Sales / Administrative

F. Annette Kearney-Byard

**** *** ******, **** *****, NJ 08753

********@*****.*** 732-***-****

Objective: To join a reputable organization who organically have the aptitude and determination of growing and winning daily, where I may also use my skills as an asset to their business, products and services.

Work Experience:

Gannett/USAT/LocaliQ January 1999 - July 2024

Inside Sales Director January 2023 - July 2024

Classified Sales Director January 2010 - December 2022

Regional Classified Sales Manager August 2008 - January 2010

Recruitment Sales Manager August 2006 - August 2008

Local Classified Sales Center Manager March 2006 - August 2006

Asst. Local Classified Sales Manager May 2002-March 2006

Classified Customer Service Supervisor January 2000-May 2002

Classified Customer Service Rep July 1999-January 2000

Classified Sales Executive January 1999-July 1999

Goodson Newspapers May 1984–December 1998

Classified Supervisor

Classified Sales Advisor

Legal Notices Clerk

Production/Layout Typesetter

Throughout my career with Goodson and Gannett, I held various positions within the organizations which led to successful production, sales and marketing of publications and digital platforms. My leadership positions were responsible to ensure my teams were fully equipped, trained and implementing best practices to secure business relationships and sales (orders/revenue) for the company daily.

●At the peak, my team consisted of 120 team members nationwide

Sales, Obituaries, Legal Notices, Admin Support

●Budgetary decisions, Forecasts, Targets

●Develop and lead Sales team

Print, SEM, SEO, and Social Media to small and mid sized businesses

●Interviewing, Hiring, Training and Development of sales center team members

Seek and hire the most qualified candidates

Training

Establish and track individual and team targets/goals

Key Performance Indicators (KPIs)

Coaching Plans, as needed

Performance Improvement Plans (PIPs), if needed

Create sales spiff to help push team for additional contacts for sales

Motivate, Celebrate All, Strengthen and Improve

Evolve our offerings and approach with the times

●B2B + transactional private party sales

Warm and cold calling potential clients

CRM - Salesforce

●Funeral Directors and Government Clerks

Coordinated with New Jersey Funeral Directors’ Associations

■Evolving obituary notice placements

■CEU information

■NJ State Directors convention - Vendor

Computer Skills::

●Microsoft Office: Outlook, Word, Excel, PowerPoint; Teams; Zoom; Docu-sign; PDFs; Salesforce; Dayforce; Kronos; Genesys; Atex; Mactive/Adbase; AdPoint; Ranger, Avaya, RingDNA/Revenue.io

Achievements:

●Consistently achieved/exceeded sales goals annually as individual contributor; then as a Leader prior to 2022. (2022-2024 transitional/major reorg of account segmentations & assignments)

●Hired, trained and developed many for the various positions within sales center including Sales Advisors, Legal Clerks, Obituary Advisors, Customer Care Agents and Managers

with a lower churn rate than most departments in org. Many remain with longevity; several also were promoted throughout the organization.

●Unsung Hero Awards + Excellence Awards 2008-2017 (both Individual and Team) Employee of the Year (2010, 2015)

●Evolution Adaption

●Respected by internal and external partners and customers.

Collaborated and worked with all departments for existing and new opportunities/challenges to ensure positive results

References:

●Available upon request

Contact this candidate