Data Entry Clerk
Resume:
SHAKINA
THOMPSON
D A T A E N T R Y C L E R K / J R . C S R / A D M I N A S S I T A N T
Trinidad Way,
Nassau, New Providence
**************@*****.***
insurance Company Data Entry Clerk/ Jr. CSR/ Admin Assistant with 2 years of experience in the insurance industry, as well as a current Human Resources
Management associate’s degree student at Cyber
Tech Career College.
Fast Learner
Leadership
Team-Player
Multi-Tasking
Critical Thinker
Customer Service
Attention To Detail
Computer Literacy
Time Management
Marketing/Sales
English
S K I L L S
L A N G U A G E
E D U C A T I O N
Doris Johnson Sr. High School
2016-2019
SECONDARY SCHOOL
Cyber Tech Career College
2024- Present
HR ASSOCIATE'S DEGREE
E X P E R I E N C E
Freeport Insurance Agents & Brokers Ltd.
2023 - Present
DATA ENTRY CLERK/ JR.CSR/ ADMIN ASSITANT
• Buzz Clients In
• Greet Clients
• Send Clients To relevant agent
• Assist Clients myself when needed/Complete Forms in reception
• Answer Landline Calls
• Receive & Send Messages from Landline Calls
• Answer Office Cellular Phone
• Receive & Send Messages from Office Cellular Phone
• Send messages to relevant agent
• Send Emails To clients when needed
• Send Emails to banks when needed
• Create Home Renewal Notices when needed
• Create Motor Renewal Notices when needed
• Create Motor Quotes When needed
• Create Finance Agreements Forms when needed
• Monthly Inventory (Office & Cleaning Supplies)
• Calling clients for renewals when needed
• Calling clients for balances/payments when needed
• Sending Clients messages for payment reminders via WhatsApp
• Posting in Powerbroker (Creating New Clients, Client Renewals, Endorsements)
• Posting in Web sure (Motor, Home, Commercial)
• Posting in Prime (Motor, Home, Commercial)
• Lending assistance to all agents in relevant systems & With clients
• Scanning Motor Policies
• Scanning Home Policies
• Scanning Marine Policies
• Scanning Commercial Policies
• Scanning Claims
• Calling FPO for Credit Card Payments
• Send receipts to clients when needed
• Accounts Research NAS/FPO when needed
• Receive & Distribute FPO Clients documents who are located in Nassau
• Renewing & Invoicing FPO Clients documents who are located in Nassau when needed
• Emailing FPO agents their client’s policy when needed
• Filing (Making sure data protection act, Kyc form, proposal form, policy receipt document are on file)
High School Diploma
R E F E R E N C E S
Stacey S. Burrows
F.I.A Insurance
Branch Supervisor
Tanya Bain
Designer Beaute’
Store Supervisor
Scheduling appointments
Calling clients to build relationships for the company speaking with vendors for the company
Handling correspondence (Ex: emails, letters,
messages)
Organizing meetings with vendor's & clients
Entering data into relevant systems
Preparing documents for clients fill in when coming into office
2019 - 2020
Thrifty Wheels Auto ( Permanently Closed)
VIRTUAL ADMINSTRATIVE ASSISTANT
Managing the payment process, including handling cash, card transactions.
Assisting customers when in store
Processing returns
Operating a cash register along with pos system
Recording purchases
Balancing the cash register at the end of each shift 2021-2023
Designer Beaute’
CASHIER/CUSTOMER SERVICE REP
WHY SHOULD YOU EMPLOY ME?
Your company would benefit from me greatly because not only am I a handworker, but I am also a team-player, Punctual, considerate, not afraid to take on leadership roles when necessary. Most importantly, I am a compassionate person meaning that even though insurance may be a contract between a person and the insurance company it's also a relationship in my opinion and I would greatly appreciate the opportunity to make long-lasting client relationships while at your company for your company. I also have additional skills when it comes to marketing/sales/getting clients or customers because of my Entreprenurial background. I am still fairly new to insurance, but I would appreciate if you’d gave me the opportunity to keep growing even further in the industry.
Contact this candidate