Accounts Payable Billing Coordinator
Resume:
S
Kennetha
Styles
**************@*****.***
Bellwood, IL 60104
SUMMARY
Experienced Billing Coordinator successful at spotting and resolving system issues to maintain smooth business operations.
SKILLS
● Accounts Payable and Receivable
● Monthly & Annual Reporting
● Billing and Invoicing
● Discrepancy Resolution
● Purchase Orders
● File Management
● Internal Audits
EXPERIENCE
Revenue Officer – Internal Revenue Service
Downers Grove, Illinois
Department of Treasury / July 2024 to Sept 2025
● Enlighten taxpayers about their tax responsibilities and rights under the law.
● Use analytical and investigative skills to enforce the tax laws.
● Secure the interests of the federal government and tax-paying public.
● Collect delinquent tax accounts and secure delinquent tax returns.
● Conduct research, interviews, and investigations for information. These interviews often take place at the taxpayer’s place of business or residence. Interviews can either be scheduled or unscheduled.
● Evaluate taxpayer financial statements in an attempt to determine the taxpayer’s ability to pay the tax bill.
● Obtain regular training in tax law, business law, investigative techniques, and enforcement procedures.
● Utilize different courses of action on a case-by-case basis.
● Consider other means of resolving tax debt issues if a taxpayer cannot pay their debt in full.Enlighten taxpayers about their tax responsibilities.
● Secure the interests of the federal government and tax-paying public.
● Garnish bank accounts and wages.
● Seize real and personal property if needed to satisfy delinquent taxes.
● Provide guidance and service on various financial problems in order to assist a taxpayer with resolving their tax problems.
● Provide taxpayers with quality customer service, ensuring their safety and well being.
Lead Billing Coordinator – Finance Department
Bellwood, Illinois
Superior Ambulance (Contracted to the Village of Bellwood)/ Aug 2021 to Current
● Respond to telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
● Input details into accounts and tracked payments.
● Develop effective invoicing procedures alongside the accounting staff and contracts department to maximize effectiveness of billing operations.
● Complete documentation, reports, and spreadsheets of financial information.
● Prepared checks and purchase orders to be used for account payable activities.
● Oversee activities of 4 staff processing 6,000 payments each month.
● Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
● Processed and sent invoices, adjustments, and credit memos to customers.
● Performed data import, scanning or manual keying processes to verify invoice accuracy.
● Liaised with internal teams to clear errors on Finance reports.
● Manipulated data in spreadsheets to reconcile with billing system information.
● Researched and resolved billing inconsistencies and errors through individual and collaborative analysis.
● Established, enforced, and optimized billing procedures to streamline operations and minimize aging balances.
● Trained over 4 employees on business principles, best practices, protocols, and system usage.
Administrative Clerk – Public Works Department
Bellwood, IL
Superior Ambulance (Contracted to the Village of Bellwood)/ Mar 2014 to Aug 2021 Village of Bellwood/ Jul 2013 to Mar 2014
● Delivered exceptional customer service through direct communication with clients and team members.
● Responded to client and vendor inquiries via email and telephone, providing updated and accurate information.
● Monitored office supply inventory and replenishment and liaised with vendors to negotiate optimal pricing.
● Controlled and managed document processes by reviewing files, records, and critical information to confirm accuracy and comply with company policies and procedures.
● Monitored logs and work records to track and manage reports, inventory, and supplies using different microsoft office programs..
● Leveraged office tools and equipment to copy and distribute forms, reports, and correspondence.
● Oversaw invoicing and billing functions, achieving consistent and accurate payments.
EDUCATION AND TRAINING
Kaplan Real Estate Education
Licensed Real Estate Broker Aug 2023
Chicago, IL
Master of Arts: Public Administration
Keller Graduate School of Management June 2011
Downers Grove, IL
Bachelor of Arts: Political Science
Southern Illinois University Carbondale Aug 2006
Carbondale, IL
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