Customer Service Advisor

MATTHEW

D. CANZANO

“Never Stop Exploring”

P : 626-***-****

E : *************@*****.***

I am a dedicated fan of the

Bottle Logic corporate identi-

ty. “Never stop exploring” is

not a motto, its a call to action.

I am always on the pursuit of

excellence, whether it’s start-

ing on the ground floor with

companies to rising through

the ranks knowing you have

to earn your stripes. From my

first logic bottle, I fell in love

with not only the craftsman-

ship, but the pursuit to con-

sistently achieve better. I am

applying to join that mission

statement in whichever way

Bottle Logic sees fit to allow

me to “Never Stop Exploring”.

Don Bosco Techincal Institute

Power and Transportation / Rosemead, CA

Pasadena City College

Small Business Managment and Communication / Pasadena, CA Service Advisor

2019 - Present / Tuttle-Click Chrysler - Jeep - Dodge Irvine, CA Responsible for customers’ needs and diagnosing issues they have with their vehicles. From onboarding clients through our system, to walking them through the issues and acting as a liaison between the service technicians and front of house staff.

Experience with Logistics

Inventory Management

Team Management

Several Sales Awards

Customer Service Award

Store Manager

2016 - 2019 / Valvoline - Mission Viejo, USA

Hiring and maintaining a staff of 15-20 people, including delegating tasks and training. The workload that would normally get shared between lo- cations and staff was often put on our locations shoulders, and we met or exceeded the bar every single time. From dealing with inventory, HR, training, promoting, and more, I learned the power of communication and delegation that can be used to inspire more out of my team. ABOUT ME

SKILLS

EDUCATION

EXPERIENCE

ADT Security Sales

2013 - 2016 / ADT - Aracadia, USA

Door to door sales for the company included not only face to face sales but scheduling the technicians for deployment as well as product demonstration. After high sales numbers, I was given a team of sales staff to work under me and train to achieve similar numbers.

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