M A T H I E U M A R T H E
IT SPECIALIST
New York, NY *******.*.******@*****.*** linkedin.com/in/mathieumarthe SUMMARY
Professional IT specialist with 10 years experience overseeing operations, leading projects and managing stakeholder relationships in complex organizations. Skilled at solving complex problems through analysis, collaboration, and attention to detail.
-Background in identity and access management, user provisioning/de-provisioning and access flow.
-Thorough knowledge of: segregation of duties, role-based access, multi-factor authentication, least privilege, user lifecycle management, single sign-on (SSO), SAML, OAuth
-Familiar with: Active Directory (AD), Python, Microsoft Azure Active Directory/Entra ID, Linux WORK EXPERIENCE
Senior Web Specialist 2021 to 2025
American Institute of Chemical Engineers (AIChE), New York, NY Managed Web and IT projects for a professional organization with 60,000 members in 110 countries.
● Managed user account administration, permissions, and access controls. Configured role-based access control
(RBAC) using principle of least privilege. Resolved technical issues related to identity and access management promptly.
● Resolved 800-1,000 operations tickets per year. Monitored, reviewed and handled all requests in the system, collaborating with cross-functional stakeholders and external partners. Determined root cause through troubleshooting and debugging. Triaged and prioritized alerts based on criticality and severity, and escalating when needed.
● Created, managed, and maintained conditional access policies to secure customer access by implementing IP-based restrictions for paying users, ensuring only trusted network ranges could access sensitive resources.
● Trained staff on cybersecurity awareness such as social engineering (email phishing, whaling, vishing, smishing). Created, distributed, and presented educational materials and technical guides.
● Protected the system against threats by using CAPTCHA to avoid spam and by managing CMS user account administration, permissions, and access controls. Configured role-based access control (RBAC) using principle of least privilege. Resolved technical issues related to identity and access management promptly. Associate Web Content Manager 2018 - 2021
Columbia University School of Engineering & Applied Sciences (SEAS), New York, NY Handled special projects and content management to update shared infrastructure.
● Performed audits and recommended updates to improve performance and comply with WCAG standards.
● Worked with developers to troubleshoot issues and implement new features.
● Project-managed CMS migration to Drupal 7, training stakeholders, and overseeing each stage, including reviews, approval and QA.
Project Lead (Contractor)2017 - 2018
Netflix, Los Gatos, CA
Managed digital production for the Netflix Help Center.
● Oversaw automated content publishing and resolved technical issues to stay on schedule.
● Triaged and resolved 250+ bugs filed in JIRA for bi-annual QA reviews of most-visited pages. Project Lead (Contractor)2016 - 2017
Apple, Cupertino, CA
Managed global user access and permissions for an internal B2B sales portal
● Ensured the security of user access to systems and data for thousands of global employees and 3rd-party partners. Managed user accounts, including creating, modifying, and deleting user access privileges.
● Implemented and enforced access policies and procedures to prevent unauthorized access.
● Created training documentation and how-to guides for regional managers to distribute to sales teams. Operations Manager 2015
Lumio LLC, San Francisco, CA
Handled e-commerce, order tracking, and online customer service for a design startup with $3 million in sales. TECHNICAL SKILLS
Project Management: Asana, JIRA, TeamWork, Trello
OS: Mac and Microsoft
Software: G Suite, Microsoft Office, Keynote, Mailchimp, SalesForce Marketing Cloud, FileZilla Identity and Access Management (IAM): Active Directory (AD), Python, Microsoft Azure Active Directory/Entra ID, MS Defender, MS Sentinel, Linux
PROFESSIONAL TRAINING
Microsoft Cybersecurity Analyst Professional Certificate, 2025 Google Cybersecurity Professional Certificate, 2025 EDUCATION
BA in Communications (Distinction), Université de Lille, France VOLUNTEER
Translator, TED Talks
Wrote and reviewed French subtitles for talks on education, science, politics, and culture.