Front Desk Patient Care
Resume:
Mariah Wiggins
Lithia, FL
******************@*****.***
Professional Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Work Experience
Insurance Agent
Professional insurance center-Tampa, FL
August 2024 to March 2025
Csr
Lazydays RV-Seffner, FL
April 2024 to August 2024
PCT (Patient Care Technician)
BayCare Health System-Plant City, FL
October 2023 to January 2024
• Enhanced patient satisfaction by providing compassionate and attentive care.
• Reduced stress for patients and families through effective communication and empathetic support.
• Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
• Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Chiropractic Assistant
Riverview Chiropractic Center-Riverview, FL
January 2023 to August 2023
• Enhanced patient satisfaction by providing efficient and friendly assistance at the front desk.
• Streamlined appointment scheduling for improved patient experience and reduced wait times.
• Assisted chiropractors with patient care, ensuring accurate documentation and treatment plans. Preschool Teacher
Creative World School-Fish Hawk, FL
July 2022 to December 2022
• Enhanced student reading skills by implementing engaging literacy activities and utilizing age- appropriate books.
• Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
• Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
Server
IHOP-Riverview, FL
August 2021 to January 2022
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maximized table turnover rate by efficiently managing reservations and seating arrangements.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Head Hostess
Genghis Grill-Brandon, FL
October 2019 to August 2020
• Enhanced customer satisfaction by efficiently managing reservations and accommodating special requests.
• Streamlined the seating process for increased efficiency and reduced wait times for guests.
• Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
• Collaborated with management to develop strategies for improving overall guest experience and increasing repeat business.
Education
Associate of Arts in Nursing
Hillsbrough Community College - Brandon, FL
2025
High school diploma
Sumner High School - Riverview, FL
May 2022
Skills
• Feeding Assistance
• Microsoft Excel
• Specimen Collection
• Windows
• Phone etiquette
• Medical administrative support
• Classroom Organization
• ADL Support
• Cash handling
• Microsoft Office
• Epic
• Microsoft Word
• Typing
• Appointment Scheduling
• Organizational skills
• Patient Observation
• Customer service
• Scheduling
• Sales
• Data entry
• English
• Communication skills
• Vital signs
• Computer skills
• Hospitality
• Telephone Etiquette
• Order Management
Certifications and Licenses
AED Certification
Licensed Nursing Assistant
BLS Certification
First Aid Certification
CPR Certification
Driver's License
Contact this candidate