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Human Resources Customer Service payroll coordinator

Location:
Lusaka, Zambia
Posted:
May 15, 2025

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Resume:

Curriculum Vitae

Name : Kondwani Mugala

Date of Birth : 24th January 1971

N.R.C. : 202918/76/1

Mobile No. : 097-*-******

Email : ********@*****.*** / ********@*****.***

Residential

Address : Plot No. A3336, Meanwood, Kwamwena Valley Postal Address : C/O Sunga Namugala

Geological Survey Department

P.O. Box 50135, Lusaka

Career Profile:

I’m a highly organized, accomplished and talented candidate with extensive knowledge of handling daily administrative tasks. Seeking a responsible position to showcase and utilize my skills and abilities to fulfill the needs of clients and the organization.

Core Competencies:

Ability to communicate professionally and effectively

Excellent computer skills with experience of the MS Office suite of application.

Extensive knowledge of customer service, accounting, human relations and management

Attention to detail and ability to take initiatives, very innovative and assertive

Good with problem solving and has excellent time management skills

Self motivated

Team Player

Work Experience

Date. : Feb, 2025 open to work

Date : Sep, 2024-Jan 2025

Organisation: Amizo Power Engineers Limited

Job Title : Human Resources Officer

• Managing the Human capital at Amizo

• Managing personnel files

• Payroll coordinator

Date : Dec, 2017-Aug 2024. Self-employed

Date : Feb 2002 –Nov 2017

Organisation : Ministry of Mines and Minerals Development Job Title : Executive Officer

Providing administrative support services in order to facilitate the efficient and effective operations of the Department

• Managing and Coordinating Human Resource issues such as confirmations, appointments, processing of leave, staff discipline, staff appraisal and performance system, and staff returns etc.

• Advisory role to the Head of Department on general administrative matters

• Undertook timely procurement of stores, stationery and office supplies to various sections.

• Overseeing effective information dissemination and management of Registry.

• Protocol-airport protocol issues and arrange all travel for the staff

• Petty cash handling, financial recordings and Personal Emoluments budgeting

• Supervising subordinate staff and ensuring cleanliness of Premises

• Fleet and Transport Management by monitoring movement and economically utilization of vehicles

• Preparing purchase requisitions through SAP-IFIMIS Achievements

• Improved the management of the human resources

• Successfully implemented the effective maintenance of vehicles and fuel disbursement plus allocation of drivers

• Effective information dissemination through the management of the main and confidential registry

• Updated stock inventory for the Department

• Programmed travel arrangements for both foreign and local trips

• Established and maintained an effective repairs to office buildings and cleanliness

• Mastered the SAP project system module which furthered my skills in purchase requisitions in SAP

Date : Feb 2000-Feb 2002

Organisation : Ministry of Agriculture, Food and Fisheries Fisheries Research and Specialist Services-Chilanga Job Title : Executive Officer

Providing administrative support services in order to facilitate the efficient and effective operations of the Department

• Managing and Coordinating Human Resource issues such as confirmations, appointments, processing of leave, staff discipline, staff appraisal and performance system, and staff returns etc.

• Undertook timely procurement of stores, stationery and office supplies to various sections.

• Advisory role to the Head of Department on general administrative matters

• Supervising subordinate staff and ensuring cleanliness of Premises

• Administrative Officer/Secretariat for the steering committee for Zambia/Zimbabwe SADC Fisheries Research Project

Achievements

• Effective implemented the restructuring process of the human resource at the department

• Assisted in the preparation of the first ever Annual General Meeting for Fisheries Department

• Managed to organise and plan for the international organisation Date : Mar 1995 – Feb 2000

Organisation : Ministry of Communications and Transport Job Title : Appointed to the Civil-Service as Registry Clerk/Accounts Clerk To manage and implement an effective filing system and indexing

• Processing of leave applications and staff returns

• Preparation of annual estimates of expenditure of personnel emoluments

• Preparation of payment vouchers

• Effective filing system and indexing for both domestic and portfolio

• Handling and classification of incoming and outgoing mail

• Focal point person in the implementation of the exercise of voluntary separation of civil servants.

Academic Qualifications

Date : July2010 to Dec 2014

Organisation : Cavendish University Zambia

Qualification : Bachelor in Business Administration-not yet Date : July 2004 to Dec 2006

Organization : National Institute of Public Administration/University of Zambia Qualification : Diploma in Management Studies

Date : Jan 1997 to Dec 1997

Organisation : National Institute of Public Administration, Lusaka, Zambia Qualification : Certificate Course in Management and Administration Date : Jan 1993 to Dec 1996

Organization : Institute of United Nations Studies, Lusaka, Zambia Qualification : Diploma in International Economic Relations (External) Date : Jan 1989 to Dec 1991

Organization : Hillcrest Secondary Technical School, Livingstone, Zambia Qualification : Grade Twelve School Certificate

Date : Jan 1987 to Dec 1988

Organisation : Kalomo Secondary School, Kalomo, Zambia Qualification : Grade Nine School Certificate

Workshops

Feb-2014 : Transport and Fleet Management

May-2012 : Government Public Relations Course

Dec-2009 : Peak Performance Workshop for Staff

Feb-2008 : Analytical Skills for Senior and Middle Managers Jan-2007 : Home Based Care Training-HIV/AIDS

Sep-2003 : Annual performance Appraisal system

Oct-1995 : Registry Skills Development Seminar

Interests

Listening to music, travelling, watching soccer, reading inspiration books Reference:

Mr. Gerald Mwila-097******* Ms. Sharon Chama-097******* Director Senior Human Resource Management Officer

Geological Survey Department Ministry of Mines and Minerals Development P.O. Box 50135 P.O. Box 31696

Lusaka LUSAKA

E-mail:*******@*****.*** E-mail:***.*****@*****.*** Mr. Patrick Chibulu -097*******

Gemologist

E-mail: ********@*****.***



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