General Manager Project Management
Resume:
KEITH E. FERGUSON
Seguin, TX *****
************@*****.***
Service-focused General Manager with over 30 years professional experience possessing versatile skills in daily operations, financial administration and oversight, project management, and problem-solving. Collaborative leader with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Exemplifies adaptability to various industries and brings a fresh perspective and strong commitment to quality and success. Proficient in using independent decision-making and sound judgement to positively impact company success.
SKILLS
Process improvement
Financial administration
Budget planning and implementation
Profit and Loss accountability
Cost analysis and savings
Operations oversight
Personnel management
Staff leadership and development
Communication and interpersonal skills
Customer, employee and vendor relations
Networking
Problem solving
Logistics
Supply chain management
Account development
Total quality control and management
WORK HISTORY
General Manager – Central Texas
BearCom, Schertz, TX and Round Rock, TX November 2022 – May 2025
Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Implemented operational strategies and effectively built strong customer and employee relationships.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Managed budget implementations, employee evaluations, and contract details.
Monitored financial performance, set budgets and controlled expenses to provide financial stability.
Provided thoughtful guidance to personnel in navigating and resolving issues in productivity.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
General Manager
Gulf Coast Paper, a Division of Imperial Dade, San Antonio, TX February 2018 – November 2022
Implemented operational strategies and effectively built customer and employee loyalty.
Managed sales and operational budgets, employee reviews, training, schedules, and contract negotiations.
Formulated policies and procedures to streamline operations
Developed and implemented strategies to increase sales and profitability
Managed inventory level goals and objectives to always ensure product availability.
Managed logistics and personnel for shipping and receiving, inventory control and warehouse equipment.
Managed recruitment and training of personnel, establishing clear directives for each position, and mentoring employees for future growth within the company.
Director of South Texas
VoidForm Products, Inc., San Antonio, TX February 2016 – February 2018
Leveraged professional networks and industry knowledge to strengthen client relationships.
Spearheaded innovative approaches to resource allocation and strategic planning.
Managed recruiting, hiring and training team members in maintaining high productivity and meeting performance metrics.
Managed purchasing, sales, marketing and customer account operations.
General Manger – West Texas
Commercial Resource Installation, San Antonio, TX August 2014 – November 2015
Distribution Center Manager
Global Industries, Aurora, CO and Houston, TX March 2000 – August 2014
Operations Manager
BT Office Products International, Denver, CO January 1997-March 2000
Purchasing Manager
SP Richards Company, Denver, CO August 1987-January 1997
Professional Qualifications
creating and implementing policies and procedures, financial administration, staff development, leadership and decision making, priority management, troubleshooting, time management, budget management, quality control, developing and presenting training materials, excellent communication skills, proven interpersonal skills, customer relationships, vendor and employee relations, cost controls, production management, warehousing and distribution, inventory management, dispatch and scheduling, purchasing, planning, shipping and receiving
Education
Master of Business Administration
Los Angeles University, January 2006
Purchasing Certification
University of Denver, January 1996
ISO9000 Certification
BSI, Inc., 1999
Business studies
Community College of Aurora, January 1989
Affiliations
International Facility Managers Association
New Braunfels Chamber of Commerce
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