F. Annette Kearney-Byard
**** *** ******, **** *****, NJ 08753
********@*****.*** 732-***-****
Objective: To join a reputable organization who organically have the aptitude and determination of growing and winning daily, where I may also use my skills as an asset to their business, products and services.
Work Experience:
Gannett/USAT/LocaliQ January 1999 - July 2024
Inside Sales Director January 2023 - July 2024
Classified Sales Director January 2010 - December 2022
Regional Classified Sales Manager August 2008 - January 2010
Recruitment Sales Manager August 2006 - August 2008
Local Classified Sales Center Manager March 2006 - August 2006
Asst. Local Classified Sales Manager May 2002-March 2006
Classified Customer Service Supervisor January 2000-May 2002
Classified Customer Service Rep July 1999-January 2000
Classified Sales Executive January 1999-July 1999
Goodson Newspapers May 1984–December 1998
Classified Supervisor
Classified Sales Advisor
Legal Notices Clerk
Production/Layout Typesetter
Throughout my career with Goodson and Gannett, I held various positions within the organizations which led to successful production, sales and marketing of publications and digital platforms. My leadership positions were responsible to ensure my teams were fully equipped, trained and implementing best practices to secure business relationships and sales (orders/revenue) for the company daily.
●At the peak, my team consisted of 120 team members nationwide
Sales, Obituaries, Legal Notices, Admin Support
●Budgetary decisions, Forecasts, Targets
●Develop and lead Sales team
Print, SEM, SEO, and Social Media to small and mid sized businesses
●Interviewing, Hiring, Training and Development of sales center team members
Seek and hire the most qualified candidates
Training
Establish and track individual and team targets/goals
Key Performance Indicators (KPIs)
Coaching Plans, as needed
Performance Improvement Plans (PIPs), if needed
Create sales spiff to help push team for additional contacts for sales
Motivate, Celebrate All, Strengthen and Improve
Evolve our offerings and approach with the times
●B2B + transactional private party sales
Warm and cold calling potential clients
CRM - Salesforce
●Funeral Directors and Government Clerks
Coordinated with New Jersey Funeral Directors’ Associations
■Evolving obituary notice placements
■CEU information
■NJ State Directors convention - Vendor
Computer Skills::
●Microsoft Office: Outlook, Word, Excel, PowerPoint; Teams; Zoom; Docu-sign; PDFs; Salesforce; Dayforce; Kronos; Genesys; Atex; Mactive/Adbase; AdPoint; Ranger, Avaya, RingDNA/Revenue.io
Achievements:
●Consistently achieved/exceeded sales goals annually as individual contributor; then as a Leader prior to 2022. (2022-2024 transitional/major reorg of account segmentations & assignments)
●Hired, trained and developed many for the various positions within sales center including Sales Advisors, Legal Clerks, Obituary Advisors, Customer Care Agents and Managers
with a lower churn rate than most departments in org. Many remain with longevity; several also were promoted throughout the organization.
●Unsung Hero Awards + Excellence Awards 2008-2017 (both Individual and Team) Employee of the Year (2010, 2015)
●Evolution Adaption
●Respected by internal and external partners and customers.
Collaborated and worked with all departments for existing and new opportunities/challenges to ensure positive results
References:
●Available upon request