Project Manager Scrum Master

Name: Saloumeh Jazayeri

Email: **********@*****.***

Mobile: 517-***-****

I'm a Project Manager with 15+ years of professional experience in project management, business analysis, product management, IT implementation, and marketing efforts within tech industries, manufacturing, education, health care, securities, and defense, as well as biotech/pharmaceutical and retail. Expertise in managing budgets, resources, vendors and timelines. Adept at facilitating cross functional teams and promoting collaboration through change management and excellent communications.

Global teams Agile project management Risk management Schedule development Strategy implementation KPI development Business process and gap analysis Market research IT transformation SDLC monitoring Change management Team development

Work Experiences

Company: Dexian DISYS, April 2024 – April 2025

Wells Fargo – MarTech Transformation Support for Adobe Audience Manager (AEP) and Clickstream Product Teams, Delivery & Project Manager

Managed delivery plans and coordination of work for multiple product teams for Audience Management Transformation. Responsible for tracking and communication of risks to various functional groups and leadership teams. Coordinated and managed all activities from inception to delivery of specific functionalities including data delivery with multiple technical teams and vendors. Identified process improvement steps which led to updated documentation and training for internal teams and external stakeholders. Gathered requirements and facilitated design sessions with technical teams. Built out schedules and project plans for pilots, deployments and configuration plans. Supported reporting to various teams on milestones, risks, next steps and impacts of change as product team moved through the natural SDLC lifecycle. Supported change management team with updated product release information. Supported product owners and scrum masters with PI planning and sprint planning sessions.

Company: Grant Thornton LLP, September 2018- January 2024

Association of American Medical Colleges (AAMC) - Current State Assessment with Future State Recommendation & Market Research, Strategic Project Manager

Interviewed AMCAs team members and reviewed existing documentation to analyze current business processes to identify process, people and system gaps and opportunities for modernization. Worked with various teams such as IT and Product to review existing roadmaps and assess improvement opportunities. Documented opportunities for staffing, system modernization and process improvements. Coordinated efforts within teams and leadership to quantify the needs within each team. Conducted market research and vendor interviews to provide the client with a high-level list of capabilities as needed by AMCAS team based on opportunities identified.

Microsoft– Innovative Marketing Business Case Analysis, Strategic Project Manager

Interviewed stakeholders to assess and document current marketing efforts to conduct gap analysis. Developed marketing efforts roadmap for the client with short- and long-term future state activities and goals. Facilitated sessions with stakeholders to understand processes to develop a business case for Halo & CSA Narrative teams.

Microsoft – Adobe MarTech Transformation, Product Owner/Strategic Project Manager

GT account lead and project manager for the Adobe Platform Operations Team within GDC. Direct support to the Director of the POPs team. Responsible for development of all operating process documentation, onboarding, and training of all team members. Project manager for the onboarding of multiple Business Groups to complete the migration from SFMC to Adobe email marketing. Responsible for end to end understanding of Business Group needs such as but not limited to schedule development, requirements gathering, backlog grooming, risk tracking, liaison to the Engineering team and facilitation of weekly meetings and trainings. Responsible for managing the staff and resources on GT team as well as the client team. Managed and coordinated efforts with 3rd party vendors to ensure seamless operations and compliance across teams. Supported development of communication templates, stakeholder communications and schedule of training for the new tool.

Microsoft – Seismic Migration Pilot, Project Manager

GDC support and manager for the Seismic platform migration pilot with two Business Groups and multiple vendors. Development of schedule, tracking of risks and action items and coordination of meetings for various functional groups within the pilot. Developed and communicated the WBS, Risk Register, RACI and Pilot Newsletter on a weekly basis. Supported requirements gathering efforts, reviews, and updates to the documentations. Managed MS Teams, SharePoint site for all project related activities and documentation. Responsible for communication of project status through reporting and meetings with various channels. Supported the Change Management efforts prior to the Go-Live of the pilot with development of surveys, awareness communications and scheduling of end user sessions.

Microsoft – FY22 Sales Skilling, Project Manager

Managed multiple workstream projects including Sales Play training rollout, learning day rollouts and program management of MSX Sales Skilling. Coordinated schedule and meetings with workstream leads with the different projects. Developed Work Back Schedule (WBS) templates for the teams to reduce the amount of administrative work. Tracked action items, risks and progress for the different projects

Greif Inc. – RIPS CPQ Implementation, Project & Change Manager

Managed the enterprise implementation of Greif’s CPQ tool by working closely with business sponsors and leads, multiple vendors and a global cross functional team of stakeholders. Developed and tracked the budget, resource constraints, risks and project issues to review with PMO and leadership. Effectively planned and managed change for all stakeholder groups for all the phases of the project along with the development of all user communications. Supported agile implementation and management of the project with clear definitions and training for the team. Managed project tasks, dependencies, risks and expectations with all involved stakeholders. Provided strategic guidance to leadership for mitigating issues, resource management and future opportunities.

Supported Greif’s senior leadership in identifying their business need for a Pricing Tool by interviewing stakeholders, identifying their business need and documenting functional requirements. Conducted AS-IS assessment of currently used tools and processes in order to develop the To-Be business processes. Identified gaps and process improvement opportunities for the client. Supported development of multiple documentation such as Market Research, Request for Proposal (RFP), Scorecard, Demo Scripts, Business Case, Roadmap, Gap Analysis and Business Requirement Document. Managed client expectation by delivering weekly status reports and regularly communicating schedule changes, client responsibilities and due dates to management. Prioritized work and was able to work independently with a remote client. Proactive to reach out to stakeholders, gather feedback and provide recommendations in order to achieve project objectives.

Greif Inc. – CPQ Solution Business Case, Project Lead

Supported Greif’s senior leadership in identifying their business need for a Pricing Tool by interviewing stakeholders, identifying their business need and documenting functional requirements. Conducted AS-IS assessment of currently used tools and processes in order to develop the To-Be business processes. Identified gaps and process improvement opportunities for the client. Supported development of multiple documentation such as Market Research, Request for Proposal (RFP), Scorecard, Demo Scripts, Business Case, Roadmap, Gap Analysis and Business Requirement Document. Managed client expectation by delivering weekly status reports and regularly communicating schedule changes, client responsibilities and due dates to management. Prioritized work and was able to work independently with a remote client. Proactive to reach out to stakeholders, gather feedback and provide recommendations in order to achieve project objectives.

HUD Ginnie Mae – Program Management Office (PMO), Project Manager

Developed and maintained project schedule to manage scope and resources on the contract. Identified priority of projects and tasks for the team to work on. Developed road maps for client to manage executing tasks properly. Introduced and trained the team on Agile Program Management. Developed backlog and trained team on sprint planning and execution. Responsible for status reporting, prioritization of tasks and conducted QA on all deliverables. Conducted stakeholder interviews, documentation reviews to complete assessment on existing HUD and Ginnie Mae PMO Governance and conducted business process reengineering to identify AS-IS state. Facilitated reviews and identified business process gaps with efficiency recommendations to increase efficiency within PMO.

•Delivered updated project criteria threshold assessment tool for the PMO.

•Delivered updated Change Control guidance documentation.

•Updated Pre-initiation phase documentation for PMO Governance.

Company: Octo Consulting Group, August 2011- September 2018

Department of Education (ED) – Information Technology Services (ITS), Deputy Program Manager

Large scale project management and portfolio analysis. Responsible for staffing and management of the Octo staff for the PIVOT - Oversight project at the Department of Education. Developed Quality Management Plan, Risk Management Plan, and Integrated Project Schedules for the program. Developed manual and online reporting functionalities for Executives to deliver weekly Program Dashboards and Status Reports. Identified performance measures to enable management prioritization within the PIVOT portfolio. Provided overall integrated functional and technical management across all program projects to include managing project schedules, tracking capability implementation, identifying issues/risks and coordinating integration of work within projects. Facilitated Business Process Mapping (BPM) sessions to identify process gaps and improvement steps for the government. Developed templates needed for the various stage gates of the Software Development Life Cycle (SDLC) critical for implementation of various IT systems and application. Developed processes and checklist for the oversight program team to audit and enforce proper management and implementation of projects going through SDLC. Proactive with multiple stakeholders to ensure program risks were identified and mitigated.

Securities Exchange Commission (SEC) – Requirements Center of Excellence (RCoE), Office of Information Technology (OIT), Project Manager & Lead Business Analyst

Managed and led multiple teams and projects with various stakeholders. This leading effort was continuously supported by identifying project related issues and developing solutions to reduce impacts to projects. Lead Business Analyst responsible for training the team and client on best Requirements Management practices. Recommended multiple Business Development strategies which led to additional project funding and contract modifications to provide support to meet the needs of clients. Developed processes and checklists for various stages of the Requirements Management Life Cycle (RMLC) and implemented these templates as Governances within the RCoE. Regularly identified and communicated project risks and mitigation plans, constraints and resource gaps to management in order to plan projects appropriately.

Air National Guard (ANG) – Recruiting Application, Lead Business Analyst & SCRUM Master

Delivered project under CMMI – Level 4 maturity. Aided in the audit process to achieve CMMI-L4 and the certification of L4 for the firm. Led the agile software engineering effort to upgrade ANG’s recruiting application. Direct client support led to multiple contract modifications and with additional funding and a larger team to support immediate needs. Assisted in the development of the project schedule and resource allocation for the program to properly manage tasks within each sprint for developers and analysts. Regularly identified and reported project risks, resource gaps and project constraints to program managers and multiple client stakeholders to increase transparency and introduce identified mitigation plans. Performed SCRUM processes and agile methodologies daily with a team of 6-16. Led and managed multiple projects with the prime contractor to upgrade existing tools and systems to meet executives reporting needs, upgrade the user interface and increase usability. Created weekly status reports and updates via JIRA and Confluence to show progress of development activity and testing of features. Mapped existing business processes in order to identify gaps.

National Institute of health (NIH) – Enterprise Architecture Office, PMO Consultant

Provided direct support to the NIH Enterprise Architect (EA). Responsible for daily status reports for the NIH CTO and Enterprise Architect office. Managed and updated the HTML website for the office of the Architect. Managed the office document repository and conducted maintenance of the project SharePoint sites. Developed weekly OCIO reports of NIH user status by analyzing multiple data sources. Supported as the core project team member of the HSPD12 project initiative at NIH. Planned change management tasks with stakeholders and performed change management activities for the HSPD12 project with multiple cross functional teams. Development of a single report used by multiple institutes and multiple projects critical to the HSPD12 initiative, produced on a weekly basis. Developed communications and user guides for end users for the implementation of HSPD12 initiative across the NIH.

Operational Support, Associate Consultant

Lead the marketing team at Octo throughout the initial 4 years. Responsible for all marketing champagnes, press releases, news items, events and promotional items needed. Developed technical documentations for social media processes, created internal marketing communications, produced graphics for the internal SharePoint sites and created marketing plans for multiple internal projects. Managed vendor relationships and invoices produced for marketing needs. Developed marketing plans and deployed strategies for internal products and services. Assisted the Octo Consulting Operation’s group on multiple efforts during her first year with the firm. Assisted the firms Director of Finance to help with financial reports.

Company: DuPont, June 2008 – January 2009

Fluoropolymers Business, Global Product Manager

Assessed and analyzed existing product processes and identified gaps for the global product team. Identified, tracked and managed all product issues for the global brand with regular reporting to cross functional teams in order to facilitate solution delivery. Assisted in the development of the marketing branding for the Teflon brand and products. Performed audits of multiple warehouses to ensure all standards were met with new guidelines and industry regulations. Developed To-Be processes to identify improvements and reduce waste within warehouses.

Company: Endo Pharmaceuticals, May 2007 – June 2008

Voltaren Gel Launch, Marketing Associate

Assisted Endo’s Vice President, Director, and regional manager of Marketing for Endo Pharma in preparation for the launch of their latest pain management product. Worked directly with vendors and core team to schedule, plan for and acquire all sales/promotional materials. Supported market research team in developing the strategic plan for the launch. Developed sales materials for the annual sales training prior to launch.

Professional Certifications

Project Management Professional (PMP), Scaled Agile Framework (SAFe), Certified Scrum Master (CSM), ITIL Foundation Certified, Governance Risk Compliance Professional (GRCP) Certified, Completed IAG Business Analyst Training, completed CMMI Level 4 Training and Audit, completed continuous leadership and management training of 30hr per year at Grant Thornton LLP.

Education

•Masters in business administration in International Business, focused in Marketing (University of Delaware)

•Bachelors in sciences in Pre-Veterinarian Medicine (Michigan State University)

•Proficient in: Azure Dev Ops, JIRA, Wiki, Microsoft Project, Word, Excel, Power Point, Visio, and SharePoint

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