable dining experience. I would answer any questions regarding the menu, food, recommend appetizers and offer any drink or meal specials. I would pre bus my tables as my guests finished with their meals and also offer dessert, boxes or to go drinks before bringing them their checks. I always would help pre bus or bus other tables if I see they needed it or another server needed help, along with running food to other tables in times I was available. I worked large parties as well and always tried my best to maintain a positive work space. I always made sure my area and others were swept and wiped down, along with stocking cups, silverware and other items we may need. I helped clean dishes as well and other areas of the restaurant. I also would pick up extra shifts and bartending shifts as well. Accountant
Scioto Downs Casino
August 2016 to November 2016
Primary responsibilities were I prepared and examined financial records. I made sure records were accurate and taxes were paid properly and on time. I performed overviews of financial operations in order to help it run efficiently. I also checked in invoices received everyday. Office Clerk
Pickaway County Community Action Center
August 2013 to December 2015
Primary responsibilities included working in the HEAP program. I took care of all office duties including answering multi-line phones, scheduling appointments, working with clients on a daily basis. Faxed documents, and copied documents. Entered data on the computer and typed letters and documents. I worked with different computer programs such as Microsoft, Excel, Word, Ocean and Microsoft Publisher. I also interviewed clients to see what programs they were eligible for. Cashier
Wal Mart
July 2011 to July 2013
Primary responsibilities were working the registers and waiting on customers. I worked closely with the public and handled counting money and matching out even at the end of work day. I also stocked items and cleaned and organized. I also help solve problems with the public that customers might have had. Education
High school or equivalent
Circleville High School-Circleville, OH
Skills
• Excel (8 years)
• Financial Analysis
• Communication skills
• Accounts receivable
• Microsoft Publisher
• Microsoft Outlook
• Accounting
• Microsoft Outlook (10+ years)
• Project Scheduling (7 years)
• Customer retention
• Accounts Payable (10+ years)
• Microsoft Word
• Clerical experience
• Billing (8 years)
• Microsoft Excel
• Leadership
• Payroll (5 years)
• Cashier (7 years)
• Front desk
• Windows
• Great Plains (5 years)
• Sales
• Organizational Skills (10+ years)
• Time Management (10+ years)
• Administrative Experience (9 years)
• Interviewing
• credit (9 years)
• Accounts Receivable (5 years)
• Outlook (10+ years)
• Clerical Experience
• CPR (4 years)
• Front Desk (10+ years)
• Budgeting
• Financial Report Writing (8 years)
• Cash handling
• Office Experience (9 years)
• FMLA (3 years)
• Bookkeeping
• Accounts payable
• Journal Entries (10+ years)
• Property management
• Microsoft Office
• Typing
• accounting (5 years)
• Payroll
• Account Reconciliation (8 years)
• Financial Statement Preparation (8 years)
• General Ledger (8 years)
• Research
• Filing (10+ years)
• Organizational skills
• Supervising experience
• Schedule management
• Bank Reconciliation
• Phone etiquette
• Computer skills
• Bookkeeping (10+ years)
• Microsoft Excel (8 years)
• Microsoft Office (10+ years)
• Schedule Management (10+ years)
• Microsoft Powerpoint
• Data Entry (10+ years)
• Recruiting
• Scheduling (9 years)
• AS400 (3 years)
• Tax Experience
• HIPAA (4 years)
• Customer service
• QuickBooks
• Office Management (7 years)
• Office management
• General Ledger Reconciliation (7 years)
• Customer Service (10+ years)
• Human resources
• Receptionist (9 years)
• Budgeting (10+ years)
• QuickBooks (7 years)
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