Quality Assurance Qa Analyst
Resume:
Rupam Vashist
Software QA Analyst (SQA)
*********@*****.*** 470-***-****
US Citizen
Professional Summary:
• Over 11 years of cumulative experience in Software Quality Assurance (SQA) methodologies, with diversified skills in Manual and Automation testing.
• Able to execute the test cases and test scenarios for Smoke, Functional, Regression and Integration Testing.
• Excellent knowledge of the Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).
• Experience with WebServices Testing using SoapUI tool
• Exposure to automated tools like Quick Test Professional and Selenium.
• Possess excellent problem analysis and solving skills.
• Knowledge in ETL – Extract – Transfer – Load – process on Data Warehousing and Reporting.
• Experience in SQL Queries and Joins to retrieve Data from the Databases.
• Proficient in documenting test cases corresponding to business rules and other operating conditions.
• Conducted external and internal test case reviews, daily status meeting with both off- shore and on shore and Daily defect review calls with project team.
• Involved System Integration Testing, Beta Testing, Regression testing and User Acceptance Testing Used Quality Center for Bug tracking and Defect Reporting
• Expert in documentation using MS tools (Word, Excel, Project and Access).
• Strong Team Player, have excellent verbal and written communication skills and strong documentation skills.
• Ability to work well independently and in a team.
Technical Skills:
Languages : SQL, HTML, XML
Testing Tools : Quality Center, Quick Test Professional, Load Runner, SoapUI, Postman.
Platforms : Windows, XP, and UNIX.
Databases : Oracle, SQL Server, Toad, Microsoft Access
Web Technologies : .NET, XML, HTML, Java, JSP, J2EE
Tools : MS Word, MS Excel, MS Power Point, MS Project, SSIS, SSRS, Informatica
Professional Experience:
Project: Aetna 11/2023 – Present
Position: Sr. Software Engineer
Description:
Aetna is one of the nation’s leading diversified health care benefits companies, serving members with information and resources to help them make better informed decisions regarding their healthcare. Aetna offers a broad range of traditional and consumer-directed health insurance products and related services, including medical, pharmacy, dental, behavioral health, group life, long-term care and disability plans and medical management capabilities. The project’s objective was to test the functionality of the application in different browser.
Responsibilities:
• Performed extensive testing of manual test cases.
• Performed Regression and User Acceptance Testing.
• Used SQL queries to retrieve data from databases.
• Tested application for look and feel, and hyperlinks.
• Extensively worked on developing Test Cases and Test Execution for different eligibility and enrollment interchange initiatives.
• Presentation of the QA Status report and the Defect Status reports in the weekly meeting.
Environment: ALM, UFT, SQL Server, MS Office, XML, HTML, HTTP
Client: Wipro (T-Mobile)
Role: Technical Lead / Test Manager 01/2022 - 11/2023
T-Mobile Wireless is one of the leading Telecom service provider company. The project was to modify the existing billing system and ensure that the Customer Payment Module functions as per the Requirement of processing payment and sending confirmation to customers.
Responsibilities:
• Worked in Agile environment.
• Work closely with clients during the implementation project to ensure success of the transition of their business.
• Ability to learn new concepts and processes quickly.
• Used Tosca for Automating effective test management process.
• Involved in compatibility testing, integration testing and user acceptance testing.
• Managed test cases, defects in qTest.
• Having work experience in automation tools TOSCA. Design, Develop and maintain automation test cases using TOSCA automation
• Performed Manual Testing to check usability of the system.
• Executed SQL Queries to verify and validate Data.
• Involved System Integration Testing, Beta Testing, Regression testing and User Acceptance Testing and used qTest.
• Proficient in API testing for SOAP and REST Services and experience in Automation of Web services using Rest Assured, SoapUI, and Postman
• Worked with several vendors on regularly in troubleshooting the connectivity issues and other.
• Having experience on Jira/ALM/qtest tools
• Extensive project management experience in managing projects throughout its cycles including QA to ensure system implementations are in compliance with business requirements.
• Strong problem-solving skills with insightful analysis to comprehend, troubleshoot, structure and solve complex business problems
• Strong expertise in testing methodologies and processes
• Strong written communication and presentation skills are required. Must be able to clearly document and communicate UAT status across all levels of the organization
• A self-starter capable of taking initiatives on multiple tasks and thriving in a high pace and ambiguous working environment
• Experience in various software development methodologies: Agile, waterfall or hybrid.
Environment: JIRA, qTest, JIRA Align, TOSCA, Splunk, CSM
Client: Owl Cyber Defense
Role: Sr. Software Quality 06/2021- 12/2021
Owl Cyber Defense is a leader and trusted partner in cyber security. They deliver solutions that protect and connect the world’s most critical networks. Owl’s product lines of cross domain, data diode, and portable media solutions provide unexploitable security checkpoints for absolute threat prevention and secure data availability. Our in-depth expertise in security engineering at the operating system level enables them to help government and commercial customers meet ever-evolving cyber security threats.
Responsibilities:
• Ensure that quality processes are carried out through all phases of the Software Development Lifecycle.
• Migrate existing manual tests to automated replacements.
• Create/analyze required project documents.
• Analyze functional and technical system design for testability.
• Participate in analysis and design walkthroughs, as well as project meetings
• Develop and implement efficient and effective project testing strategies.
• Convert business requirements/functional specifications into test plans and test cases.
• Work closely with software developers to develop test specifications.
• Design and execute manual tests.
• Manage test environments.
• File and monitor bugs.
• Report project test status to project manager.
• Experience working in Agile Development using Jira and Zephyr tools for project and test management purpose.
• Attended walk though meeting in which business rules and functionalities were discussed
• Developed Test Plan and wrote Test Cases
• Performed extensive Negative Testing to determine the stability of the application.
• Executed the developed tests both before and after defect fixes as a part of regression testing.
• Extracted log files from UNIX/ LINUX using ftp tool Filezilla and emailed the log files to developers for debug the code to fix the defects.
• Designed various test Cases with different test conditions
• Used JIRA for reporting and tracking bugs.
• Utilize JIRA/Zephyr to track, report and manage defect through out the test cycle and attend defect status meeting on daily basis during testing cycle.
Environment: JIRA, Zephyr, Linux HTML, HTTP, HTTPS, XML, C#, .Net, Firefox, IE, Firefox, Cisco CMS, VoIP
Client: Bank of America 03/2020- 06/2020
Role: Quality Assurance Analyst (Payment Merchant Services)
Description:
PAYM is one of the components involved in Falcon on-boarding and servicing processes. It handles low level orchestration flows with internal bank systems and external partner systems, allowing other components to operate on course-grained abstraction.
Responsibilities:
• Test End to End flow of merchant Onboarding process by sending API request calls and validate response.
Create Merchant commerce Service(MCS), Merchant Account Service (MAS), Initialize Terminal and Shipping Order.
• Test middle tier of the application by receiving response from upstream systems IOM (Order Management System) and ABPA and send calls to downstream systems e.g. CYBS, POSP, PSA and RS2.
• Worked in Agile environment.
• Attended daily standup meetings and walk through meetings with BA and developers to get details on user stories.
• Developed Test plan and test cases and executed the test cases.
• Created Test Suite, added assertions in SoapUI tool to validate the response XML.
• Added properties, property transfer to validate multiple WebService calls for SOAP and RESTFul Services.
• Used Splunk to verify the results using Query.
• Written positive and negative test cases based on requirements, and specifications, flow charts, process diagrams and executed them.
• Involved in compatibility testing, integration testing and user acceptance testing.
• Managed test cases, defects in Quality center / ALM
Environment: POS, Credit Card Terminals Host (First Data, Fifth-Third Vantiv), EMV Pin Pads/Terminals, SQL Server, Soap UI, C#, .Net. UL Brand Test Tool Kit
Client: T-Mobile, Washington, DC 09/2017- 02/2020
Role: QA Analyst
Description:
T-Mobile Wireless is one of the leading Telecom service provider company. The project was to modify the existing billing system and ensure that the Customer Payment Module functions as per the Requirement of processing payment and sending confirmation to customers.
Responsibilities:
• Worked in Agile environment.
• Attended daily standup meetings and walk through meetings with BA and developers to get details on user stories.
• Developed Test plan and test cases and executed the test cases.
• Created Test Suite, added assertions in SoapUI tool to validate the response XML.
• Added properties, property transfer to validate multiple Webservice calls for SOAP and RESTFul Services.
• Validated reports, ETL Testing (Compare data in source and target database based on Mapping documents) / Data validations.
• Written positive and negative test cases based on requirements, and specifications, flow charts, process diagrams and executed them.
• Involved in compatibility testing, integration testing and user acceptance testing.
• Managed test cases, defects in Quality center / ALM
• Performed Manual Testing to check usability of the system.
• Executed SQL Queries to verify and validate Data.
• Created Test Scenarios for User Acceptance Testing.
• Involved System Integration Testing, Beta Testing, Regression testing and User Acceptance Testing and used Quality Center for Bug tracking and Defect Reporting
• Assisted Project Lead on various activities such as working with providers and developers to resolve issues related to testing or connectivity
• Worked with several vendors on regularly in troubleshooting the connectivity issues and other.
• Done cross browser and executed test cases with different browsers in the same machine at the same time and have integrated testing framework.
Environment: Quality Center, SQL Server, JavaScript, Soap UI, C#, .Net, UNIX
Client: NCR, Duluth, GA
Role: Sr. Software Quality Engineer 03/2016 - 07/2017
Description:
NCR Corporation is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables more than 450 million transactions daily across the financial, retail, hospitality, travel, telecom and technology industries. NCR solutions run the everyday transactions that make your life easier. Connected Payments is the Glue that ties Point of Sales (POS) any POS brand, Encryption Pin Pad devices (VeriFone, Ingenico, and Equinox-Hypercom), and Payment gateways for processing and authorization for tender transactions.
Responsibilities:
• Participated in all Agile ceremonies & activities and be accountable for the sprint deliverables
• Created test environments as required including EFT terminals & POS applications
• Wrote component and integration tests to achieve 100% story acceptance test coverage
• Ensured User Stories are tested during the sprint in an end-to-end overview
• Provided written status reports on testing activities. (Daily, weekly or monthly)
• Worked on first web-based E-commerce Application supported by NCR
• Participate in Release/Iteration planning, smoke, feature and regression test planning
• Preparing Test Plans for Service Level Tests, Integration Tests and UI tests as needed
• Execute manual & automation smoke, feature & regression tests
• Leverage our test tools, i.e. MS TFS & MTM, SoapUI.
• Write component and integration tests to achieve 100% story acceptance test coverage.
• Collaborate with the NCR Shared Services team to maximize our efficient use of the CI and SDLC tools: MS TFS, MTM, JIRA, Confluence.
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• Preparing Test Plans for Service Level Tests, Integration Tests and UI tests as needed
Environment: TFS, POS, Credit Card Terminals (Ingenico, World Pay, Vantiv, Verifone, Equinox), Host (First Data, Fifth-Third Vantiv), EMV Pin Pads/Terminals, SQL Server, Soap UI, C#, .Net, UNIX. UL Brand Test Tool Kit
Client: T-Mobile, Washington, DC 10/2013-02/2016
Role: QA Analyst
Description:
T-Mobile Wireless is one of the leading Telecom service provider company. The project was to modify the existing billing system and ensure that the Customer Payment Module functions as per the Requirement of processing payment and sending confirmation to customers.
Responsibilities:
• Worked in Agile environment.
• Attended daily standup meetings and walk through meetings with BA and developers to get details on user stories.
• Developed Test plan and test cases and executed the test cases.
• Worked on SOA - WebServices Technology, Validated Request and Response XML using SoapUI tool.
• Created Test Suite, added assertions in SoapUI tool to validate the response XML.
• Added properties, property transfer to validate multiple WebService calls for SOAP and RESTFul Services.
• Validated reports, ETL Testing (Compare data in source and target database based on Mapping documents) / Data validations.
• Written positive and negative test cases based on requirements, and specifications, flow charts, process diagrams and executed them.
• Performed test cases for END to END testing.
• Managed test cases, defects in Quality center / ALM
• Performed Manual Testing to check usability of the system.
• Executed SQL Queries to verify and validate Data.
• Filed defects using Quality Center as the defect management and reporting tool.
• Collaborated with Project Manager and QA Lead to monitor and communicate status.
• Created Test plans, Test cases executed the test cases manually.
• Extensively used SQL Queries for Database Testing.
• Extracted log files from UNIX/ LINUX using ftp tool Filezilla and emailed the log files to developers for debug the code to fix the defects.
• Perform Handset Testing on different devices to test the m dot site compatibility.
• Involved in preparing Exit Reports, Test Execution Status Report, and Graphs.
• Involved System Integration Testing, Beta Testing, Regression testing and User Acceptance Testing and used Quality Center for Bug tracking and Defect Reporting
• Assisted Project Lead on various activities such as working with providers and developers to resolve issues related to testing or connectivity
• Worked with several vendors on regularly in troubleshooting the connectivity issues and other.
• Bugs are reported using defect-tracking system.
Environment: Quality Center, SQL Server, JavaScript, Soap UI, C#, .Net, UNIX
EDUCATION AND CERTIFICATES
Atlanta, GA, Georgia State University – Bachelor’s Degree in Accounting (2009-2011)
Certified Software Quality Analyst (CSQA)
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