Logistics Analyst Supply Chain

**** ******, ******, **, ***** • ***********@*****.*** • 469-***-****

MIMI CARAWAY

Logistics Analyst

PROFESSIONAL SUMMARY

Logistics Analyst with over 15 years of extensive expertise in operations management, logistics, and supply chain. Skilled in optimizing international shipments, negotiating freight rates, and enhancing efficiency through strategic partnerships and meticulous documentation. Committed to driving operational excellence and customer satisfaction through innovative solutions and collaboration.

EMPLOYMENT HISTORY

LOGISTICS SUPERVISORJun 2021 - Present

Infosys

Optimize international shipments, securing cost savings and enhancing efficiency.

Negotiate ocean and air freight rates, achieving significant cost reductions and improving budget control.

Coordinate with freight forwarders for timely load bookings, ensuring seamless operations.

Streamline returns processing via SAP, improving workflow and operational effectiveness.

Enhance reverse logistics, boosting order accuracy and customer satisfaction.

Analyzed shipping data to identify trends, leading to optimized routing strategies and noticeable reductions in delivery times.

Implemented a new tracking system that improved shipment visibility, resulting in enhanced customer communication and satisfaction.

Fostered partnerships with suppliers to streamline inventory management, achieving substantial improvements in stock turnover rates.

Promoted a team-oriented culture by mentoring staff in logistics best practices, enhancing team performance and morale.

Analyzed shipping patterns to implement optimized routing, resulting in reduced delivery times and enhanced customer satisfaction.

LOGISTICS SPECIALIST Nov 2013 - Dec 2020

Hyundai Merchant Marine

Provide support to field offices for ocean carrier rate/contract pricing as well as carrier options and selection

Performed express/telex releases for customers as requested

Performed bill of lading audits per vessel/voyage with a high focus on quality and accuracy of documents issued

Track and trace shipments, researching and resolving any issues regarding billing or shipping discrepancies, communicate timely correspondence back to both customers and vendors

Act as a liaison with Custom Brokers and agents, along with Ocean Terminal Operators

Monitored open orders and created letters of credit for interaction with banking establishments and as requested by the client on a weekly basis

Created arrival logs for East Coast and West Coast shipments. Revised comments of customs and release progress reports of shipments

Implemented bank guarantees in place of the original bill of lading

Booking and scheduling shipment according to customers' preference

TRUCKING FLEET MANAGERJan 2010 - Sep 2013

TeletracDallas, TX

Plan all loads and schedule all drivers

Contacted delinquent customers via phone or email to secure payment

Scheduled preventative fleet maintenance

Tracked fleet movements and made efficiency recommendations

Evaluated drivers and performed background checks, monitored fuel expenses and implemented cost-saving measures, leading to noticeable reductions in overall fleet operating costs.

Fostered a culture of safety by ensuring compliance with regulations, resulting in a safer work environment for all drivers.

Prepared comprehensive financial and fleet maintenance reports, facilitating informed decision-making and strategic planning.

EDUCATION

BSBA SUPPLY CHAIN MANAGEMENT

Colorado Technical University-Colorado Springs

SKILLS

SAP, Documentation, Export, Import, Shipping, Supply Chain, Fleet Management, Customer Service, Process Improvement, Team Leadership, Operations Management.

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