Customer Service Hands-On

Callie Webster

St. Charles, Illinois *****

*********@*****.*** 331-***-****

OBJECTIVE

Food and Beverage Management student seeking an internship to gain hands-on experience in wine production and service at a winery.

EDUCATION

Kendall College at National Louis University, Chicago, Illinois September 2024 – Present Candidate for Bachelor of Arts, Hospitality Management Food and Beverage Management Concentration

Relevant Coursework: Exploring Hospitality Industry, Hospitality Career Exploration, Principles of Management for Hospitality

EXPERIENCE

Saint Charles Country Club, St. Charles, Illinois June 2023 – August 2024 Server

• Delivered exceptional customer service in accordance with company standards, ensuring a seamless and enjoyable dining experience in a timely manner

• Assisted in training new front-of-house staff, providing guidance on service standards, menu knowledge, and club protocols to ensure high guest satisfaction

• Expert food and beverage recommendations were offered, guiding guests through menu selections to enhance their dining experience

Noodles & Company, Geneva, Illinois June 2021 – June 2022 Cashier

• Provided friendly and efficient customer service at the register, accurately processing orders and payments while maintaining a positive guest experience

• Carefully applied final touches to dishes, ensuring presentation meets company standards before serving guests

• Assisted in maintaining a clean and organized workspace, supporting team efficiency during peak hours

VOLUNTEER EXPERIENCE

Misericordia Greenhouse Inn Restaurant, Chicago, Illinois September 2024 – Present

• Volunteer monthly to serve residents and their families during brunch service, ensuring a warm, welcoming, and attentive dining experience

Callie Webster

St. Charles, Illinois 60175

*********@*****.*** 331-***-****

CERTIFICATIONS

ServSafe Unconscious Bias Training Exp June 16, 2025

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