Administrative Support Assistant
Resume:
Famiyesin Oluwarotimi Daniel
Lagos, Nigeria
***************@*****.***
LinkedIn: linkedin.com/in/daniel-famiyesin
Professional Summary
Experienced and versatile Operations and Administrative Manager with over four years of progressive experience in the fintech, telecom, logistics, and energy sectors. Demonstrated ability to manage complex operational processes, streamline procurement and invoicing, coordinate logistics for fuel distribution, and ensure regulatory compliance. Skilled in managing vendor and partner relations, leading cross-functional teams, and overseeing infrastructure support for leading industry players including IHS Towers, ATC, Huawei, IPT PowerTech, and Bluechip Technologies etc. Passionate about efficiency, reliability, and sustainable business growth.
Professional Experience
Telseve Nigeria Limited – Lagos
Operations Manager / Business Growth Executive
Energy & Telecom Sector Dec 2022 – Present
• Spearhead daily operations across over 500 telecom and energy site locations, ensuring smooth field execution and adherence to service-level agreements.
• Manage procurement cycles end-to-end, including vendor selection, contract negotiation, P.O. issuance, invoice processing, and budget reconciliation.
• Direct PMS, AGO (diesel) distribution operations to remote telecom towers, coordinating logistics teams, fleet scheduling, fuel supply chain, and environmental safety compliance.
• Foster collaborative relationships with top-tier infrastructure clients such as IHS, ATC, Huawei, IPT PowerTech, and Bluechip Technologies to support tower maintenance and upgrades.
• Lead inventory control initiatives, reducing material waste and supply deficits through predictive planning and digital tracking tools.
• Implemented a reporting system to provide real-time performance analytics, decreasing operational errors and improving management decision-making.
• Mentor and supervise a cross-functional team of logistics officers, field engineers, and administrative support staff.
Karrabo Financial Solutions Ltd – Lagos
Head of Operations / Team Lead – E-Payment Systems Fintech Sector Jun 2022 – Nov 2022
• Directed day-to-day payment infrastructure management across multiple channels including POS terminals and e-wallet platforms.
• Managed strategic relationships with banks and third-party providers to ensure seamless settlement, reconciliation, and reporting.
• Oversaw risk assessment and regulatory compliance, ensuring adherence to Central Bank of Nigeria (CBN) operational standards.
• Developed merchant onboarding and terminal deployment protocols that improved customer retention and satisfaction.
• Handled escalated support issues, deploying technical teams and remote diagnostics to ensure maximum terminal uptime.
Team Lead – POS & E-Payment Systems
Mar 2022 – Jun 2022
• Supervised a support unit managing over 1000 active merchant terminals, ensuring accurate transaction processing and variance tracking.
• Introduced reconciliation and settlement processes that reduced dispute resolution timelines by 40%.
• Provided operational insights for system upgrades, improving transaction throughput and error handling mechanisms.
Technical Support & Client Services Officer
2021 – Mar 2022
• Delivered merchant support for hardware deployment, software configuration, and system troubleshooting across Lagos and nearby states.
• Trained new clients on the usage and maintenance of POS terminals, ensuring minimal dependency on support services.
• Liaised between field technicians and product development teams to identify and address recurring issues.
Boxx Logistics & Autos Ltd – Lagos
HR & Administrative Assistant 2020 – 2021
• Supported end-to-end recruitment processes, from candidate sourcing and interview coordination to employee onboarding.
• Maintained HR documentation, payroll entries, and internal communications.
• Contributed to organizational planning through inventory control, resource scheduling, and office supply management.
Boldsail Logistics Services Ltd – Lagos
Fleet & Procurement Officer 2019 – 2020
• Managed procurement and vendor sourcing for automotive parts, fuel supplies, and maintenance services.
• Scheduled and monitored vehicle routes, driver performance, and delivery milestones across multiple locations.
• Negotiated pricing contracts, monitored P.O. execution, and implemented cost-saving strategies that improved delivery timelines and budget adherence. Education
Adekunle Ajasin University (AAUA), Ondo State
Bachelor of Arts in English Language Education (B.A. Ed.) Certifications & Awards
• Human Resource Management – UK HR Institute (2020)
• Chartered Institute of Personnel Management (CIPM), Intermediate II – In Progress
(2025)
• Vice-President – Western Students, Niger Delta Student Union (2020)
• Sustainable Development Goals (SDG) Awareness Facilitator – NYSC, Ibadan North- East (2020)
Interests
Operations Strategy Business Optimization Technical Troubleshooting Reading Public Speaking Logistics Planning
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