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Patient Care Support Staff

Location:
Franklinville, NC
Posted:
May 14, 2025

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Resume:

LAURIE ALDERMAN

Franklinville, NC ***** 336-***-**** ***************@*****.***

Talented professional brings strong background in critical care. Confident in overseeing care for individuals facing life-threatening conditions and difficult recoveries. Caring in partnering with loved ones and support staff to deliver exceptional care to each patient.

• Active listening

• Attention to detail

• Self-Directed

• Quality improvement

• Health promotion

• Discharge planning

• Pediatric advanced life support

• Compassion and empathy

• Research utilization

• Ventilator support

• Precepting

• Chart updating

• Lab result interpretation

• Discharge coordination

• Nursing staff leadership

• IV management

• Culturally-sensitive care

• Intravenous therapy

• Employee evaluation

• Palliative care awareness

• Medication distribution

• Seizure management

• Feeding pumps

• At-risk patient care

• Gastrostomy tube care

• Relationship building

• Neonatal care

• End-of-life care

• Pain management

• Family education

• Pediatric nursing care

• Pediatric CPR

• Developmental screening

• Asthma management

• Immunization administration

RN 3, 05/1995 - Current

Cone Health Women's & Children's Center at Moses Cone Hospital – Greensboro, US

• Assisted 1-4 patients per day while planning, monitoring, and evaluating interdisciplinary care. SUMMARY

SKILLS

EXPERIENCE

Charge RN overseeing and managing clinical and support staff in patient care activities while maintaining a high level of staff morale and professionalism.

• Prepared blood, tissue, and other laboratory specimens for testing in the lab. Checked life support equipment on a regular basis and made necessary adjustments to maintain optimal patient conditions.

Documented the patients' condition, progress, and medication side effects for future reference and review by other members of the care team.

• Implemented care plans for patient treatment after evaluating physician medical regimens. Identified areas where processes and treatment could be improved, and I made recommendations to improve care and outcomes.

Provided excellent care to patients with a variety of diagnoses and oversaw their treatment from start to finish, as well as providing patient and family health education and supervision.

Managed all aspects of care from admission to discharge, including patient assessments, care planning, health education, and discharge planning daily.

Updated patient charts using EPIC, including adding new and existing medications to keep records current and support accurate treatments.

Medication and IV administration, wound care, ostomy care, catheter insertion, and airway management were all interventions I implemented and taught in Skills Fairs yearly.

Addressed patient care issues such as discharge delays, procedures that were postponed, and discharge equipment that was unavailable with out resources.

Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols to improve performance and safety.

Conducted daily chart audits and reviewed all clinical documents for accuracy and completeness, as well as progress toward core measure targets and completion of appropriate patient health education.

Collaborated with members of the healthcare team that included PT, OT, SLP, NNPs, Neonatologist and parents to develop, implement, and improve treatment strategies.

• Instructed family members and caregivers on how to care for the patient. Provided exceptional care to a large number of high-acute patients who required complex treatment such as ventilator management, IV management, airway management, and developmental appropriate care.

School Nurse, 05/2005 - 06/2007

Randolph County School System – Asheboro, US

• Identified barriers to student self-sufficiency and developed appropriate IEPs.

• Took monthly inventory and kept track of office and medical supplies. Checked life support equipment on a regular basis and made necessary adjustments to maintain optimal patient conditions.

• Facilitated therapeutic communication, conflict resolution, and crisis intervention by redirecting negative behaviors and assisting patients in regaining or improving coping abilities to prevent further disability. Was in charge of health services for students and faculty at two elementary schools, a middle school and one high school.

Took part in educational activities such as the implementation of evidence-based practice projects, staff competency development, and nursing simulation activities as CPR, OSHA.

Collaborated with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans, and I used electronic charting systems to track all patient interactions and interventions.

Promoted patient and family comfort in order to improve healing and eliminate non-compliance issues during difficult recoveries.

Provided medical consultations to other school personnel in order to ensure that school health and safety efforts were well-coordinated.

• Audited charts and reviewed clinical documents to ensure accuracy.

• Kept track of the patients' reactions after administering medications and IV therapies. Provided exceptional care and support to people recovering from serious injuries and dealing with chronic illnesses.

Conducted ongoing assessments to assess mental health needs and collaborated with a multidisciplinary team to create, implement, manage, and modify individualized care plans.

Maintained good communication between department heads, medical staff, and governing boards by attending board meetings and synchronizing interdepartmental functions.

Administered medications orally, intravenously, and intramuscularly, and tracked responses to address new concerns.

• Written assignments and examinations were used to assess students' abilities. Physical assessments, medication, and chronic disease management were all part of my care for home health patients.

• Acted as a liaison between families, school personnel, and other healthcare providers on behalf of students.

• Worked as a liaison between patients and physicians to ensure that patients understood treatment plans.

• Provided patient education and answered questions about their health, prognosis, and treatment options. Participating in continuing education programs and workshops helped me improve my training and nursing knowledge.

• Evaluated patient care needs, prioritized treatment, and maintained patient flow.

• Collaborated with a group of registered nurses to ensure the overall health of all patients. Took advantage of opportunities for feedback and process improvement to create a safer and healthier environment while also increasing patient satisfaction.

• Assessed patients with asthma, appendicitis, and hernias.

• Informed parents or guardians about my goals, plans, and progress. Registered Nurse, PACU, 04/2001 - 01/2003

Cone Health Moses Cone Hospital – Greensboro, US

Worked with a multidisciplinary team of healthcare professionals to meet the personal, physical, psychological, and cognitive needs of patients.

Took part in educational activities such as the implementation of evidence-based practice projects, nursing competency development, and nursing simulation activities.

Administered medications orally, intravenously, and intramuscularly, and tracked responses to address new concerns.

Provided exceptional care to a large number of high-acute post op patients who required complex treatment such as ventilator management, wound care, pain management, and education.

• Provided direct patient care, stabilized patients, and planned the next steps. Contributed significantly to the department's successful JCAHO accreditation by consistently operating to the highest standards of care.

• Met with doctors to discuss diagnoses and develop treatment plans that were well-coordinated.

• Quickly identified problems and alerted CRNA, and MD to any clinical patient changes.

• Maintained a high level of professionalism and calmness with all personnel even in high-stress situations. Communicated treatment options, diagnosis information, and home care techniques to patients and caregivers to maintain care consistency.

Counseled patients and caregivers on wound care, discharge plan goals, medication safety, and disease management.

Acted quickly in situations that threatened the unit's safety and security, implementing crisis prevention interventions to control and de-escalate the situation.

Gave medications and treatments to patients and tracked their responses while collaborating with healthcare teams to adjust treatment plans.

• Gave patients the tools and knowledge they needed for a quick and long-term recovery. Was in charge of post-operative patients' care from the time they were admitted to the time they were discharged.

• Used discretion and good judgment when it came to using company materials and supplies. Gave new nurses and potential student nurses didactic and clinical instructions to help them achieve their training goals.

Observed and reported on the patient's condition, progress, and medication side effects to accurately document updates.

Participated in nursing simulation activities, evidence-based practice project implementation, and competency development to further my nursing education.

• Encouraged nurses to pursue advanced training and worked with unit leaders to determine skill gaps.

• Gave customers clear demonstrations of alarm systems so they could learn how to use each feature.

• Audited charts and reviewed clinical documents to ensure accuracy. Bachelor of Science: Nursing, 05/1995

University of North Carolina At Greensboro - Greensboro, NC

• NRP Instructor

• RNC-LRN

EDUCATION AND TRAINING

CERTIFICATIONS



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