Medical Assistant Receptionist

Lucille MacRae, CCMA

**** ****** ***** ********, *********, VA 22003

*************@*****.***

Objective

Seeking a position as a Medical Assistant/Medical Receptionist where I can apply both clinical and administrative expertise in a dynamic, patient-focused environment. Education

Med Tech College – May 2013 – May 2014

Bachelor’s Degree

Certified Clinical Medical Assistant (CCMA)

Professional Skills

● HIPAA & OSHA Certified

● Phlebotomy, Vital Signs, EKG, Injections

● Billing & Coding, Insurance Verification, Prior Authorizations

● Medical Terminology & Documentation

● Microsoft Word, Excel, PowerPoint

● EMR Systems: Athena Health / Privia

● Clerical/Administrative Tasks

● Strong Communication & Conflict Resolution Skills Experience

Neuroscience Consultants, PLC – Reston, VA

Medical Assistant Jan 2023 – April 2025

● Vital signs, lab and imaging review, EMG preparation

● Botox, Xeomin, migraine injection (Emgality, Aimovig, Ajovy) preparation

● Scheduling, patient check-in/out, refill requests

● Managed office operations and supplies

● Medical records, prior authorizations (P2P, appeals, denials)

● Processed paperwork (disability, DMV, Workers Comp)

● Maintained patient portal, delegated faxes

● Set up lunches and refreshments for providers

Fairfax Loudoun OB/GYN Inc. – Fairfax, VA

Office Manager / MA / Medical Receptionist / Biller Jul 2018 – Jan 2023

● Assisted with surgical procedures (Colposcopy, IUDs), sterile tray setup

● Handled check-in/out, triage, demographics, medical records

● Global maternity, insurance verification, billing & coding

● Managed 3 employees and 2 providers (including a midwife)

● EMR (Athena), copay collection, A/R & A/P, payroll

● Scheduling surgeries, prior authorizations

Pulmonary & Critical Care Specialists of NOVA – Fairfax, VA Lead CCMA / Receptionist Jan 2017 – Jul 2018

● Performed vitals, PFTs, Spirometry, FENO

● Managed patient charts and EMR documentation

● Educated patients on inhaler use

● Scheduling, billing, scribing for multiple providers

● Sleep apnea data monitoring

I Neuro Headache Specialist (INHS) – McLean, VA

Office Manager / CMA / Receptionist / Biller May 2014 – Jan 2017

● Medical records, vital signs, EMR documentation

● Botox and nerve block coordination, prior authorizations

● Billing, insurance payments, copay collection

● Scheduling meetings, managing office functions

Women to Women OB/GYN (Externship) – Arlington, VA Medical Assistant (Extern) Mar 2014 – May 2014

● Assisted with procedures (Colposcopy, IUDs, Hysteroscopy)

● Sterilized instruments, triaged patients, scheduled appointments Fast Auto Loans, Inc. – Falls Church, VA

Branch Manager Jan 2012 – Nov 2012

● Oversaw store operations, staff management, and payroll

● Processed car title loans, handled deposits, debt collection Springfield Yellow Cab – Springfield, VA

Dispatcher Aug 2000 – Jan 2012

● Managed switchboard for 60+ cabs,

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