Customer Service Social Media

YAMILE CORNEJO SEDAN

SUMMARY

I am a proactive person, with a strong commitment to quality service and care. I enjoy helping others, actively listening to them, and providing the treatment we all deserve. I am motivated by creating a positive impact through empathy, collaboration, and respect, always ensuring an environment of trust and support.

WORK EXPERIENCE

EDUCATION

International Business Administration

San Inagcio de Loyola University

How to promote products and services in different countries and cultures. Understanding international trade, exchange rates, and economic policies. Mar 2019 - Dec 2023

Scanning items – Using a barcode scanner to ring up products. Handling payments – Accepting cash, credit/debit cards, or other payment methods. Giving change and receipts – Ensuring accuracy in transactions. Bagging items – Sometimes they help pack groceries neatly into bags. Providing customer service – Answering basic questions and resolving minor issues. Unidos Supermarket - Cashier Apr 2024 - Present

ADDITIONAL INFORMATION

Languages: Espanish, English

Walt Disney World Parks & Resort - Quick Service Food & Beverages Taking orders – Using registers or kiosks to help guests choose and order food. Serving food and drinks – Preparing and handing out meals quickly and accurately. Maintaining cleanliness – Wiping tables, cleaning trays, and keeping the dining area spotless. Restocking supplies – Making sure utensils, condiments, napkins, and drinks are always available.

Delivering excellent guest service – Greeting guests with a smile, answering questions, and making magical moments when possible.

Dec 2023 - Mar 2024

Communications

Peruvian Technological University

Social media, digital content creation, and online messaging strategies. Understanding how communication works and conducting studies or surveys to analyze it. Mar 2018 - Dec 2018

Windsor Heights 2601, Deltona, FL 32738 • 386-***-**** • ********@*****.***