Operations Manager Fleet Management

A seasoned Fleet/transport

manager with many years of

experiences in the industry. I am a

dynamic, optimistic and ambitious

professional with a proven record of

generating and building

relationships, managing projects

from concept to completion,

designing company strategies and

innovation, and coaching

individuals to success. I am an

adaptable and transformational

leader with an ability to work

independently and developing

opportunities that further establish

organizational goals.

Currently looking for a new and

challenging position, one which will

make best use of my existing skills

and experience while enabling

further personal and professional

development

CONTACT INFORMATION

PHONE: 083*******

EMAIL:************@*****.***

ADDRESS: Shallcross, Durban

PERSONAL INFORMATION

DATE OF BIRTH: 05/04/1965

DRIVERS LICENSE: CODE EB

MARITAL STATUS: MARRIED

DEPENDANTS: 3

RELOCATBLE: YES

NIRANJAN

LILLKANT

EDUCATION

Diploma in road transport management - RAU (1996-1998)

Motor Vehicle Technology – Intec (2006-2008)

Vehicle Fleet Control – Fleet control Services (2003)

Basic Zulu – Intec (2004)

Effective communication – Bytes Technology (2007)

Professional Supervisors Course – RMB Institute (2007)

Management development Programme – SBS (2016-2017)

Matric Pass Shallcross Secondary School 1982

WORK EXPERIENCE

Company: ADN Fleet

01 June 2023 – Present

Position: Operations Manager

KEY DUTIES AND RESPONSIBIITIES:

CRM

Maximizing customer experience

Resolving customer issues

Complying and exceeding all aspects

of contractual obligations

TECHNICAL:

Manage daily activities within the

technical department on a national

level

Ensure control mechanisms are in

place

Optimize and streamline technical

process to create the necessary

efficiencies in the business

Ensure technical activities adhere to

customer SLA as all times

Provide daily, weekly and monthly

reporting on all activities pertaining to

technical

Carry out regular audits of system data

to ensure accuracy of database

OPS ADMIN:

Ensure the department adheres to all

timelines applicable to SLA

Provide necessary reports

Monitor all activities to ensure

processes are adhered to

Business critical processes to be

monitored closely

SUPPLY CHAIN:

Ensure the department adheres to the

business needs and has the correct

portfolio of suppliers on the panel

Assess and audit the supplier

onboarding process and documents

on a quarterly basis

Develop and maintain credible

relationships with all stakeholders

Company: Fidelity Services Group

01 June 2022 – 31 March 2023, (Contract

expired)

Position: Transport/Fleet Manager - KZN

In my role as transport/fleet manager, I was responsible for managing a large, and varied fleet of vehicles driven by the company and client requests. My passion for fleet/transport management and a mutually beneficial customer relationship ensures that I am committed to the organizational success and outstanding service delivery and facilitating the implementation of standardized solutions. My portfolio includes but was not limited to the below:

Keeping abreast with new developments pertaining to the fleet/transport industry

Managing the KZN area and budget

Ensuring customer satisfaction as per SLA

Ensuring timeous delivery and availability of vehicles

Monitoring and following up on down time of vehicles

Attending to accidents and reporting on same

Ensuring that customer is kept abreast of update to legislation

Checking and validating quotes before authorization of all major work

Carry out inspections of vehicles in for panel beating

Carry out vehicle audits

Monthly meetings with customer/suppliers

Monthly visits to branches

Scheduling COF for vehicles

Ensuring all vehicle are licensed timeously

Updating service schedules

Compile and submit monthly MANCO reports

Monthly CPK of fleet

Set up and equip mechanical workshop

Company: Khula Fleet Solutions

22 November 2012 -31 August 2020

Position: Regional Operations Manager

In my role as ROM, I was responsible for managing a large, and varied fleet of vehicles. My portfolio includes but was not limited to the below:

Keeping abreast with new developments pertaining to the fleet/transport industry

Managing the KZN area and budget

Ensuring customer satisfaction as per SLA

Ensuring timeous delivery and availability of vehicles

Monitoring and following up on down time of vehicles

Attending to accidents and reporting on same

Ensuring that customer is kept abreast of update to legislation

Checking and validating quotes before authorization of all major work

Carry out inspections of vehicles in for panel beating

Carry out vehicle audits

Monthly meetings with customer/suppliers

Monthly visits to branches

Scheduling COF for vehicles

Ensuring all vehicle are licensed timeously

Updating service schedules

Compile and submit monthly MANCO reports

Monthly CPK of fleet

Company: Bidvest Bank – Fleet and Asset

Finance/Viamax Fleet Solution

01 August 1995 – 22 November 2012

Position: Senior Admin/Authorization

Controller

In charge of the authorization center in Durban

Ensuring all services/repairs are completed professionally and timeously

Ensuring all quotes are justified

Supplier visits to carry out inspection on major repairs

Checking/signing off supplier invoices for

payment

Scheduling quoted for accident damaged vehicles

Verification and authorization of accident repairs

On 24/7 standby in case of breakdowns/accidents

Supplier meetings to build relationship

Monthly CPK of vehicles

Company: Key Delta

February 1995 – July 1995

Position: Parts Controller

Responsible for delivery vehicles and drivers

Ensuring part delivered on time

Responsible for maintenance and control of vehicles

Ensuring maximum and cost effective utilisation of vehicles

Company: Turners Fleet Maintenance

March 1992 – January 1995

Position: Workshop Controller/Buyer

Booking in of vehicles and allocating technicians

Procurement of spares and sublet services

Planning scheduled maintenance for fleet companies

Ensuring repairs are carried out to customers satisfaction

Invoicing and record keeping

Daily planning meetings

Company: Tanker Services

August 1988 – February 1992

Position: Fleet Controller

In charge of a fleet of trucks and

drivers

Receiving of customer orders and

scheduling delivery

Plan scheduled maintenance for the fleet

Ensure maximum and cost effective utilization of fleet

Dealing with clients

Ensuring COF and licensing are done

on time

Analysis of drivers tachograph to

check driving habits

Carry out site inspection and route

planning

SKILLS

Microsoft Word

Microsoft Powerpoint

Microsoft Excel

Planning & Controlling

IT Management

Advanced interpersonal skills

Fleet management

Transport management

People management

REFERENCES

Khula Fleet Solutions – Mrs R. Naicker – Regional Manager

Cell: 083-***-**** (Current)

Bidvest Bank: Mr. Dries Fourie Regional Operations Manager

Cell: 083-*******

Key Delta: Mr. Malcolm Wood Warehouse Manager

Tel : 031-***-****

Tanker Services: Mr. B. George Operations Manager Tel: 031-***-****

Contact this candidate