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Human Resources Operations Manager

Location:
Johannesburg, Gauteng, South Africa
Posted:
May 15, 2025

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Resume:

CURRICULUM VITAE OF GIDEON MANAMELA

A. PERSONAL DETAILS

Surname : Manamela

Names : Matlou, Gideon, Thabo

Contact Numbers : +27-73-439-**** or +27-72-761-****

Residential Address : Johannesburg, Gauteng Province

E-mail Address : **************@*****.***

Nationality : South African

Languages : Afrikaans, English, Northern Sotho, Xhosa & Zulu

Driver's License : Code 10 or EC1

B. EDUCATIONAL DETAILS

Qualification

Institution

Duration

Status

B. Psychology-Registered Counsellor

(BA Honours Degree)

Central University of Technology, Free State

2003 to 2004

Completed

Registered Psycho-Technician (Psychometric Assessment Training)

Health Professions Council of South Africa (HPCSA)

June 1999 to 2000

Completed

B.Tech -HRM

(Bachelor of Technology in Human Resources Management)

Peninsula Technikon

February1998 to December 1998

Completed

Post Graduate Diploma in Human Resources Management

Peninsula Technikon

February 1997 to December1997

Completed

BA Degree in Psychology and Political Studies

(Bachelor of Arts Degree)

University of the Western Cape

1994 to 1996

Completed

Matric

Senior Certificate

Pax High School

1993

Completed

C. COMPUTER SKILLS AND HR OPERATING SYSTEMS

1. MS-Word 5. SAP Payroll System

2. MS-Excel 6. Oracle System

3. Internet and Microsoft Outlook 7.Aurora Resource Link (ARL)

4. Microsoft PowerPoint 8. Peoplesoft Payroll and HR Systems

D. WORK EXPERIENCE

Company : Merchants SA (t/a Comcast)

Position : Human Resources Consultant (HR Generalist)

Duration : January 2023 to current

Locations : Gauteng Province (Parktown)

Main Purpose: To Provide overall Human Resources (HR) generalist functions that support business to achieve organizational strategy and goals. To implement Employee Relations (ER) interventions that support operational line managers to achieve sound ER outcomes. To serve as the Employee champion on all HR functional areas.

Key Performance Areas / Duties

Recruitment and Selection: Conduct Job Requisitions and Advertise positions, Response Handling of applications, Conduct pre-employment assessments, Set up and participate in Interviews, and Conduct Job Offers.

Payroll Queries and Employee Benefits: Attend to pay queries, Salary adjustments and changes. Assist all employees on company benefits offerings.

New Employee Induction: Conduct New employee Induction and orientation.

Learning and Development: Book training of New employees with the Learning and Development Academy. Facilitate Ad Hoc Training as per business needs.

Overall HR Consulting: Assist first Line Managers (i.e. Team Leaders), Operational Managers and Call Centre Managers with overall HR matters.

Industrial or Employee Relations: Be the first line of contact for all IR matters. Arrange internal Disciplinary hearings and appeals. Attend to CCMA matters (Conciliations and Arbitrations). Facilitate ad doc IR training to all line Managers as and when required.

Performance Management: Support Line Managers by sitting in on all performance management related activities: Contracting, Performance Discussions and Performance Appraisals

Exit Management: Advise and supply terminations process, conduct exit interviews and trend analysis, Attrition Statistics.

Company : Self Employed (Freelance work in Human Resources)

Position : Freelance HR Consultant (Part-Time)

Duration : July 2020 to December 2022

Location : Gauteng Province

Main Purpose: Provided holistic Human Resources Business Partnering consultancy work based on clients’ needs, unique work dynamics and provide facilitation expertise where the need arise.

Key Performance Areas / Duties

Disciplinary Hearing/ Enquiries Services

Employee Relations Training

Performance Management Consulting:

Recruitment and Selection Consulting:

Employment Equity Consulting, Target Setting and Reporting:

HR Audits Services

Company : Momentum Metropolitan Holdings (MMH)

Position : Senior Human Capital Business Partner

Division/ Business Unit : Alternative Distribution Channel and Brokers

Duration : May 2019 to June 2020

Location/s : Gauteng Province (Kempton Park and Midrand)

Main Purpose: Provided overall Human Capital Business Partnering solutions to the Alternative Distribution Channel division and; Implementation of holistic Human Capital (HC) solutions that empower business to achieve its objectives

Key Performance Areas / Duties

Recruitment and Selection

Payroll and Employee Benefits

Industrial or Employee Relations

Performance Management

Organizational Development and Culture

Advise and supply termination process

Company : Momentum Metropolitan Holdings (MMH)

Position : Provincial Head-Human Capital (Regional HR Manager)

Division/ Business Unit : Met Retail-Limpopo and Mpumalanga Region

Duration : August 2018 to April 2019

Location/s : Limpopo Province-Polokwane Office (Supporting all Regional Branches) and Mpumalanga Province- Nelspruit Office (Supporting Mbombela Region)

Main Purpose: Partnered with Business Leaders and Human Capital Executive to develop and oversee the implementation of holistic HC Solutions that empower business to achieve its objectives

Key Performance Areas / Duties

Develop and manage the implementation of Human Capital (HC) solutions that enable the achievement of business goals and objectives.

Assess the effectiveness and impact of HC solutions

Engage with clients in a client centric manner

Effectively lead the team of Human Capital professionals

Manage budget and implement sound financial controls

Overall responsible for the implementation of all Human Capital practices and adherence to the processes with the Regions

Company : Bhekiguru Labour Law and HR Consultants

Position : Freelance HR Consultant

Duration : September 2017 to July 2018

Location : Gauteng Province

Main Purpose: Provided overall Human Resources Generalist consultancy work and conduct facilitation on allocated projects. (Freelance project-based assignments)

Key Performance Areas/ Duties

Recruitment and Selection

Performance Management consultation

Employee/ Industrial Relations

Organizational Development/ Effectiveness

Succession Planning and Leadership development

Company : Liberty Group Limited

Position : Resource Management and Development Manager

Division/ Business Unit : Emerging Consumer Market (ECM)

Duration : December 2016 to July 2017

Location : Gauteng Province-Braamfontein Head Office (Supporting all Provincial Offices Nationally)

Main Purpose: Responsible for developing training strategies, policies and programs aligned to the business goals and initiatives across the Sales and Distribution Division.

Key Performance Areas/ Duties

Developing talent acquisition on-boarding processes and bespoke training programs.

Supporting sales goals and objectives that works towards the strategic direction of the organization

Reviewing and re-engineering existing recruitment processes, rules and requirements

Identifying alternative engagement for training distribution model and getting results through working with other stakeholders

Institutionalizing best practices through benchmarking and scanning environment

Identifying corrective skilling tools (training, coaching etc for skills deficiency issues) and / or behavioural issues remedies by engaging all key stakeholders

Overseeing the standardization of sales training programs, communications and service literature to ensure a consistent customer experience

Company : Tsogosun t/a MONTECASINO

Position : Human Resources Consultant

Duration : 15 April 2013 to 14 December 2016

Location : Gauteng Province-Fourways Office

Main Purpose: To Oversee the overall HR Function in accordance with practices, policies and procedures.

Key Performance Areas/ Duties

Recruitment and Selection

IR issues and HR Issues

HR Reporting

Employee Wellness

Performance Management

Co-ordinate HR team activities and events

Organisational Development

Administration of HR processes

Company : Old Mutual SA

Position : Human Resources Consultant

Division/ Business Unit : Retail Mass Market-Limpopo Region

Duration : 01 June 2007 to 12 April 2013

Location : Limpopo Province- Polokwane Provincial Office

:(Supporting the regional offices across the province)

Main Purpose: Provided overall Human Resources Generalist consulting to Line Managers and serve as part of the Provincial Management Executive Committee.

Key Performance Areas / Duties

Manpower planning and retention for the province

Support Line Managers to grow productivity at provincial and branch level

Recruitment and Selection

Change Management

Employment Equity consultation and planning.

Talent Management and Succession Planning

Leadership Development

Industrial Relations.

Performance Management

HR Audits

Company : ABSA Bank

Position : Talent Sourcing and Selection Consultant

Division/ Business Unit : Retail and Private Banking-Limpopo Region

Duration : October 2005 to May 2007

Location : Limpopo Province-Polokwane Office

: Supporting all regional offices across the province

Main Purpose: To Assisted and advised Business Partners to plan, attract, recruit, select and place the right person into the organization.

Key Performance Areas / Duties

Planning for vacancies, Sourcing and Short-listing

Competency based interview (CBI)

Psychometric assessments

Bona fide or Risk assessment

Proposal or Offer stage and Hiring of candidate .

Planning of training (On-boarding, Orientation and Induction)

E. REFERENCES.

Referee or Contact person : Bheki Mavundla

Company : Bhekiguru Labour Law and HR Consultants

Position : Managing Director

Contact Details : 083-***-****

Email Address : *****@*********.**.** or ****@*********.**.**

Referee or Contact person : Doreen Tsokodibane

Company : Liberty Life Holdings

Position : Divisional Director (ECM Sales Support and Strategy)

Contact Details : 011-***-**** or 078-***-****

Email Address : ********.***********@*******.**.**

Referee or Contact Person : Lyn Muzondo

Company : Momentum Metropolitan Holdings

Position : Human Capital Executive

Contact Details : 076-***-****

Email Address : ***.*******@************.**.**



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