Administrative Assistant Part-Time Online
Resume:
Joy Hauge
Volunteer
Winter Park *****
**********@*****.***
To obtain a part-time online job with your firm.
Work Experience
Volunteer
Oviedo Medical Center - Oviedo, FL
October 2017 to Present
Answered phones, stocked rooms with gloves and wipes, got snacks for and visited with patients. Volunteer (Administrative Assistant)
Mayo Clinic - Jacksonville, FL
October 1998 to 2016
Did administrative assistant work (including filing, computer work, and making appointment reminder phone calls).
Document Control Specialist
Mayo Clinic - Jacksonville, FL
October 2008 to July 2011
Edited the format of documents used in the lab.
Patient Service Specialist
Mayo Clinic - Jacksonville, FL
January 2004 to May 2004
Checked in patients.
Secretary
MedPro
June 2003 to December 2003
Did reception work and filing.
Secretary
Man Power Temp Services - Jacksonville, FL
May 2000 to October 2003
Pulled random cases dealing with credit card fraud to be checked for quality; input the results; printed and distributed reports daily showing individual and team accuracy. Used MS Access and MS Excel here. E-mailed the month-end reports out of state using MS Outlook 97. Transformation Analyst II, Alltel, Information Services Mortgage Division - Jacksonville, FL
June 1990 to September 1998
Fidelity Information Services, Inc. bought out Alltel Information Services in Jacksonville, Florida Worked with Executive Plus..
Altered Join Matrix, in DB2, for all Information Warehouse (Passport) clients. Created the BID work for creating multiple Payee tables to allow for multiple joins of Payee fields between two tables.
Completed monthly management reports detailing revenue items for the Passport product. Installed clients on to the Information Warehouse (Passport). Did analysis and data modeling regarding transformation of mortgage servicing data going into the Information Warehouse. Worked with DB2 programming and SQL for the Information Warehouse. Created new tables, including BID work and programming, for Payee (from Escrow header), Drafting, Fee, Bank, AEGIS, and the Effective Date, or PCR Date. Monitored ARM workstation Conversions keeping Passport scheduling in synch with Mortgage Servicing Package (MSP) scheduling. Did custom BID work and programming upon client's request in DB2. Prepared minutes for group meetings and Application Development Standards Board meetings. Volunteered as a department representative for the United Way in 1996. Helped with the Daniel Memorial Easter Drive preparing Easter baskets in 1997 and being a floor representative in 1998.
Alltel, Information Services, Mortgage Division, purchased Computer Power, Inc., in May, 1995. Worked on the Mortgage Servicing Package (MSP) and the Residential Loan Inventory Control (LIC), programming in COBOL and in CICS.
Did coding/analysis for the Expanded Loan Number enhancement, converting a seven-character loan number to a thirteen-digit packed loan number.
Did coding/analysis for the ARM workstation and the accounting involved. This included modifying the LIC delivery schedules for the FHLMC and FNMA (1068, 1069, and 2005 forms) and the processing of GPM and Buydown loans.
Medical Lab Tech Student Internship
Baptist Medical Center Jacksonville - Jacksonville, FL July 1984 to November 1984
Rotated through several laboratories and drew blood in the mornings. Education
Masters Degree in Business Administration
Jacksonville University - Jacksonville, FL
August 1993 to December 1994
BA in Biology
Jacksonville University - Jacksonville, FL
August 1980 to April 1994
Masters in BusinessAdmmstration in Business Administration University of North Florida - Jacksonville, FL
1990 to 1993
Post-baccalaureate work in Biomedical Engineering
Rutgers University - Piscataway, NJ
September 1986 to August 1987
Bachelor's in Biology
Jacksonville University - Jacksonville, FL
October 1980 to April 1984
Skills
• DB2 (8 years)
• MS ACCESS (3 years)
• COBOL (8 years)
• EXCEL (3 years)
• MS EXCEL (3 years)
• MS Office (10+ years)
• Copy Machine (10+ years)
• Scanning (5 years)
• Fax (1 year)
• SQL
• Application Development
• Application Development
• SQL
• Typing
• Data Entry
• Spanish
• Data Warehouse
• Microsoft SQL Server
• Intake
• C/C++
• XML
• MySQL
Languages
• Spanish and English - Intermediate
Groups
Sons of Norway
April 1996 to August 2016
Did things to improve the culture of Jacksonville. Additional Information
Areas of Effectiveness:
Hardware: IBM OS/390, IBM3090, IBM 3081, IBM PC/AT, IBM compatible OS/390, IBM compatible NAS 900-2, HP 3000, Mainframe Operating System MVS/ESA Software: COBOL, DB2 4.0, BASIC, FORTRAN, OS/MVS, OS/JCL, DOS/VSE, VSAM, ROSCOE 6.0, TSO, PANVALET, IMS DB/DC, Easytrieve, Realia Screen IO, PowerPoint 4.0, WordPerfect 5.1, MS Excel 5.0, MS Word 7.0, MS Access, Lotus Notes 4.1, MS Office 2003, MS Outlook 97, MS Windows NT, Windows 10 Other Skills:
• Fluent in Spanish; written and spoken
• Experienced in writing and presenting research proposals and scientific papers; skilled with Microsoft PowerPoint 4.0 for business presentations
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