Project Management Digital Transformation
Resume:
Rezwana Khan
Anna, TX *****
+1-972-***-**** - **********@*****.***
https://linkedin.com/in/rezwanakhan
Professional Summary
Experienced IT leader with a dynamic approach, offering over a decade of expertise in effectively managing and leading high-performing IT teams. Delivering innovative solutions, strategic planning, and project management skills have consistently driven successful digital transformation initiatives. Aligning technology with business objectives has consistently achieved operational excellence and gained a competitive advantage for organizations.
Skills
Operational Efficiency Oversight
Quality Control Management
IT Strategy & Planning
Digital Transformation
Team Leadership & Development
Business Continuity Planning
Staff Management
Cross-Functional Team Collaboration
Project Management
Expense Monitoring
Vendor Relationship Management
Risk Mitigation Strategies
Client relationships
Strategic Account Oversight
Work History
09/2018 to Current
IT Consultant
Dreamerzlab LLC – USA
Contributed to project cost estimates and budgets based on assessment of client needs
Led project teams in the successful completion of complex IT projects, ensuring timely delivery within budget constraints
RFQ, RFP preparation and coordination with team
Managing tender or bidding process for the company
Developed clear specifications for project plans using customer requirements. Customer management for their software service solution.
Evaluated project requirements and specifications and developed software applications that surpassed client expectations
Documented software development methodologies in technical manuals to be used by IT personnel in future projects
Transformed IT service delivery, adopting agile methodologies to increase responsiveness and accelerate project completion rates
Discussed project progress with customers, collected feedback on different stages and directly addressed concerns
Consulted with engineering team members to determine system loads and develop improvement plans
Streamlined workflow processes, enabling more efficient use of resources and reducing overall project timelines
11/2018 to 12/2024
01/2014 to 06/2018
Managing Director
Star Computer Systems Limited (SCSL) – Dhaka, Bangladesh
Working on enterprise application solution, development & implementation, high skilled tech resource development, managed service and cyber security
Implemented CMMi Level3 for appraisal and ISO 27001 certification. Worked on process improvement of software development and services process and methodology.
Lead a team of 65+ IT professionals in delivering enterprise-level IT services and solutions. Extensive experiences on cross functional departmental ativities.
Spearheaded the implementation of a company-wide digital transformation strategy, resulting in a 30% increase in operational efficiency
Managed an annual IT budget of $10 million, ensuring cost-effective allocation of resources
Collaborated with C-suite executives to align IT initiatives with business objectives
Implemented robust cybersecurity measures, reducing security incidents by 40%
Trained and guided team members to maintain high productivity and performance metrics
Oversaw operations and provided corrective feedback to achieve daily and long-term goals
Optimized resource allocation for improved efficiency and profitability across all departments
Oversaw complex negotiations with suppliers/vendors for favorable contract terms that led to cost savings
Consultant, Business Process Analyst
Gas Transmission Company Ltd. (A Company of Petro Bangla) – Dhaka, Bangladesh
Company Overview: Consultant, Business Process Analyst for ERP/EAM Project funded by The World Bank
Identifying total business process and business process reengineering of GTCL for ERP/EAM
This project is under Bakhrabad-Shiddhirganj (BS) Project of GTCL funded by World Bank
Business process Re-Engineering (BPRE) & Improvement for mapping requirements and data management of ERP/EAM as per department/ divisions process
Mapping Business Process of GTCL with ERP/EAM modules with details functionality and data mapping
Reviewing current systems implemented or running in GTCL for interfacing with ERP/EAM
Preparing overall ERP/EAM business process module wise and detail functionality (module wise)
Evaluating vendorsʼ technical proposal (ERP/EAM Section) for selecting appropriate provider for implementing successfully of ERP/EAM for GTCL
Monitor and finalize SAP (for ERP/EAM project) from client side till implementation and Go Live
Consultant, Business Process Analyst for ERP/EAM Project funded by The World Bank
Worked on SAP, Excel and Microsoft Suite to give services for the business objectives of the client and stakeholders.
08/2011 to 10/2013
ICT Expert & Lead ICT Specialist
Verulam Associates Ltd. – Netherton, United Kingdom
Lead the ICT team and support BARD, RDA and NILG in reviewing ITC needs and developing their ICT systems
Re-assess ICT needs to ensure solutions proposed meet the needs of each institute
Support BARD, RDA and NILG with technical specifications for the procurement of all computers, LAN and installation demands
Ensure implementation of network infrastructure of BARD, RDA & NILG and provide necessary advice and support for maintenance
Lead the ICT team in all other activities building the capacity of staff from NILG, RDA and BARD in the operation, maintenance effective use of the ICT systems installed
Plan and deliver training in ICT as required
08/2010 to 03/2011
National Consultant (Database System)
Child Labour Unit, Ministry of Labour & Employment – Dhaka, Bangladesh
Providing Consultancy Services for the Development of Child Labour Monitoring System and Website for Child Labour for 'Enhancing the Capacity of the Child Labour Unit of the Ministry of Labour and Employment'
09/2004 to 12/2010
IT Project Manager
Datasoft Systems Bangladesh Limited – Dhaka, Bangladesh
Managed multiple IT projects simultaneously, ensuring timely delivery and adherence to budget constraints
Implemented an enterprise resource planning (ERP) system, streamlining business processes and improving data accuracy
Conducted risk assessments and developed mitigation strategies to minimize project risks
Facilitated cross-functional team collaboration to achieve project milestones and objectives
Provided regular project status updates to senior management and stakeholders
Managed cross-functional teams to ensure efficient allocation of resources and successful project completion
Mentored junior staff in best practices for IT project management, fostering a culture of continuous improvement within the team
Led system integration efforts, working closely with vendors and internal teams to ensure seamless transitions
Met project deadlines without sacrificing build quality or workplace safety
Managed various IT projects to meet deadlines and customer requirements
Led and managed staff of 45 team members engaged in administering complex IT infrastructure
Education
01/2013
Advanced Management Program
The University of Hong Kong
01/2007
Masters in Software Systems: Software Systems
University of British Columbia - Canada
01/2004
Bachelor of Computer Science
North South University (NSU)
Certifications
Certified Six Sigma Black Belt, 2016
Australia Awards Fellowship titled 'Empowering Women through Entrepreneurship and Business Innovation in Bangladesh, Nepal and Sri-Lanka', 2017
Analyzing Labor Market Dynamics in Bangladesh from Skill Development Perspective, 2016-2017
Training
SAP Material Management (MM) & Sales, Distribution & CRM (SD CRM), 2016-2017
Six Sigma Black Belt Certification Training, 2016
Training on Intercultural Negotiation & Communication, 2015
ICMMi (Introduction to CMMi for Development) training for ATM preparation, 2015
Training on Trade Fair Participation, 2014
Knowledge Sharing Session on Project Management and CMMI, 2012
Training on International Certificate in 'ICT Export Management', 2008
The Project Management Certification Program (40 hours long certificate training), 2005
Languages
English
Full Professional
Bengali
Native or Bilingual
Hindi
Professional Working
Spanish
Limited Working
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