Kitchen Staff Customer Service
Resume:
BINT JAMILA
@
O
*************@*****.***,
Kampala
2019
2014
2016
**** -
Curremt
PERSONAL DETAILS
Date of Birth : 13th/02/1996
Marital Status : Single
Nationality : Ugandan
Religion : Muslim
Gender : Female
OBJECTIVE
I am looking foward to utilize my technical skills and provide a professional service to customers by applying and honing my catering skills and knowledge to working in a challenging and motivating environment. EDUCATION
YMCA Comprehensive Institute
Catering and Hotel Management
Credit Certificate
Rise and Shine Secondary School Ntinda Kampala
Uganda Certificate of Education
Certificate
Rise and Shine Secondary School Ntinda Kampala
Uganda Advanced Certificate of Education
Certificate
EXPERIENCE
Chakas Hotel
Cheft
Developing and planning menus, including daily specials and seasonal offerings. Creating new recipes and adapting existing ones to meet customer needs and preferences. Ensuring menu items are consistent in taste, quality, and presentation. Considering kitchen budgets, availability of ingredients, and customer feedback when planning menus.
Supervising and coordinating kitchen staff, including cooks, assistants, and other food preparation workers.
Training and developing kitchen staff to ensure that they meet quality standards and safety requirements.
Delegating tasks and assigning responsibilities within the kitchen effectively. Maintaining a clean and organized kitchen environment, adhering to safety and sanitation standards.
Preparing and cooking a variety of dishes and ensuring they are prepared to the highest standards. Managing food stock and ordering supplies in a timely manner. Checking the freshness of ingredients and discarding out-of-date items. Monitoring cooking processes and making adjustments as needed to ensure quality and consistency.
2022 - 2023
2020 - 2021
Diamond Hotel
Assistant Chef
Assisting with customer service, such as answering questions about menu items or dietary restrictions.
Tasting dishes to ensure they meet quality standards and making any necessary adjustments. Staying up-to-date on industry trends, new techniques, and ingredient knowledge. Managing food costs and inventory, and ensuring the kitchen operates efficiently and effectively. Mantaining and reporting any issues with kitchen equipment to the head chef. Assisting with menu planning, ordering supplies, and organizing staff schedules. Chopping, slicing, measuring, and preparing ingredients according to recipes. Assisting with cooking and assembling dishes, ensuring adherence to recipes and quality standards. Maintaining cleanliness and hygiene in the kitchen by organising, managing inventory, and ensuring compliance with food safety regulations.
Receiving and storing food deliveries, rotating stock to ensure freshness. Supervising kitchen staff, providing guidance, and ensuring tasks are completed effectively. Hive hotel
Receptionist
Greeting visitors, directing them to their destinations, and managing the overall reception area. Answering and screening phone calls, taking messages, and forwarding calls to the appropriate parties.
Scheduling appointments, managing calendars, handling correspondence, and providing general clerical assistance.
Providing accurate information about the company, its products or services, and internal policies and procedures.
Receiving and distributing mail and deliveries, managing office supplies, and maintaining a clean and organized reception area.
Addressing customer inquiries, resolving minor issues, and ensuring a positive customer experience.
SKILLS
Interperosnl relationship and Communication
Team work and collaboration
Emotional intelligence
Problem solving
LANGUAGES
English
Swahili
Luganda
REFERENCE
Lydia Musoni - Chakas Hotel
Director Chakas Hotel
****************@*****.***
Odaga Alexander Keith - Diamond Hotel
Supervisor
****************@*****.***
Contact this candidate