Billing Coordinator Health Care

LISA M LINDSAY

**** *** ***** ** ******, TX ***** ● 682-***-**** ● *******@*****.***

Experienced Billing Coordinator

Highly motivated billing coordinator with the ability to drive complex projects from concept to completion while performing daily administrative tasks necessary to maintain Operations. Efficiently manages goals, quality standards and timelines for multiple projects. Possesses a thorough knowledge of administrative management and billing. Seeking the position of medical billing coordinator and to contribute my skills in billing and collection activities in an established health care organization.

Core Competencies:

• Extensive knowledge of the rules and regulations of medical health care, CDM updates and measures

• Comprehensive knowledge of health care billing documentation, procedures and standards, Managed Care billing, CCI Edits, CPT coding, HCPCS, ICD 9 and 10, CDM, EOB, Chart review, Revenue Cycle and Reimbursement, HCFA1500, UB -04 Hosp form

• Familiar with the principles and practices of accounting and cash management, cash posting

• Possess excellent oral and written communication skills

• Skilled in reading and interpreting financial statements and billing reports, Investigation and resolution of charging issues, Appeals, Denials and Grievances, Fee Schedules

• Advance knowledge of using computer applications like Microsoft Word, Excel, Access, and Medical billing software that include but not limited to Allscripts, Athena, Centricity, E Clinical Works, EPIC, and Meditech, MD Connections, Next Gen, Office Ally, Quick books.

• Strong organizational, analytical, interpersonal, and critical thinking skills

Professional Experience:

Onpoint Healthcare Partners- 8/2021 to 05/2025

Specialize in using practice software Meditech. Organize, train and coordinate medical practices for billing and accounts receivable. My workflow processes are billing, phone etiquette, claims processing, eligibility verification, collections, authorization process, cash management, HIPAA, Medical record requests, some credential concerns, and financial reporting. Instruction on all payer types, fee schedules, and contracts. Contract fee schedule/rate comparison for processed claim. Revenue management team worked all claims for all payers under the physician group side. Quadax and Change Healthcare are the clearinghouse systems used.

NDFW Urology – Office Manager/ Administration 02/2017 -03/2021

• Maintain proper record and compile various reports in the system for future reference

• Manage medical billing, coding and collections, appointment scheduling and medical record maintenance

• Ensuring prompt resolution of outstanding insurance claims, identifying trends, denials, issues impacting account resolution and refers as appropriate.

• Credentialing for physicians to multiple facilities; Accounts Receivable, Accounts Payable, HR, Office Suite Leasing and Contracting, Payroll

Christus Health - Christus Physicians Group 1/2014 to 2/2017

Patient Accounts Coordinator

• Responsible for accurate billing processes and coding procedures/ Athena System used

• Ensuring all required demographic, insurance, referral/authorization, clinical data is collected, verified, and communicated appropriately

• Preparing and submitting accurate insurance claims to payer within proper time frames

• Working payer scrubber and denial reports in an effective and timely manner

• Ensuring prompt resolution of outstanding insurance claims, identifying trends, denials, issues impacting account resolution and refers as appropriate.

• Maintaining a good understanding of 3rd party payer contracts. Participating in process improvements

• Providing positive and effective customer service that supports departmental and hospital operations.

Dr. Beth Sutton & Dr. Leo C. Mercer General Surgery 6/2010 to 6/2014

Office Manager Business Office

• Recruited, hired, and trained all staff, providing direct supervision, ongoing staff development, and continuing education to employees.

• Made presentations to prospective patient and scheduled surgeries, managed pre-certifications, and verified insurance coverage/ Athena System used

• Made practice more efficient through workflow improvements, detail-oriented process changes, and increased focus on customer satisfaction

• Oversaw finances including cash flow, coding, charge entry, co-payments, and accounts payable

United Regional Hospital – URHCS Physician Group 6/2006 to 6/2010

Cardiovascular & Thoracic Surgery – Business Office Coordinator Surgery Scheduling

• Maintain proper record and compile various reports in the system for future reference

• Answer any queries of the executives, physicians, and management staff

• Manage financial records, pay bills, disburse petty cash, and keep receipts/ Next Gen system used

• Coordinate with all departments on day-to-day activities

• Responsible for all billing and coding areas

Trans Star Ambulance 8/2001 to 6/2006

Office Manager

• Negotiated with various insurance companies as pertains to reimbursement

• Trained, supervised, and evaluated staff, coached improvement management skills

• Provide professional patient management and confidential file review

• Manage medical billing, coding and collections, appointment scheduling and medical record maintenance

Educational Summary:

Hirschi High School, Wichita Falls, Texas – Graduated May 1990

Wayland Baptist University – Bachelor of Business Administration; Major: Health Care Admin. 2015

Medical Coder - Coder Certification ID# 211820

Colorado Technical University Online – Master of Business Administration – 2016 –

References:

Available upon request

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