Supply Chain Management

KUDZAI HAZEL MARUFU

Procurement and Supply Chain Management Specialist

**** ***** ***** *****

Email: ***********@*****.***

***********@*****.***

Cell: +263*********

Gender: Female

Marital Status: single

Drivers License: Class 4

D.O.B: 10 July 1988

A. Summary Profile

Kudzai Hazel Marufu is a seasoned procurement practitioner and business management specialist with over 9 years of multi-sectoral experience in the manufacturing sector, fast-moving consumer goods industry, and the public sector. Kudzai’s extensive expertise spans procurement and supply chain management, project implementation, and stakeholder consultations.

Kudzai is currently the Strategic Sourcing and Logistics Manager at the Zimbabwe Broadcasting Corporation. Prior to this, Kudzai held senior-level positions in the procurement departments of PROdairy and Dairyfresh Distributors, where she led procurement functions and implemented internal controls that resulted in improved efficiency and sustainable purchasing practices.

Kudzai is proficient in using the Sage 200 Evolution ERP system, particularly in the area of Inventory Management.

A results-oriented procurement professional, Kudzai aligns procurement strategies with overall business objectives. Over the years, she has gained significant experience in procurement and corporate governance. She is capable of achieving quality results even with limited resources and is an effective communicator at all levels. Kudzai thrives in dynamic teams with diverse cultural backgrounds and can work efficiently under pressure, with or without supervision.

Kudzai holds a Master of Science degree in Purchasing and Supply Chain Management, a MCIPs Professional Diploma, a Professional Certificate in Supply Chain Management, and is a Certified International Procurement Professional (CIPP).

B. Work Experience

Company

Zimbabwe Broadcasting Corporation: - 1 April 2023 to Date

Industry

Media & Information (The National Broadcaster)

Role

Supply Chain Specialist

Mandate

The Procurement officer is responsible for aligning the Procurement and Logistics Strategy to the organization’s strategic plan and core business objectives. This mandate includes providing Leadership, developing and implementing procurement strategy and policy, and procedures and leading the mobilization and optimal acquisition of resources of the company in line with provisions of Public Procurement and Disposal of Public Assets Act & Regulations. A key requirement is the ability to drive change across the organization to optimize procurement costs, achieve long term supply stability and minimize supply risk.

Key results area

•Spearhead the implementation, enforcement and compliance with Public Procurement and Disposal of Public Assets Act [Chapter 22:23]

•Develop and implement framework agreements, Strategic procurement planning, minimum order requirements and service level agreements to support operational requirements.

•Develop Short-, medium- and long-term budgets for the logistics and sourcing arm of supply chain to ensure adequate financial planning.

•Financial Supply Chain Planning.

•Identify and develop new suppliers to support future technology and business requirements as well as implementing whole life costing and other cost reduction strategies.

•Spearhead establishment, review and enhance strategic relationships with primary suppliers to ensure clear communication channels for improved service delivery and optimized working capital.

•End to end strategic sourcing of products and services essential for operations.

•Scheduling all inbound/outbound shipments (both foreign and local) acquittals and strive to keep logistics low.

•Leads the supplier due diligence process to check manufacturing, technical and financial capabilities to ensure organization contracts with good fit suppliers.

•Develop and execute category-wide sourcing strategies.

•Controls department expenses by monitoring all financial movement (for example petty cash expenditure.

Company

PROdairy : -1 Dec 2021 to 31 March 2023

Industry

Manufacturing ;FCMG

Role

Procurement and warehouse supervisor

Mandate

The position exists to provide strategic leadership and co-ordinate supply chain management processes by ensuring they align with organization procedures, systems and control. To execute applications that address the identification, acquisition or disposal of items, whilst supporting and contributing to fair, equitable, transparent, practices that are consistent with organization’s policies and procedures.

Key results area

•Analyzing market trends and apply this knowledge to make insightful buying decisions.

•Manage supplier selection process based on price, quality, capacity

and reliability.

•Providing professional advice to the accounting officer.

•Advising and training the Evaluation Committee members on procurement

related matters in line with the provisions of the Act.

•Make recommendations on policies and procedures as needed to ensure success and compliance of all related procurement activities.

•Supporting production activities through timely and compliant procurement, assisting production staff in ensuring smooth coordination procurement and delivery processes.

•Ensuring that valid bills are received for all payments and that all payments are supported with needed documents when purchasing, delivery follow-up, including preparing and/or checking waybills, vendor’s invoices, and packing lists, ensuring all the files are in place and updated, among other duties as assigned.

•Managing warehouse in compliance with company’s policies and vision, overseeing receiving, warehousing, procurement, distribution, and maintenance operations, setting up layout and ensuring efficient space utilization, initiating, coordinate and enforce optimal operational policies and procedures.

Achievements

Procurement

Transformation

Successfully integrated procurement planning with warehouse operations, reducing stockouts by 35% and cutting excess inventory by 20%, while improving supplier lead time tracking and order accuracy

Governance &

Compliance

Framework

Developed and instituted a robust warehouse procurement governance structure in compliance with(policies procedure manual & SOPs).

Developed the fuel handling procedure to minimize loss of organizational resources.

Strategic sourcing

And Warehouse management

Strategic Sourcing: Achieved 15% cost savings through vendor consolidation and competitive bidding while maintaining quality and delivery timelines.

Warehouse Management: Improved inventory accuracy to 98% and reduced order processing time by 20% through implementation of a tracking system.

Company

Dairyfresh Distributors: -Nov 2020 to Nov 2021

Industry

FMCG

Role

Warehouse Supervisor

Mandate

A key requirement was the ability to drive change across the organization to ensure an efficient, cost-effective supply chain while maintaining high customer service levels through out the distribution channels .To oversee daily warehouse operations, ensuring efficient inventory management, accurate order fulfillment, staff supervision, and adherence to safety and compliance standards

.

Key results area

Improved Inventory Accuracy – Maintain inventory accuracy at 98% or higher through regular cycle counts and reconciliation.

Increased Order Fulfillment Efficiency – Ensure 99% on-time and accurate order dispatch.

Reduced Operational Costs – Achieve cost savings through optimized space utilization and labor efficiency.

Enhanced Team Productivity – Improve staff performance through training, clear KPIs, and effective shift management.

Compliance and Safety – Maintain zero safety violations and ensure full compliance with regulatory and company standards.

Reduced Downtime – Minimize equipment and process downtime by ensuring preventative maintenance and smooth workflow

Achievements

Warehouse Management

Transformation

Led end-to-end warehouse layout redesign, increasing storage capacity by 30% and improving material flow efficiency."

Implemented a Warehouse Management System (WMS), reducing picking errors by 40% and improving inventory visibility in real-time."

Automated key warehouse processes, cutting manual handling time by 25% and improving labor productivity.

Streamlined inbound and outbound logistics, reducing average order cycle time from 48 to 24 hours."

Governance &

Compliance

Framework

Developed and instituted a robust warehouse structure in compliance with policies procedure manual & SOPs.

Strategic sourcing

Developed and implemented a robust sourcing strategy which led to the identification and development of key strategic partners which offered consignment stock facilities, long term credit facility and structured fiancé mechanism there positively impacting on working capital and operational efficiency.

Company

Alpha Grain : Jan 2019- Nov 2020

Industry

Manufacturing ;Grain milling

Role

Procurement and stores officer

Mandate

To manage the end-to-end procurement process and oversee efficient storage, ensuring timely sourcing of quality goods and materials, cost-effectiveness, and accurate inventory control in compliance with company policies and procurement regulations.

Key results area

Procurement Efficiency – Timely sourcing of goods and services while ensuring compliance with budget and procurement policies.

Cost Control and Savings – Achieve measurable cost savings through supplier negotiation and strategic sourcing.

Inventory Management – Maintain optimal stock levels, minimize stockouts and overstocking, and ensure accurate inventory records.

Supplier Management – Build and manage reliable supplier relationships, track performance, and ensure on-time deliveries.

Compliance and Documentation – Ensure procurement and stores processes comply with internal controls and regulatory requirements, with complete and accurate documentation.

Warehouse Organization and Safety – Oversee orderly storage, proper material handling, and adherence to safety standards.

Reporting and Analysis – Generate procurement and inventory reports to support decision-making and track performance.

Achievements

Procurement

Transformation

Transformed procurement function from being viewed as an administrative and control unit to a Centre of value creation where it is recognized as a crucial function .

Governance &

Compliance

Framework

Developed and instituted a robust public procurement governance structure in compliance with Public Procurement and Disposal of Public Assets Act (policies procedure manual & SOPs).

Initiated development of supplier’s list and implemented the same to achieve value for money whereby procurement of goods, services and works where done to registered suppliers.

Developed Service Level Agreements which helped the organization to manage the contracts of non-consultancy and consultancy services in an economical way.

Stores control

Enhanced stock accuracy from 85% to 98% by implementing regular cycle counts and improving stock record systems, resulting in reduced stock discrepancies and improved order fulfillment.

Procurement Operations

Worked with the General Manager and Production Manager in the acquisition and deployment of heavy milling equipment worth USD500 thousand and other various capital projects there by impacting positively on organization balance sheet growth.

Company

Simbisa brands Pizza Inn, Fish Inn

Industry

FMCG

Role

Shift Manager

Mandate

To oversee and coordinate all shift operations to ensure continuous, safe, and efficient production, meeting quality standards and delivery targets while managing staff performance and maintaining compliance with health and safety regulations."

Key results area

Production Efficiency – Ensure shift targets are met with minimal downtime and optimal machine utilization.

Quality Assurance – Maintain product quality standards and promptly address deviations or defects.

Team Supervision and Performance – Effectively manage and motivate shift staff to meet operational goals.

Health and Safety Compliance – Enforce safety protocols and ensure a zero-incident work environment.

Resource Utilization – Optimize use of materials, labor, and equipment to control waste and costs.

Reporting and Documentation – Accurately track shift performance, incidents, and production data for analysis and improvement.

Continuous Improvement – Identify and implement process improvements to enhance efficiency and reduce costs.

Achievements

Key

Achievement

Developed, implemented, and managed a cost effective and efficient materials management that ensured adherence to procedures, policies, standards and cost effective in line with key organization goals.

C. Academic Qualifications

Qualification

Institution

Country

Master’s Degree in Purchasing and Supply chain Management

Bindura University of Science Education

Zimbabwe

Bachelor’s degree in Procurement & Supply Chain Management (Finalist)

Lupane State University

Zimbabwe

D. Professional Qualifications

Qualification

Institution

Country

Chartered MCIPS professional diploma

CIPS UK

UK

Contract Management

World Bank

Public Procurement

World Bank

Certified International Procurement Professional

CIPP

United States

D. Membership and Affiliations

Affiliations

Designation

Board

Country

Zimbabwe Institute of Procurement & Supply

Fellow Member (In Process)

ZIPS

Zimbabwe

E. Key Skills and Competencies

Skills

Competencies

Time Management

Ability to interpret principles, policies, procedures, regulations for fiscal management, procurement, program planning, contract administration, and personal inventory management functions

Emotional Intelligence

Strong analytical, negotiation and communication skills, including ability to produce high quality practical advisory reports and knowledge products.

Proficient in oral and written English Language

Advance knowledge of preparing reports and analyzing relevant data through the use of office automation software, i.e., graphs, tables, and charts

Ability to work independently as well as a part of a team

Sound judgment, strategic thinking and the ability to manage competing priorities.

Proficient in Microsoft software technologies (Excel, PowerPoint and

Word

Strong ability to manage teams; creating an enabling environment, mentoring and developing staff.

F. Referees

Name

Organization

Designation

Contact Details

Blessing Mapoka

Dairyfresh

Warehouse Manager

Cell: +263-*********

Email: **************@*****.***

Pascal Mukwenhu

PROdairy

Warehouse Manager

Cell: +263-***-***-***

Email: ******@*******.**.**

Arran Kamungeremu

ZBC

Head Procurement

Cell:+236-***-***-***

Email: *****.***********@***.**.**

********@*******.***

****************@*****.***

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