Restaurant, service and hospitality, banquets and private events
Resume:
CORY ROBINSON
CERTIFICATIONS
Serve Safe Food Protection Manager
Serve Safe Alcohol
BASSET CARD
Serve Safe Allergens
I have 35+ years of experience in the service / hospitality industry. I was born into and raised in my family's restaurants. I have worked every position in the Front and Back of the house. I also have corporate training and experience via an 8 week manager training program with Lone Star Steakhouse as well as a 10 week training program with Brinker International.
WORK HISTORY
March 2015 - Current
Crew Leader and Trip Director Zephyr Route (Private Train Trips), Chicago, IL
I am responsible for staffing the crew front and back of the house according to each trip's requirements.
I work and manage the crew while in route to ensure a memorable experience for our passengers.
I am responsible for creating the menu and beverage selections according to the agreed trip contract.
April 2000 - Current
Catering Associate Mrs Delicious, Lemont, IL
February 2017 - December 2023
Service Tech Convene, 16w Adams St. Chicago,Il. 60525 September 2001 - May 2011
Front of House Manager KLAS Restaurant, Cicero, IL Provide friendly, courteous service to create memorable moments for guests.
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• Deliver catered food and supplies to facility for on-time set-up.
• Foster enjoyable event atmosphere through friendly guest interactions Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
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Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
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Supervised set up of banquet food stations and coordinated service to multiple dining areas.
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Managed day-to-day dining and bar operations as well as all private events
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• Addressed guest concerns and resolved all issues to guests' satisfaction
• Performed cash handling activities and secured daily deposits CONTACT
Lemont, IL 60439
*******@*******.***
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