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Front Desk Customer Care

Location:
Harare, Zimbabwe
Salary:
minimum 500 USD
Posted:
May 15, 2025

Contact this candidate

Resume:

Contact Address

**** ******** ****

Harare

Cell: +263***-******/078******* (whatsapp)

Email: *********@*****.***/******@*****.**.**

YEUKAI (nee KUNAKA) PHIRI

CAREER PROFILE

I believe in team work. Able to work under pressure, with minimum supervision. Mature and very responsible, time conscious and takes instructions clearly.

PERSONAL DETAILS

Date of birth 10 April 1976

Place of Birth Harare – Mufakose Maternity Clinic

Sex Female

Marital Status Married

I.D. No. 05 -065430 B 05

Languages Shona and English

Nationality Zimbabwean

ACADEMIC QUALIFICATIONS

Ordinary Level : 1993 and 1994

School Attended : Murembe Secondary School, Bindura

Qualifications : 6 O’ Level passes including English, Mathematics

And General Science.

PROFESSIONAL QUALIFICATIONS: Executive Secretarial Full Course

College Attended : Ranche House College, Rotten Row, Harare

Year Attended : May 1998 to August 1999

Subjects Pitman Symbol/Grade

English for Business Communication Level 3 1st Class Pass

Office Procedures and Administration Level 3 1st Class Pass

Business Accounting Level 3 1st Class Pass

Business studies Level 2 Pass

Shorthand Speed 60 WPM Pass

Typing Speed 50 WPM Pass

Short courses attended

Name of the course Institution Dates Attended

1. Competence Development Management 29-30 June 2005

Programme for Executive Assistants Consultants

2. Minute Secretaries Speciss College 22-23 May 2006

3. Customer Experience Management MAZ Business Institute 22 Sep 2023

4. Corporate Grooming and Etiquette Institute of Directors Zim. 20 October 2023

5. Basic Occupational First Aid

Computer knowledge

Ms Word Advanced

Ms Excel Advanced

Ms PowerPoint Intermediate

E-mail and Internet

WORKING EXPERIENCE

Current Employer Scientific and Industrial Research and

Development Centre (SIRDC)

Position Secretary reporting to PEI Director

Period 1st February 2013 to July 2022

Position Secretary reporting to ECI Director

Period July 2022 to present

Duties and Responsibilities

Answering and making call for the Department

Screening and receiving visitors

Typing all correspondence memorandums, letters,

Photocopying and scanning documents as required

Takes, types minutes and distribute accordingly

Filing all correspondences for future retrieval

Organise trainings and workshops for the Institute including receipting, booking venue, food and refreshments

Prepare Travel arrangements and assist in processing Travel Allowances

Serves teas in management meeting

Any Other duties as assigned by the Director, ECI

Previous Employers (1)

Forestry Research Centre; Highlands, Harare

Position : Receptionist/Typist

Period : January 2001 to November 2003

Previous Employers (2)

Zimbabwe Phosphate Industries (ZIMPHOS); Msasa; Harare

Position (1) : Stationery Administration/Typist

Period : December 2003 to December 2004

Position (2) : Confidential Secretary

Period : December 2005 to November 2008

HOBBIES

Reading news papers, magazines

listening to music

watching movies

REFEREES

Mr E. Chirere

Principal Research Scientist

TEL: 086-********

Cell: 077*-***-***

Ms E. Tiyenga

P.A to the Finance and Administration Executive

Tel: 086-*********

Cell: 071*-***-***



Contact this candidate