Gig driver

Carrie Scott

Metropolis, IL

Professional Summary

• Accomplished delivery driver with 4+ years of experience in gig work, route driving, and catering order pickup and delivery.

• Proven track record of consistently meeting and exceeding expectations.

• Possesses a strong background in customer service

• Dedicated to company and customers.

• Ability to multitask.

• Currently employed in multiple roles.

Authorized to work in the US for any employer

Work Experience

Amazon Flex Delivery Driver

Amazon Flex-Paducah, KY

September 2024 to Present

• Package delivery

• Route driver

• Gig work

• Delivered packages and goods to customers in a timely and efficient manner

• Ensured the safe handling and transportation of fragile or perishable items

• Provided excellent customer service by addressing inquiries and concerns promptly and professionally

• Resolved delivery issues or discrepancies in a timely manner to ensure customer satisfaction

• Followed established safety protocols for loading/unloading packages or goods from the vehicle

• Utilized GPS navigation systems or maps to determine optimal routes for deliveries

• Received multiple commendations from customers for exceptional service

• Maintained a clean driving record throughout employment tenure

• Demonstrated strong problem-solving skills when faced with unexpected road closures or traffic delays.

• Consistent positive and friendly interactions with customers. Courier Driver

DoorDash-Paducah, KY

March 2022 to Present

• Platinum status driver

• Food pickup and delivery

• Shop and deliver

• Catering order pickup delivery and setup

• Communicated effectively with clients to confirm delivery details and address any concerns or inquiries they may have had

• Adhered to all traffic laws and regulations while operating the vehicle, prioritizing safety at all times

• Consistently achieved a high customer satisfaction rating through prompt delivery services

• Achieved an accident-free driving record throughout tenure as an independent contract driver

• Demonstrated strong problem-solving skills by resolving delivery-related issues in a timely manner

• Received positive feedback from customers regarding professionalism, punctuality, and overall service quality

• Maintained excellent communication with clients regarding order updates or changes in delivery schedule

• Handled cash transactions accurately when required for COD (Cash on Delivery) orders

• Provided exceptional customer service by delivering packages with a friendly and professional attitude

• Managed delivery schedules effectively, meeting all deadlines without any delays or issues

• Demonstrated excellent navigation skills, utilizing GPS systems to efficiently plan routes

• Delivered goods and packages to various locations in a timely and efficient manner Bartender/Server

O'Charley's-Paducah, KY

January 2013 to Present

• Bartender

• Liquor inventory

• Certified server trainer

• Open/closing of alcohol and food sales

• ABC certified

• Follow and enforce all legal sales and distribution of alcohol to quests

• 13 year continuous employee

• Multitask between several jobs in one shift

• Maintain upbeat safe bar atmosphere

• Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment

• Developed extensive knowledge of mixology techniques, flavor profiles, and drink recipes to provide personalized recommendations to customers

• Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety regulations

• Efficiently handled cash transactions and accurately processed payments using POS system

• Collaborated with kitchen staff to ensure timely delivery of food orders for customers seated at the bar

• Managed inventory levels by monitoring stock levels, placing orders for supplies, and conducting regular audits

• Provided exceptional customer service by engaging with guests in a friendly manner and anticipating their needs

• Trained new bartenders on drink preparation techniques, customer service standards, and POS system operation

• Resolved customer complaints promptly and effectively to maintain high levels of satisfaction

• Collaborated with management on pricing strategies based on market trends and competitor analysis

• Participated in monthly team meetings to discuss new promotions or menu changes Education

Some college in Associates in Science

Ashland Community College - Ashland, KY

Maintained 3.76 GPA freshman snd sophomore semesters Extended my family reason for not completing

GED

Ashland Community and Technical College - Ashland, KY March 1996 to June 1996

Skills

• Merchandising

• Order Picking

• English

• Bartending

• Catering

• Customer service

• Driving

• Basic math

• Communication skills

• Shipping & Receiving

• Banquet experience (6 years)

• Serving Experience

• Problem solving (10+ years)

• Microsoft Word

• Courier

• Kitchen experience

• Delivery Driver Experience

• Teamwork (10+ years)

• Staff training (10+ years)

• Load & Unload

• Busser

• Route Driving

• Organizational skills

Certifications and Licenses

Driver's License

Bartender License

Non-CDL Class C

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