Lisa Hamilton
********@*****.*** 832-***-**** Houston, TX
SUMMARY
Procurement Professional with over 12 years of operations contractor experience in managing procurement transactions, specializing in IT asset acquisition and vendor negotiations. Proven track record in utilizing SAP and Ariba to streamline purchase orders and enhance cost-efficiency. Adept at resolving invoice discrepancies in Oracle, maintaining software licensing compliance, and facilitating effective communication between stakeholders. Seeking to leverage expertise in a dynamic procurement role. WORK EXPERIENCE
RR Donnelley & Sons Houston, Texas
IT Strategic Sourcing Indirect Buyer 2 Feb 2023 - Nov 2024
• Managed procurement of software and hardware, achieving 84% compliance with company policies and reducing order issuance time by 53% through effective SAP utilization.
• Resolved invoice discrepancies promptly in SAP, minimizing financial blocks by applying best practices.
• Facilitated the purchase and renewal of software contracts with vendors, utilizing P-cards and efficiently allocating SAAS for end users.
Insight Global Houston, Texas
IT Procurement Analyst Aug 2022 - Jul 2023
• Coordinated procurement processes to enhance collaboration between end-users and IT departments for hardware and software acquisitions.
• Negotiated vendor agreements to achieve competitive pricing and facilitated the creation of Purchase Orders using SAP and Ariba punch-out catalogs.
• Maintained detailed records of software entitlements and developed strategies for reallocating underutilized software assets.
IT Procurement Specialist Mar 2022 - Jul 2022
• Managed IT asset procurement, efficiently processing purchase orders and overseeing inventory fulfillment to meet client needs.
• Administered a ticketing system, ensuring timely resolution of customer issues and maintenance of high service standards.
• Managed invoices and provided support for software requests, contributing to streamlined
•
• customer experience.
Sutherland Global Houston, Texas
Financial Service Coordinator Nov 2020 - Nov 2021
• Managed electronic customer requests and inquiries, ensuring accuracy and efficiency in transaction processing.
• Resolved diverse customer issues received through the central email system, delivering timely and effective solutions.
• Enhanced customer satisfaction by maintaining high standards of service and communication. Collabera Houston, Texas
IT Hardware Coordinator Aug 2019 - Jul 2020
• Managed IT contracts and maintained software licensing compliance, ensuring adherence to legal and operational standards.
• Provided timely resolution to IT inquiries and issues through dedicated support via a central email system and ServiceNow ticketing, enhancing communication efficiency across the organization. UP Professional Solutions, Inc. Houston, Texas Procurement Specialist Oct 2018 - Aug 2019
• Issued RFP packages, RFIs, and amendments, enhancing sourcing strategies and supporting estimating efforts.
• Managed procurement processes, including requisitions, purchase orders, and change orders, utilizing SAP and coordinating bidder conferences.
• Addressed invoice discrepancies in Oracle Financial and assisted in contract negotiations, maintaining effective supplier and stakeholder relationships.
OnPoint Industrial Services, LLC. Houston, Texas
Turnaround Buyer / Expediter Jan 2018 - Mar 2018
• Managed procurement activities, ensuring accurate requisition preparation and continuity of supply for production needs within a financial range of $25M to $100M.
• Negotiated purchase agreements and communicated complex contract issues while maintaining adherence to corporate control guidelines.
• Oversaw vendor information management, tracked pricing and invoice matching in Oracle, and updated requisition statuses on SharePoint to support effective inventory management. Blackrock Resources, LLC. Houston, Texas
Senior Buyer Jun 2016 - Oct 2017
• Managed procurement processes for essential materials, ensuring alignment with project specifications and budget constraints through detailed requests for quotations, bid tabulations, and summary comparisons.
• Negotiated volume discounts and administered project commodities from initiation to completion, including material tracking and final payment reconciliation.
• Expedited orders, resolved invoice discrepancies, and facilitated material returns within SAP, maintaining accurate purchasing data and communicating cost-effective alternatives and delivery timelines. Link Oil & Gas Professionals Houston, Texas
Procurement Analyst Apr 2014 - Jan 2016
• Coordinated proposal support activities by ensuring timely supplier follow-ups and accurate recording of bid responses, enhancing the procurement process.
• Facilitated import/export documentation and customs releases, contributing to efficient carrier goods handling and maintained auditable procurement records.
EDUCATION
M. B. Smiley
High School Diploma, Business
CERTIFICATIONS
Houston
, TX
HR & Payroll Management, American International Business School 2016 SKILLS
MS Office Suite • SharePoint • Maximo • Lotus Notes • Deltek ServiceNow • Costpoint • Kronos • Lodestar • Snag It • QuickBooks • Ariba • Remedy • Oracle • Sap • Zendesk • Supplier Relationship Management • Problem-Solving • Negotiation • Time Management