Project Manager Product

RAMESH KALLURI

Mobile: 703-***-**** ****************@*****.***

TECHNICAL PROGRAM/PROJECT MANAGER/DELIVERY MANAGER/PRODUCT MANAGER

Product Owner who has managed/managing large programs or initiatives. Have extensive experience in Big Data, Data Science and Business Analytics, Web Applications, Cloud Migration, and Infrastructure upgrades using DevOps delivery model.

SKILLS & CAPABILITIES

Worked in Financial (Dept of Treasury), Healthcare (DC Medicaid), Hospitality (Marriott Internation), DC Govt., Amtrak and Secondary Mortgage (Freddie Mac, Fannie Mae), Department of Homeland Security (DHS).

Innovative, resourceful, results-driven manager with ability to work with stakeholders across business, technical, shared services, and cross functional teams.

Have extensive experience in managing resources, developing business case, scope, budget, and schedule and stakeholder management.

Strong technical orientation and organizational skills that complement a superior understanding on how to improve existing processes.

Have experience in database, platform and application migrations (Legacy->Oracle; Hive->SparkSQL; On Prem to AWS)

Managed portfolio as per the Agile Scrum, Agile Release Train and SDLC Waterfall methodologies.

Certifications: PMP from PMI, CSM from Scrum Alliance, SAFe Agilist (SA) from Scaled Agile Inc and ITIL V3 Foundation.

AREAS OF EXPERTISE

Big Data Migration Program Management Project Management

Data Analytics Business Intelligence Cloud Migration

Resource Management Change Management Delivery Management

Web Based Applications Risk Management Business Applications

Secondary Mortgage Federal Government Business Development

PROFESSIONAL EXPERIENCE

Department of Homeland Security (DHS) October 2020 - Present

Working as Technical Delivery Manager handling biometric projects. Resources include Tech Leads, Subject Matter Experts (SMEs), Systems Analysts, ETL developers, Java Developers, Python Developers, Business Users, Solution Architects, Data Architects, Business Analysts, Data Analysts, Testers, and Project Coordinators.

PROMESA CONSULTING GROUP (Contractor – Remote) MARCH 2020 – JULY 2020

Senior Consultant (Contractor)

WASHINGTON DC

Managed the Independent Verification and Validation (IV&V) team of the Paid Family application of DC Government. Paid Family Leave (PFL) provides income to DC residents when they are sick or to take care of their loved ones. The application went live in July 2020. Lead the team to verify and validate the PFL requirements in the UAT environment. Currently the application is in maintenance phase (defects and enhancements).

In addition to Product Owner responsibilities, I handled incident/change management responsibilities. Dev team creates Service Now tickets. I review them as a Change Manager and approve them to be presented at the Change Control Board (CCB). Once CCB approves, the change is implemented, and I ensure the change ticket is closed with validation results attached. I ensure that Change Management process is followed by the stakeholders. I developed Change Management (CM) Handbook and make updates as necessary. I also initiate process improvements in the CM process and implement them in Service Now and give training to the stakeholders.

Used Azure DevOps for creating Sprints and Releases. User stories are created and added to Sprints. Story points are assigned to User Stories. Used Azure DevOps dashboard that includes Useful Links, Backlog items Completed by Release/Sprint, Backlogs Incomplete by Release/Sprint, and Backlogs by Status. Created Backlog Boards to track the progress of the Sprint. Releases are deployed to production on a quarterly basis. Responsible for Daily Standup, Release planning, Sprint planning, backlog grooming, Sprint Review/Demo and Retrospectives.

SWISS RE DECEMBER 2019 – MAY 2020

Senior Technical Project Manager (Contractor)

KANSAN CITY, MISSOURI

Managed the delivery, change and release management aspects of the Data Analytic application. Data comes from different source systems to the warehouse and moves to the gateway which is eventually consumed by the Finance department (applications) for reporting. Managed delivery ensuring no major issues/hiccups happen during the deployments. Managed the project from Initiation to Closeout. Managed change requests throughout the project. Responsible for operating and enhancing production systems. We used Oracle data warehouse and Informatica as the ETL tool. WebLogic is the app server and used PL/SQL procedures along with Informatica data mappings (data pipelines) for data movement from source to Oracle data warehouse. Master Data Management (MDM) is used for business and Information Technology to work together to ensure the uniformity, accuracy, stewardship, semantic consistency, and accountability of the enterprise's official shared master data assets. Informatica MDM is used to support Master Data Management by removing duplicates, standardize data and incorporate rules to eliminate incorrect data from the system. Oracle data lake and data warehouse are used for raw data and structured data respectively. Informatica data pipelines are used to transfer from source systems to the data warehouse. Projects completed include developing data feeds from Swiss Re to internal and external vendors as per the business requirements. Assisted Data Scientists to conduct data mining, engineering and predictive analysis to support the business requirements. Created visual, written and verbal products that convey analytical findings to diverse stakeholders. Validated dashboards and reports using Chrome, Internet Explorer, Tableau, Power BI as per the business requirements. Retrieved and integrated data from multiple sources and formats using Python, R and SQL Collaborated with Data Scientists and Data Analysts to support the integration of artificial intelligence and machine learning solutions into operational workflows.

GUIDEHOUSE (FORMERLY PRICE WATER HOUSE COOPERS PUBLIC SECTOR) March 2019-November 2019

Senior Technical Project Manager

Washington DC

Managed Data Analytics and Information Management project for Amtrak. Team size consists of 7. Resources included Tech Leads, Subject Matter Experts (SMEs), Systems Analysts, ETL developers, Business Objects (BO) and Tableau developers, System and UAT team.

Used Jira for creating Sprints and Releases. User stories are created and added to Sprints. Story points are assigned to User Stories. Used JIRA dashboard that includes Useful Links, JIRAS Completed by Release/Sprint, JIRAS Incomplete by Release/Sprint and JIRAS by Status. Created JIRA Boards to track the progress of the Sprint.

Followed Agile Scrum methodology for the project. Conducted planning session, daily scrum, backlog grooming sessions and retrospectives. Generated burn down chart to monitor the progress of the sprint.

Sprints span for 4 weeks. Team size is 10. Total of 8 sprints are conducted for the project prior to the deployment to production.

Managed Customer On-Time Performance (COTP) and Hive to Spark SQL platform migration projects. Have experience at the code level i.e. reviewing and understanding the code and ensuring the best practices are followed. Also, validated that the workflows are migrated to the Spark SQL environment without any issues.

Developed a project plan for the platform migration. The project plan consists of understanding the Ask, Impact & Urgency, RACI chart, Tasks, Workflow Migration, Time Cost Estimates and Delivery Timeframe. The platform migration was completed in 12 sprints (1 Year).

Customer On-Time Performance (COTP) project provides several reports and dashboards to business users and enables analytics to drive towards improving those numbers. Reports and Dashboards are online applications and hosted on cloud.

Data lake and data warehouse are used for raw data and structured data respectively. Informatica data pipelines are used to transfer from source systems to the data warehouse.

Optimized Amtrak’s Big Data ecosystem - integrating various internal heterogeneous data sources (e.g. Pricing, Revenue Management (PRM), Amtrak Learning Center, Finance, Marketing and Operations) as well as external data sources (e.g. social media, web, and other exogenous data sources) and structured, semi-structured, and unstructured data in order to achieve a rationalized data landscape.

Familiar with SQL and NoSQL (Key Value, Document Data Stores). Amtrak data sources are in files, data bases and enterprise data lake. Used Informatica Master Data Management (MDM) to define and manage Amtrak critical data. Informatica MDM is used to support Master Data Management by removing duplicates, standardized data and incorporated rules to eliminate incorrect data from the system.

Strong knowledge of AWS data, storage, and streaming ecosystem (AWS S3, Redshift, Elastic MapReduce). Amtrak uses Amazon Redshift and S3 as their data storage. AWS EMR is used for big data processing and analysis. It allowed developers to write programs that processed massive amounts of unstructured data in parallel across a distributed cluster of processors.

Followed Amtrak’s Software Development Lifecycle (SDLC) methodology to manage the project which caters to both waterfall and agile frameworks.

Participated in business and functional requirements sessions for the COTP project which measures customer satisfaction based on time performance along the route instead of just the destination.

Met business users regularly to gather business and functional requirements in an iterative cycle. Lead configuration and release management activities for the project. Lead version control and managed code repository in Git and versioning of technical work products on SharePoint. Supported technical and operational activities.

Coordinated with technical team leads and developed deployment plans and executed three releases for development of reports and dashboards.

Assisted in the development of technical (Design, Data Dictionary, Implementation and Backout Plans and operational documents and plans (Run Books, Quick Reference Guides).

Collaborated with data modelers, systems analysts, data warehouse developers, ETL developers, report and dashboard developers and maintained quality management standards for consistency, completeness, accuracy, and productivity.

Supported execution of enterprise data warehouse (EDW) development strategy. Used Informatica PowerCenter and MDM tools to support EDW solution development.

Participated in team's daily technical activities, including requirements analysis, ETL development, testing, and release processes.

Reviewed Informatica PowerCenter mappings, workflows, jobs, and other ETL processes. Tested other team members' Informatica work products and performed code reviews.

Technologies being used are Amazon Redshift (Data Warehouse), Informatica (ETL), Business Objects (Reports) and Tableau (Dashboards). Development and test are based on DevOps delivery model.

Monitored release ensuring that the tasks are completed on time, within budget and with highest quality.

Met Data Governance team to discuss about the database changes (additional attributes, column modifications) in Amazon Redshift data warehouse to extract data from SharePoint and legacy databases.

Followed Amtrak’s data management standards to make changes to the attributes in the Amazon Redshift data warehouse.

Ensured the five components of data quality are met after changes are made to the Amazon Redshift data warehouse: completeness, consistency, accuracy, validity, and timeliness.

Ensured release deliverables met Amtrak Governance standards and passed Quality Gates. Actively participated in technical discussions, issues, and defect resolution meetings. Mentored junior resources for testing tasks and trained them on using HP ALM.

Managed program budget, schedule, and scope. Financials experience includes resource utilization, resource spend, project spend and cost allocations. I understood the resource allocations across the board, ensured that the resources allocation is properly at capacity and recommended cost cut to senior management as required.

Environment: Amazon Redshift, Informatica, Business Objects (BO), Tableau, MS Project 2010, Informatica Master Data Management (MDM), Jira, Hive, SparkSQL and Office 365.

FREDDIE MAC Jan 2016-March 2019

Senior Technical Project Manager, McLean, VA

Managed a program that is part of the larger program initiatives of the Single-Family Business Transformation Organization (BTO).

Lead a large team to complete the changes in the existing Selling System, Loan Product Advisor (LPA), Loan Quality Advisor (LQA), Single Family Data Mart (SFDM), Loan Lookup Tool (LLT), Loan Coverage Advisor (LCVA) and Pricing applications with a total budget of $12 Million. The team consists of 26 developers, 10 testers, 10 business and system analysts, 10 business and IT project managers, 4 operational analysts and 5 shared resources. The project involved implementation of the Uniform Residential Loan Application (URLA) changes to the Selling System, Loan Product Advisor (LPA), Loan Quality Advisor (LQA), Single Family Data Mart (SFDM), Loan Lookup Tool (LLT), Loan Coverage Advisor (LCVA) and Pricing application.

Followed Freddie Mac’s Software Development Lifecycle (SDLC) methodology to manage projects which caters to both waterfall and agile frameworks. Program followed Agile Release Train methodology and individual projects follow Agile Scrum methodology. Scrum teams composed of a team size of 10 and at a release level, the total team size is 30. Conducted planning session, daily scrum, backlog grooming sessions and retrospectives. Generated burn down chart to monitor the progress of the sprint.

Participated in AWS Cloud Migration projects. It was a Lift and Shift methodology to migrate about 80 applications to Non-Prod and Production environments. Data, Code and Configurations are migrated to AWS Cloud.

Responsible for estimation/forecast of budget for 2018 and 2019 financial years (Forecast: $12 Million). Financials experience includes resource utilization, resource spend, project spend and cost allocations. I understood the resource allocations across the board, ensured that the resources allocation is properly at capacity.

Selling System uses ASP.NET open source, server-side web application framework to produce dynamic web pages. ASP.NET framework 4.6.2 is the version used to build the application. Application enhancements are released on a half yearly basis.

Used Google Cloud Platform (GCP) to migrate applications to cloud. Decommissioned On-Prem applications (Selling System and Loan Product Advisor) after migrated them to cloud.

Reported progress of the program, staff usage, $ expenditures and milestones to senior and executive management.

Allocated resources in Plainview across multiple projects.

Responsible for the technical, change, risk, and issues management. Ensured risks and issues are documented in risks and issue log and mitigated as per the action plan. Responsible for several process improvements in the program. Evaluated resources at a program level.

Managed Phase 1 and Phase 2 activities of the EDM methodology-based projects which included PDP Intake Process, Vendor and Staff Aug Procurement (SOW), Architecture Review, Single Family Data Governance Standards, Privacy Impact Assessment, High Level Solution Design, Implementation, Test, Deployment and Project Closure.

Interacted with business, dependent, and shared services teams daily.

Environment: MS Project 2010, Plan View, Project Delivery Portal (PDP), GIT, Jenkins, Maven, Selenium, Jira

ACCENTURE LLC Jul 2013-Nov 2015

Senior Technical Project Manager

Client: Fannie Mae, Herndon, VA

Managed multiple projects that are part of the FUSE and the Common Securitization Platform (CSP) initiatives in the Capital Markets division.

Managed SDLC projects - Lead a team of 30 to implement LPPUB and STCMS applications using Agile and SDLC methodologies.

LPPUB used Scrum methodology. Conducted daily standup calls, participated in prioritization of user stories in product and scrum backlogs along with the Product Owner, SMEs and the development team.

Conducted retrospectives after each sprint. Sprints span for 3 weeks. After each Sprint, the feature(s) are production ready. Release spans every quarter.

STCMS (Structured Collateral Management Systems) used SDLC methodology. Successfully managed and delivered multiple releases to production for both FUSE and CSP initiatives.

STCMS uses ASP.NET open source, server-side web application framework to produce dynamic web pages. ASP.NET framework 4.5 is the version used to build the application. Application enhancements are released on a quarterly basis.

Participated in AWS Cloud Migration projects. It was a Lift and Shift methodology to migrate the STCMS application to Non-Prod and Production environments. Data, Code and Configurations are migrated to AWS Cloud.

Responsible for estimation/forecast of budget for 2014 and 2015 financial years (Forecast: Over $5Million). Responsible for creating and maintaining risk and issues log in EPPM. Responsible for technical and change management.

Interacted with business, technical, dependent, cross functional and shared services teams.

Followed Agile Scrum methodology for the project. Conducted release and sprint planning sessions, daily scrum, backlog grooming sessions and retrospectives. Generated burn down chart to monitor the progress of the sprint.

Sprints span for 3 weeks. Team size is 8. Total of 6 sprints are conducted for the project prior to the deployment to production.

Reported progress of the project, staff usage, $ expenditures and milestones to senior and executive management. Responsible for EPPM allocation of resources and resource management across projects.

Managed all phases of the project delivery including Governance Reviews (Legal, Privacy, SOX Controls), Architecture Review Board (ARB), Enterprise Data Governance (EDG), planning, execution, monitoring and control and closeout.

Environment: MS Project 2010, Plan View, Enterprise Project and Performance Management (EPPM), Java, Oracle 10g, Web Service, Jira

FREDDIE MAC Jan 2010-July 2013

Senior Technical Project Manager

McLean, VA

Worked on DOORS and ALM upgrades in Technology Services.

Lead a small size team of 6 to complete several deployments of COTS products (ALM and DOORS).

Responsible for technical, change, risk and issues management.

Interacted with technical, cross functional and shared services teams.

Managed Phase 1 and Phase 2 activities of the EDM methodology-based projects which include PDP Intake Process, Vendor and Staff Aug Procurement (SOW), Architecture Review, Single Family Data Governance Standards, Privacy Impact Assessment, High Level Solution Design, Implementation, Test, Deployment and Project Closure.

Followed Agile Scrum methodology for the project. Conducted release and sprint planning sessions, daily scrum, backlog grooming sessions and retrospectives. Generated burn down chart to monitor the progress of the sprint.

Sprints span for 3 weeks. Team size is 8. Total of 6 sprints are conducted for the project prior to the deployment to production.

CLIENT: DC MEDICAID Aug 2003-Dec 2009

PMO Lead

Washington, DC

Worked on DC Medicaid Claims Management System (CMS). The project involved converting DC Medicaid CMS to be compliant with HIPAA (837, 835 transactions). Claims sent by providers to DC Medicaid must comply with the HIPAA format.

Worked as a liaison between the customer and the development team. Worked as a lead to gather business requirements, completed analysis, and handed them over to system analysts.

Lead UAT team of 10 to test provider scenarios for claims.

Have Procure to Pay experience on ARIBA platform.

Worked on case management tool to validate claims for compliance to HIPAA.

Assisted SIT and DEV teams to understand business requirements and acted as a liaison between the customer and the IT team.

Served as the single point of contact for interaction with the Govt. customer.

Served as the management expert to schedule plans and to forecast budget.

Worked for Department of Treasury for an application enhancement project and a FISMA audit (Jan 2006 – Dec 2006).

NCQA Aug 2002-July 2003

QA Lead

Washington DC

EDUCATION & PROFESSIONAL DEVELOPMENT

Master’s in software engineering, George Mason University, Fairfax, VA (May 2002 Graduate).

Bachelor’s in mechanical engineering, Osmania University, Hyderabad, India (May 1994 Graduate).

Certifications: PMP from PMI, CSM from Scrum Alliance, SAFe Agilist (SA) from Scaled Agile Inc., ITIL V3 Foundation.

Work Authorization: US Citizen

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