Customer Service High School

JADA L. DICKENS

Phone: +1-336-***-****

Email: **************@*****.***

By having experience in cashiering, customer service, and senior/childcare; I’ve grown to be able to communicate, listen, problem-solve, and establish a well around working habit. I take joy and pride in making sure customers, children, and seniors feel welcomed and loved. I have built great relationships with customers, children, and seniors that value my work ethic. Each of these jobs taught me how to be patient and work under pressure. By using my quick thinking and problem-solving skills, I have been able to handle many different difficult situations. By picking me you are picking a well-rounded worker who is dedicated to her craft and who only wants to get better.

EXPERIENCE

APRIL 2022 – FEBRUARY 2023

CASHIER, GOLDEN CORRAL CORPORATION

Calculate the cost of products or services. Maintain adequate change denominations in the cash drawer & request additional change. Answer customers' questions about products or services. Being able to report issues with equipment. Maintain clean & tidy checkout area. Process layaways, return, and exchanges.

Skills and qualifications

Ability to calculate sales and change quickly. Having customer service skills. Attention to detail. Oriented toward serving others and helping customers. Having basic PC knowledge. Customer satisfaction oriented. Having good math skills. Familiarity with electronic equipment, like cash registers and POS machines.

NOVEMBER 2022 – JANUARY 2023

CASHIER/CUSTOMER SERVICE, BEAUTY OUTLET

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Acknowledging and resolving customer complaints. Providing feedback on the efficiency of the customer service process. Communicating and coordinating with colleagues as necessary.

Skills and qualifications

Having product knowledge, quality focus, ability to multitask, having patience, attention to detail, and ability to work under pressure.

APRIL 2023 – AUGUST 2023

TEACHER ASSISTANT, CORNERSTONE LEARNING CENTER

Working individually with students to improve their performance. Creating lesson plans. Overseeing lesson preparations. Documenting progress and tutoring students one on one or in groups.

Skills and qualifications

Having product knowledge, quality focus, ability to multitask, having patience, attention to detail, and ability to work under pressure.

OCTOBER 2023 – CURRENT

SWIM INSTRUCTOR, AQUA TOTS

Teaching swimming techniques, strokes, and water safety rules to students of different ages and abilities. Creating and adapting lesson plans according to students' needs and goals. Assessing students' progress and providing feedback. Monitoring students' safety and preventing accidents and injuries. Maintaining a clean and organized pool environment. Developing and improving own skills and knowledge as a swim instructor.

Skills and qualifications

Swimming and water safety skills, Communication, Teaching, Leadership, Teamwork

EDUCATION

AUGUST 2019 TO JANUARY 2023

HIGH SCHOOL DIPLOMA, MIDDLE CREEK HIGH SCHOOL

SKILLS

STRENGTHS WEAKNESSES

Self-motivated

Active listening

Communication

Strong work ethic

Open-minded

Decision making

Teamwork

Emotional Intelligence

Multitasking

I feel stressed when projects run beyond the deadline

It has been difficult for me to work with certain personalities

Public speaking

introverted

Self-criticism

ACTIVITIES

Home care

Baby sitting

Volunteering work in the neighborhood

Contact this candidate