Customer Service Call Center
Resume:
Theresa Smee
Carlisle, Pa *****
Objective: To obtain employment with a company. I would like to be able to use the skills I already have and learn new skills to achieve success.
Skills &
Abilities: I have experience in Customer service. Working in an office environment, computer skills. I work well both independently and in a group setting. Great with problem solving and accomplishing job requirements.
Experience:
Springs Connect Call Center
03/2018 – 05/2025
Duties: Calling previous customers to set up appointments for sales team of home improvement companies.
Theodore Productions
05/2014 – 02/2018
Duties: Answering phone, filing, processing orders, updating database, and ordering supplies.
I interviewed applicants, training employees, also talked to customers and sponsors helped them with any needs or issues. Made sure the office was neat and organized.
Acquest Hearing Center
4/2010 – 3/2014
Duties: Setting up appointments for patients. Processing orders when they came in. Sending in insurance claims. Keeping the database up to date and patient charts. Sending out mass mailings.
Beltone Hearing Center
10/2005 – 2/2010
Duties: Setting up appointments for patients. Processing orders when they came in. Sending in insurance claims. Keeping the database up to date and patient charts. Sending out mass mailings.
Education: Harrisburg Area Community College
2002 – 2003
Certificate in computer programs for office environment
Cumberland Valley High
1999 – 2000
High School Diploma
Contact this candidate