Patient Care Case Manager
Resume:
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CATTIMA ROSE
Queens Village, NY 11428
***********@*****.***
OBJECTIVE: To obtain a challenging position for a company where my education, training, skills and experience can be fully utilized and enhanced in the medical field that offers opportunities for advancement.
SUMMARY OF QUALIFICATIONS:
Strong knowledge of unit and hospital routines and functions sufficient to refer calls, visitors, records, and to schedule medical tests and procedures
Strong knowledge of proper format, grammar, spelling, punctuation, and capitalization
Immense skill in operation office equipment
Exceptional ability to communicate effectively with staff, students, patients, and the public
09/09 /09 -Present
PSYCHIATRIC DEPARTMENT New York, NY QUEENS GENERAL HOSPITAL
PSYCH TECH/CLERICAL BHA
Provide the direction, patient care for assigned under the direct supervision of a licensed nurse
Responsible for accurate documentation of information related to the patient treatment
Assist licensed nurse with patient’s personal care service and their documentation
Observes physical/emotional status of assigned patient/family .Able to prioritize patient care and unit activities..
PROFESSIONAL CAREER EXPERIENCE:
01/17/2011-11/11/2016 - EMC Pregnancy Center
Case Manager/ Counselor
Maintaining confidentiality, respect privacy, and preserve the client's’ routine and independence as much as possible
work with the client to assess their strengths and needs, plan a course of action, link the client to services, counsel the client and monitor progress.
assure that clients receive appropriate, competent and professional information and advice, referrals and advocacy services to achieve successful outcomes.
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01/2011-2013 NYU – HOSPITAL FOR JOINT DISEASES New York, NY
Unit Clerk
Greet residents and visitors at the desk in a friendly, courteous manner
Coordinator admission of residents
Complete proper admission documents when RCCH business office is closed (resident information sheet, etc.)
Assist nurse with room assignments when necessary
Initiate labeled medical record on admission
Assure prompt completion of admission diagnostic work with assistance from RN/LPN
Notify nurse of any stat treatments or medication
Coordinate discharge/transfer of resident
Prepare medical record for discharge
Take completed medical record to RCCH business office after discharge of resident
Transcribe physician orders
Make requisitions for diagnostic studies, make out Medication Administration Record (MAR) and Kardex assure completion of stat orders
Notify the nurse of new orders and assure orders are double checked for transcription by the nurse
to emergency situation
related to dialysis treatment
05/08 -10/10 BELLEVUE HOSPITAL PSYCHIATRIC DEPARTMENT New York, NY
Patient Care Technician
Assisted patient with personal hygiene, including shower, tub or bed baths, oral care, hair
Assisted patient in the use of toilet facilities, including bedpans.
Assisted patient in and out of bed, excluding the use of mechanical lifting equipment
Assisted patient with walking, including the use of walkers and wheelchairs, when applicable.
Assisted patient with self-administration of medications.
Prepared meals and feeding, when required.
Assisted with prescribed exercises when client and assistant have been instructed by the appropriate health professional.
Assisted with skin care to maintain the health of the skin
Assisted with range of motion (ROM) and muscle strengthening exercises to maintain an optimal level of functioning
Provided respiratory assistance
Assisted with turning and position of the patient
Assisted with the application and maintenance of prosthetics and orthotics
Provided assistance with dressing or undressing of the client
Assisted, monitored or prompted the patient to complete the above items
Redirected and intervened for behavior issues, including observation and monitoring
Monitored patient for seizure disorders if the patient has had a seizure in the past three (3) months
Incidental household services that are an integral part of a personal care plan in the above items
Appropriate reporting of changes in patient’s status
11/08- BOARD OF ELECTIONS Queens, NY
Information Clerk
Greet voters as they entered the voting room
Attend training on procedure for assigned tasks
Report any unusual events during the canvass/re-canvass of election results
Maintain records of all work performed
Record detailed information for items and events via tracking and log sheets
Report status of activities to various Board of Elections Officials
Assist disabled voters
Perform a variety of related activities as required
EDUCATION AND CERTIFICATIONS:
High School Diploma
Certified and Licensed Nursing Assistant
Certified and licensed Phlebotomist
EKG Technician
Medical Billing
Epic Analyst
CASAC-T
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