Social Media Project Management
Resume:
*******.**********@*****.*** t *** Laurel Hill Drive, Prattville, AL
OBJECTIVES
To obtain a leadership position in which my managerial, communication, & technical skills
contribute to greater enterprise efficiency & productivity while developing individual
stakeholder potential & team cohesiveness
PERSONAL ATTRIBUTES
Personable & Friendly
Exceptional Communicator
Innate Organizer/Delegator
Diplomatic Negotiator
Life Learner
Detailed Driven
Skilled Researcher
Servant Leadership
Client Oriented
Results Focused
Conflict Mediator
Critical Thinker
Risk Predictor
Effective Innovative Manager
Scheduler
Professional/Courteous
SKILLS
Master’s Leadership/EM & HS, FEMA Certifications, VOAD member, Corporate Administration, Small Business Ownership, PR & Press Releases, Customer Interface/Communication, Project Management, Critical Event Triage, Dispatcher, On-site Software/Hardware Install, Systems-Level Problem Determination, Ensure Service Level Agreements, Break/Fix, Call Center, Technical Documentation, MS Office, Word, Google Drive, Outlook, Adobe, Excel, QuickBooks, Power Point, Social Media, Mobile Applications
EXPERIENCE
EM Specialist t Alabama Emergency Management Agency t 2023
AL disaster response & recovery, EOC operations, State/County/Tribal/local government public assistance grants, EOC/Dept meetings, VOAD conference calls, routine correspondence for Recovery Divisions, integration/automation database support, meticulous document maintenance, FFATA specialization, AL Storm Shelter Tax Credit Program applications/deadlines/qualification/tax credit certificates
EM Specialist t Autauga County EMA t 2023
Assist EM Director & Deputy, communicate & coordinate directly/behind scenes with State, public safety agencies, citizens, city/county municipalities, faith, nonprofits, & Governor’s office, FEMA, VOAD, Recovery, & County Commission meetings, investigate/analyze weather data, monitor potential threats, assess community damages/hazards/unmet/long term needs, office administration, FEMA preparation/submissions, receive citizen donations, distribute disaster & educating resources, media relations, & team collaboration toward EM preparedness, response, recovery, & mitigation phases
Project Lead t Peak Systems t 2022 Current-2014 June
Regional travel, project team leadership for large corporate banking, telecommunication, medical, & investment clients, deployment team training, transport of sensitive financial data, deadlines met underbudget, chain of custody adhered, PC refresh, ticket tracking, detailed documentation, asset management, desktop systems/software analysis & recommendations, POS installation/configuration, client management negotiating, team conferencing
Office Management t Allen Cannon Roofing t 2022 Feb-2021 Apr
Client interface, sales, promotional advertising creation, project management, social media facilitator, training in onsite inspections, Xactimate, written and photo reporting, material orders, and drone pilot
Field Supervisor t US Census t 2020 Mar-2021 Oct
Sworn Federal employee, exam certified, vetted for public trust clearance, NRFU supervising Zones 2&7, new hire training, data accuracy monitoring, daily work assignments & payroll approval for field reps toward intelligence gathering & timely project deadline completion, daily development reports to manager, analytical skills for regulatory law compliance, and proficient utilization of Field Data Capture System
Quality EMR Field Reviewer t Change Healthcare/Ciox t 2018 May- 2019 Feb
Data auditing & analytics partner for government regulation & accreditation programs, professional interface with Alabama hospitals, clinics & providers, chart/file transferal, HIPAA certification
Cerner Project Assistant t Tek Systems t 2018 Jan- 2017 Sept
Regional transition of national electronic health record system, One Chart Go Live deadline coordinating & call center build, PM assist, project representative for multiple hospital sites & departments, ServiceNow management, Teams/Zoom conferencing, installation/trouble shoot desk/laptops, & peripherals, mobile clinical workstation build, problem assess & resolution, asset protection, spreadsheet development, & peer organizing
Corporate Ambassador t Advantage Sales & Marketing t 2015 Oct-2010 Mar
Multiple client relationship coordination, brand representative, management of retail chains &
managers, statewide territory, self-scheduling, customer & product service, project conference calls, weekly detailed call reports & deadlines, client centered negotiation, audits, planograms, recalls, deliveries,
consistent supervisor/regional office updating, project training certification
Executive Assistant t GTG Explorations t Dec 2013- March2013
Aided CEO with scheduling, vendor management, travel planning, contract research, board member/investor communication, files/digital media/GIS map system development & reorganization, letter dictation, email management, meeting minutes, legal documentation, project research & development
EDUCATION
Grand Canyon University
2022 Masters of Science
Business Leadership – Emergency Management
2022 Professional Certification
Project Management
Light University
2003 Counseling Certification
Human Development
San Diego Christian College
1994 Bachelors of Science
Education
University of California
2004 Certification
Family Educator
Lincoln Medical School
1985 CNA
Nursing
AFFILIATIONS
Project Management Institute, South AL
Ken Blanchard Leadership Summit
Honor Society
Church of the Highlands, Group Leader
Extraordinary Women Conference Leader
Who’s Who (College)
Community Volunteer
Decorated Veteran Spouse
https://www.linkedin.com/in/milissa-lee-mattingly-richardson-36b39bb0
"Who you are goes to the very core of how you live, how you serve, and how you lead."
Tommy Spaulding
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