Account Management Strategic
Resume:
Kamal Rawal
STRATEGIC ACCOUNT & PRACTICE SALES LEADER- DATA & ANALYTICS, AI, GenAI, ACCOUNT LEADERSHIP, CLIENT PARTNERSHIP & RELATIONSHIP, DATA & DIGITAL TRANSFORMATIONS, INNOVATIVE SOLUTIONS, BUSINESS GROWTH 201-***-**** ***********@*****.*** Green Card
LinkedIn: https://www.linkedin.com/in/kamal-rawal
Work Authorization: Green Card Holder, Current Location: Alpharetta, GA EXECUTIVE SUMMARY
Results-driven sales and transformation client partnership, account management and practice leader with 25 years of experience delivering innovative solutions in Digital, Cloud, Data, and Enterprise Technology services across industries, including Financial Services- Capital Markets, Banking, Money Service Business, Healthcare, Insurance, and Life Sciences, Travel & Hospitality. Proven ability to manage multimillion-dollar portfolios on client relationship and account management, build C-level relationships, and drive large-scale transformation initiatives. Currently managing large portfolios > $30 MN in BFS-Capital Markets for LTIMINDTREE. In the past managed $80M portfolio in Data, Analytics, AI, and GenAI, at a Practice Leadership level for Infosys that spanning across several accounts with demonstrated success in aligning IT strategies with business goals, developing GTM strategies, and exceeding growth targets. Demonstrated ability to lead Client Partnership, Account Management, pre-sales, RFP/RFI processes, and ensure end-to-end success in high- stakes projects for previous companies like Cognizant, HCL and Infosys selling various COTS products like Adobe suite of products (Adobe Target, Adobe Experience Manager), Nice Actimize, Salesforce, Pega etc. CORE COMPETENCIES
• Client Relationships, Account Management & C-Level Engagement
• Strategic Sales & Business Development
• Digital & Data Transformation (Cloud, AI, Analytics)
• RFP/RFI Leadership & Proposal Development
• Contract Negotiations & Deal Structuring
• GTM Strategies & Campaign Execution
• Partnership Development & Ecosystem Building
• Global Delivery & Operations Management
• P&L Ownership & Growth Enablement
• Agile, SAFe, and DevOps Implementation
PROFESSIONAL EXPERIENCE
LTIMINDREE, USA — Principal Account Director and Global Client Partner Mar 2025 – Till Date
• Accountable for managing and growing a >$30M portfolio in the Financial Services – Capital Markets domain.
• Lead client relationships and strategic account planning, driving growth across Data & Analytics, AI/GenAI, Digital Transformation, Customer Experience, COTS applications, Cloud Adoption, DevSecOps, and Omnichannel Solutions.
• Owned end-to-end P&L management, improving account health and identifying growth opportunities through proactive client engagement and governance.
• Defined and executed a comprehensive account growth strategy, including a joint governance model and multi-year roadmap aligned with client priorities. Page 2 of 3
• Built and sustained executive-level relationships with key customers and internal stakeholders to support business transformation initiatives.
• Developed and communicated performance insights, business value, and outcomes to both business and IT stakeholders.
• Drove innovation through the development of strategic business cases that align with evolving customer needs and market trends.
• Expanded revenue across software, services, and support through consultative and solution-driven engagement models.
• Led and mentored a high-performing, global cross-functional team to ensure strategic alignment and delivery excellence.
• Managed full account lifecycle—from vision and strategy through sales, implementation, and customer success.
• Established a structured framework to identify and execute co-innovation opportunities that address emerging business challenges.
• Orchestrated executive engagements, client workshops, site visits, and briefings to reinforce trust, deepen collaboration, and accelerate innovation.
• Partnered with internal functions to drive strategic campaigns, customer engagement initiatives, and account-centric events.
• Acted as a trusted advisor to clients and internal stakeholders, enabling consultative sales and long-term business development.
Key Achievements:
• Signed a renewal deal for $14+ MN for next FY in 2 months with YoY net new revenue of ~$5.5MN.
• Developed senior stakeholder relationship.
Infosys Limited, USA — Practice Engagement Manager, Data & Analytics Practice- Account and Client Relationship Management (Healthcare, Insurance, LifeSciences) Apr 2022 – Jul 2024
• Managed a $80M yearly portfolio in Data, Analytics, AI, and GenAI for the Healthcare, Insurance, and Life Sciences domains across 66 accounts.
• Spearheaded the design and implementation of GTM strategies for cloud and on-premise data analytics solutions, achieving measurable business outcomes.
• Developed strong partnerships with vendors like Snowflake, Databricks, and AWS to enhance service offerings and client value propositions.
• Conducted strategic workshops showcasing innovations in AI, GenAI, and advanced analytics to C-level stakeholders.
• Directed pre-sales efforts, RFP responses, and proposal development, ensuring alignment with profitability goals.
Key Achievements:
• Exceeded growth targets by 10% through tailored client engagement strategies.
• Modernized shared service models using self-serve and lean methodologies. HCL America, USA — Regional Sr. Account Director- Financial Services Apr 2020 – Aug 2022
• Directed a $30M portfolio in Financial Services and Insurance, overseeing a global team of 300+. Page 3 of 3
• Led sales and delivery of digital transformation initiatives, including cloud adoption, DevSecOps, and omnichannel solutions.
• Orchestrated RFP/RFI responses, framing winning proposals and contract constructs in collaboration with cross-functional teams.
• Streamlined delivery processes, achieving higher ROI and reduced TCO for key clients.
• Introduced innovative frameworks for data analytics, enterprise digital channels, contact center transformation and cybersecurity improvements.
• Enhanced account health and identified growth opportunities through proactive client engagement. Key Achievements:
• Delivered innovative frameworks for contact center modernization and cybersecurity transformation.
• Improved ROI and reduced TCO for key clients through optimized delivery processes. Cognizant Technology Solutions, USA — Engagement Partner & Associate Director Apr 2014 – Oct 2019
• Directed multimillion-dollar transformation engagements in Travel & Hospitality, Banking, and Legal & Compliance domains.
• Directed agile delivery of large-scale IT programs with peak team sizes of 250+, ensuring alignment with business objectives.
• Developed innovative solutions for CXO-level stakeholders, blending traditional and agile delivery models. Key Achievements:
• Delivered award-winning solutions, including a CIO-100 recognized program for innovative technology use.
• Drove adoption of Multispeed IT models for faster and more cost-efficient project delivery. EDUCATION
• Masters Diploma in Business Administration (MDBA), Symbiosis Institute of Management, Pune, India
• Post Graduate Diploma in Advanced Computing (DAC), C-DAC, India
• Certificate in Enterprise Management, IIT Delhi, India
• Bachelor of Engineering, Madhav Institute of Technology and Science, India ADDITIONAL HIGHLIGHTS
• Proven ability to modernize operational processes, introducing AI, RPA and advanced digital tools.
• Adept at engaging with senior leadership and driving organizational growth through strategic initiatives.
• Experience managing global P&L accounts and scaling teams to deliver consistent business value.
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